I keep coming back to agency as we integrate AI. People don't just need training. They need a voice in how their work changes. The leadership question isn't only “Will employees trust AI?” It's “Will they trust how we're integrating it?”
sherryheyl.substack.com/p/t...
sherryheyl.substack.com
Transition, Trust, and the Future of AI Adoption
It's Time to Move Beyond the Center of Excellence