New post: How it works: the prompt, the knowledge base, and how they fit together in an Amazon Connect AI agent. blog.thoughtstuff.co.uk/2026/06/how…
Tom Morgan
@thoughstuff.bsky.social
25 followers 17 following 78 posts
Microsoft 365 Developer & Architect. I work at CloudInteract in the UK, where our mission is to make customer and colleague interactions your competitive advantage, by bringing together the best technologies & people. Find out more at thoughtstuff.co.uk