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Transit @transit.app · 09/09/2026

Sorry for any confusion! This is something that our team is aware of and a fix was included in our latest update. If you're still seeing these on all stops instead of only affected ones after updating your app, please let us know at info@transitapp.com and our support team will take it from there.

Transit @transit.app · 09/09/2026

👋 Thanks for your feedback! We'll note it for future improvements. If ever you tap the wrong button in the meanwhile though, no worries – GO should automatically update accordingly once it detects your location as being off the bus.

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Transit @transit.app · 08/09/2026

👋 Thanks for getting in touch. Indeed, our base map uses either Google (Android) or Apple (iOS), so this is what's being shown to our US users. We are aware of it though and we're investigating our options, but unfortunately it’s not looking like something that can be easily changed.

Transit @transit.app · 08/09/2026

Not sure whether this is a 唔該 situation or a 多謝 situation, but: THANK YOU! 💚🇭🇰

static.klipy.com

Cat Thumbs Up Cat Thumbs Up Meme

ALT: Cat Thumbs Up Cat Thumbs Up Meme

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Transit @transit.app · 08/09/2026

Thanks for getting in touch and sorry for any trouble! You can customize your routing suggestions in the app's settings page: help.transitapp.com/article/549-.... If that doesn't bring the trip option back though, please drop us a line at info@transitapp.com and our support team will look into it!

help.transitapp.com

How to use GO

Here’s what this article covers: What is GO? How do I start GO? From a trip plan From a route What if I’m already on the bus or train? Track your trip with GO L

👋 Thanks for getting in touch. Since our base map uses either Google (Android) or Apple (iOS), this is what's shown to our US users. We are aware of it though and we're investigating our options, but unfortunately it’s not looking like something that can be easily changed.

👋 Thanks for getting in touch. Indeed, our base map uses either Google (Android) or Apple (iOS), so this is what's shown to our US users. We are aware of it though and we're investigating our options, but unfortunately it’s not looking like something that can be easily changed.

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Sorry to hear about these issues! Please get in touch with us via the app (Gear icon ⚙️ > Get support > Contact us 📮) or by email at info@transitapp.com – our support team can get your debugging info and look into these further from there.

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Transit @transit.app · 02/09/2026

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Invite people to follow along with your Transit rides in real-time, and keep up with their journeys too! 👯 For group chat adventures, mid-errand meetups, and everything in between – tag along and learn more: go.transit.app/share-your-t... 🌟

go.transit.app

Put yourself on the map. Share your GO trip!

Tap GO. Get a link. Let your people know when to expect you: miraculously early, charmingly late, or impeccably on-time 😉

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Transit @transit.app · 02/09/2026

OTW 💬 just became EZPZ 😌 with live GO trip sharing 🎉

Text message conversation between two people. First message reads "let me know when you're heading out!", and reply message reads "wanna tag along for the ride?" followed by link to a trip in the Transit app with preview text that says "On my way! Arriving at 9:54. Get live updates".

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Transit @transit.app · 27/08/2026

This one’s for the realest of riders and the GOATs of GO 😏 Head on over to the replies with your guesses 👇

Numbered stack of 5 rectangular segments that are each in a different shade of green. Title text above reads: Which one is Transit green?

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Transit @transit.app · 26/08/2026

Thanks for your feedback! We definitely see how this could be useful and we'll keep it in mind for future improvements :)

Transit @transit.app · 24/08/2026

Sorry for any trouble! Could you please send us the details of this trip plan via the app: Gear icon ⚙️ > Get support > Contact us 📮? Our support team will be able look into why these trip options weren't being shown and make a report if needed from there. Thanks!

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Transit @transit.app · 24/08/2026

Thanks for your feedback! We've noted it and will keep it in mind for future improvements.

Transit @transit.app · 13/08/2026

Sorry to hear about this! Please don't hesitate to share any issues you run into with us by email at info@transitapp.com or via the app (Gear icon ⚙️ > Get support > Contact us 📮). User feedback is always welcome, and our support team is always happy to help!

Transit @transit.app · 13/08/2026

Sorry for any trouble! Please send us these details via the app: Gear icon ⚙️ > Get support > Contact us 📮. This will allow our support team to get your debugging info, and from there they can take a closer look at what the underlying issue is and make a report. Thank you!

Transit @transit.app · 05/08/2026

Sorry for any confusion, and for the delay in getting back to you! If this is still happening, please send us an email with the details to info@transitapp.com and our support team can take a closer look. Thanks!

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Transit @transit.app · 30/07/2026

🚆🧡🧑‍🤝‍🧑

Bright orange sun layered over a train rapidly approaching a station, with insets of a group of four friends hugging each other and a hand-drawn big-eyed emoji with hands offering small pink hearts. Text reads “I love everyone on this train.”

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Transit @transit.app · 30/07/2026

✨🧘 soothe your spirit and raise your car-free vibration with these transit affirmations 🌞🪷 ⬇️

Glimmering blue-tinted interior of an empty bus with sunset light coming in through the windows and an inset cutout image of a dog peacefully basking in the light. Text reads “My favourite seat is always free.”

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Transit @transit.app · 21/07/2026

Canta y no llores, football fans! The matches may be over, but Transit’s got some golden stats to share with you ⚽🌟 We’ve triple-checked the replays and tallied up over 600,000 Rate-My-Ride responses – here are the cities that made it to the top of the tournament transit bracket 🏙️💪

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Transit @transit.app · 21/07/2026

Sorry for any confusion! Could you please send us a screenshot of what you're seeing and any other details to info@transitapp.com? Our support team can look into this further from there – thanks!

Transit @transit.app · 15/07/2026

So sorry to hear about this! If the Contact us button isn't working for you, then please email us the details (including debug ID) at info@transitapp.com instead. Our support team will be able to help troubleshoot and make a report from there!

Transit @transit.app · 15/07/2026

Whether it’s a short page in your travel diary or an epic tome of your car-free odyssey, you can now keep track of all your public transportation journeys and see how far you’ve come with Transit 📖 Every story begins somewhere… Get started on your Transit tales: go.transit.app/trip-history 🏙️ 🕰️

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Transit @transit.app · 15/07/2026

Trip History is finally here, and we’re brimming with bustalgia! 📸🥹🚌

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Transit @transit.app · 07/07/2026

Thanks for getting in touch! We've passed this on to our technical team to look into further and see what's possible.

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1 in 5 passengers changed when they travel due to the heat… 🏃 ….and 30% opted to use public transport less 🌴

Onboard, 56% of passengers said their vehicle was too hot. Outside the heatwave, that’s closer to 15% 🌡️ While most passengers could feel at least a little air con, more than 1 in 3 passengers felt no air con on their trip 🌬️

According to our users in the UK: 😪 53% reported sweltering stops 🏜️ 72% had nowhere to hide from the sun, reporting no shelters near their bus or tram stop 🔥 All 100% called the heat unbearable

Transit @transit.app · 17/06/2026

🇬🇧 Despite mercury exploding from thermometers across the country last week, British passengers still had places to be Our Rate-My-Ride feature asked red-faced riders how the heatwave affected their journeys 🧵

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Bonjour-cześć-hi Polska 🥟

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Transit @transit.app · 16/06/2026

Thanks for getting in touch with us and sorry to hear about the issues you've run into! You can send the details to info@transitapp.com if you're not able to connect to your phone's email client directly, and our support team will take care of the rest from there. Thanks!