Pavel @spavel.bsky.social · 27/10/2024175: "tech savvy" is not a real user trait. Usually it is used as a shorthand for "the user will be people like us" - a statement that is universally wrong - to justify some of the worst design decisions you'll ever see. 2175
Pavel @spavel.bsky.social · 27/10/2024176: Similarly, demographic factors (age, race, income) in a persona are usually either noise or a stand-in for a variety of stereotypes. Instead of writing "young urban dwellers" or whatever, say what you really mean to *imply* by that. 1131
Pavel @spavel.bsky.social · 27/10/2024177: If you pave the desire paths, you'll end up with a world of concrete - and probably broke, because concrete isn't free. 1110
