Twenty years ago I argued that technology alone wouldn't change how people work. Today, AI is proving that point. Organizations aren't machines. They're living systems. Leaders who recognize that difference will navigate change very differently.
sherryheyl.substack.com/p/t...
sherryheyl.substack.com
The Biggest Lie in Change Management
Years ago, I spent hours in an online forum with a group of smart, opinionated people trying to figure out what Enterprise 2.0 meant for the future of work.