I worked customer service for a major telecom for a while and we had stuff that looked like this, stuff that was borderline just a terminal with some UI, a literal terminal window, and several web-apps all being used for different functions. It was kind of magical to me to see the tech cross section
@onekade.bsky.socialThis is not a joke. This is a screenshot of the actual case management software used by Massachusetts' 11 District Attorneys. Must-read work here by @nasser.wiki nasser.blog/dial-up-just...
