Unfortunately this situation produces a certain type of grifter - let's call them toxic generalists - who relies on this complexity to wheel and deal their way through systems.
The toxic generalist only needs to know a little more than nothing to pass as an expert. That's where AI comes in.
I find “people don’t actually know how things work” has a lot of explanatory power.
I don’t mean this in a holier-than-thou way. I’m only vaguely aware of how my microwave or the car radio work. A lot of modern life is assuming the functioning of complex tech and models.