Sign in

The TCA

@thetca.bsky.social
86 followers 201 following 508 posts

🌟 Tech Care Association (TCA): Uniting tech repair, support, reuse & recycling. Advocate for Right to Repair & e-waste reduction. Join us for networking, resources, & innovation. Empowering small businesses & extending device lifecycles. #TechCare

PostsRepliesMedia
The TCA @thetca.bsky.social · 6h
Why do people hang on to old phones? Usually it's data. Alberto Delgadillo of Mannapov: "If they find a responsible recycler — if they do their work, they know that they'll erase the data. They'll be fine." Ep. 17: youtu.be/HtjHqynqD-Q
000
The TCA @thetca.bsky.social · 8h
Is it done, or are you done with it? EU researchers found more than half of smartphone replacements happen with no device failure at all. Before the drawer gets another phone, read this: wheretorepair.org/2026/10/05/what-t…
000
The TCA @thetca.bsky.social · 11h
Ep. 17: Alberto Delgadillo, Mannapov, on the one thing he wishes people understood about e-waste: "Not to throw them into the garbage, and not to save them in their closets." youtu.be/HtjHqynqD-Q ♻️ In the DMV? Donate: ewastewarriors.org
000
The TCA @thetca.bsky.social · 14h
One UI 9 stable is hitting Galaxy S25, Fold 7, Flip 7. Apple patched a zero-day for pre-OS 27 devices. Log the OS build at intake and again at handback. mailchi.mp/techcareassociation.org/… #TechRepair
mailchi.mp
Tech Repair Tidbits: The diagnostic fee, settled, plus Samsung battery chips
Someone calls and says their laptop will not turn on. How much to fix it? If you answer with a number, you just quoted a repair you have not diagnosed. If you guess the fault out loud, you just gave away the part of the job that took the longest to learn, and the caller may take it to the shop with...
000
The TCA @thetca.bsky.social · 05/10/2026
Week 10 of Second Life Sessions. Tue: Alberto Delgadillo, Mannapov, on where old phones should go. Thu: Sandy Zimmerman & Jodi Ortiz, VT Services, on fixing the boards inside school Chromebooks. 11 AM ET, both days. 🔧 Find a repair shop: wheretorepair.org
000
The TCA @thetca.bsky.social · 05/10/2026
International Repair Day is Oct 17. Twelve days. Pick one thing your shop will do and tell us so the TCA can point people to it. techcareassociation.org/events #RepairPeople
000
The TCA @thetca.bsky.social · 05/10/2026
How to Deal With Old Phones, Laptops and Electronics The right order: keep it, repair it, reuse it, recycle it. The drawer is not a step. Plus how to wipe a phone before it leaves your hands, and where it should go next. Time for a Tech Cleanout. wp.me/pd3s7K-vq
wheretorepair.org
How to Deal With Old Phones, Laptops and Electronics
There is a right order for old phones, tablets, laptops, consoles and watches: keep it, repair it, reuse it, then recycle it. Here is how to decide which step yours is on, how to wipe it first, and where it should go next.
000
The TCA @thetca.bsky.social · 05/10/2026
Week 10 of Second Life Sessions starts Tuesday. Alberto Delgadillo of Mannapov on where your old phone should actually go, then Sandy Zimmerman & Jodi Ortiz of VT Services on fixing the boards inside school Chromebooks. Tue & Thu, 11 AM ET on the TCA YouTube channel. 🔁
000
The TCA @thetca.bsky.social · 04/10/2026
"I'm not in sales. I'm in the relationship business." Shannon Fertitta, Ep. 15: youtu.be/Gfxd_b4hdRs "Take care of your customers. Sell great products. Fair pricing." Michael Leiberman, Ep. 16: youtu.be/9UHuRkXJ17o
000
The TCA @thetca.bsky.social · 04/10/2026
UK study: Repair Cafes fixed 50% of devices brought in, 28% more were repairable. Only 2 to 2.5% of electronics entering recycling were reusable. mailchi.mp/techcareassociation.org/… #RightToRepair
mailchi.mp
Tech Repair Tidbits: The diagnostic fee, settled, plus Samsung battery chips
Someone calls and says their laptop will not turn on. How much to fix it? If you answer with a number, you just quoted a repair you have not diagnosed. If you guess the fault out loud, you just gave away the part of the job that took the longest to learn, and the caller may take it to the shop with...
000
The TCA @thetca.bsky.social · 04/10/2026
Featured Member: NXT LVL Phone Repairs, Price, UT. Fernando Funes, Main Street since 2022, and the only micro-soldering bench in town as far as he knows. First Utah feature. wheretorepair.org/about/tech-repair… #RepairPeople
000
The TCA @thetca.bsky.social · 03/10/2026
iFixit's Steam Frame teardown: magnetic lens stack, replaceable cushions, removable battery. The fan is buried behind the optics. Parts coming to iFixit. mailchi.mp/techcareassociation.org/… #TechRepair
mailchi.mp
Tech Repair Tidbits: The diagnostic fee, settled, plus Samsung battery chips
Someone calls and says their laptop will not turn on. How much to fix it? If you answer with a number, you just quoted a repair you have not diagnosed. If you guess the fault out loud, you just gave away the part of the job that took the longest to learn, and the caller may take it to the shop with...
000
The TCA @thetca.bsky.social · 03/10/2026
Weekend watching from Second Life Sessions: Shannon Fertitta, RIOS: youtu.be/Gfxd_b4hdRs Michael Leiberman, Aeris Protective Packaging: youtu.be/9UHuRkXJ17o Something need a fix? wheretorepair.org
000
The TCA @thetca.bsky.social · 03/10/2026
Samsung may add authentication chips to Galaxy A batteries, 50M units in 2027 per The Elec. Unconfirmed, and nobody knows yet if it's ID-only or pairing. mailchi.mp/techcareassociation.org/… #RightToRepair
mailchi.mp
Tech Repair Tidbits: The diagnostic fee, settled, plus Samsung battery chips
Someone calls and says their laptop will not turn on. How much to fix it? If you answer with a number, you just quoted a repair you have not diagnosed. If you guess the fault out loud, you just gave away the part of the job that took the longest to learn, and the caller may take it to the shop with...
000
The TCA @thetca.bsky.social · 02/10/2026
This week on Second Life Sessions: Ep. 15, Shannon Fertitta, RIOS: youtu.be/Gfxd_b4hdRs Ep. 16, Michael Leiberman, Aeris Protective Packaging: youtu.be/9UHuRkXJ17o Working device in a drawer? In the DMV, donate it: ewastewarriors.org
000
The TCA @thetca.bsky.social · 02/10/2026
AirPods 5 scored 2/10 from iFixit, the first non-zero AirPods score. Earbud batteries can finally be replaced. No parts yet, so don't promise swaps. mailchi.mp/techcareassociation.org/… #TechRepair
mailchi.mp
Tech Repair Tidbits: The diagnostic fee, settled, plus Samsung battery chips
Someone calls and says their laptop will not turn on. How much to fix it? If you answer with a number, you just quoted a repair you have not diagnosed. If you guess the fault out loud, you just gave away the part of the job that took the longest to learn, and the caller may take it to the shop with...
000
The TCA @thetca.bsky.social · 02/10/2026
iOS 27.0.1 fixes iPhone 18 Pro Face ID reboots, 2x camera artifacts, and touchscreen freezes. Update before you quote any of those as hardware. mailchi.mp/techcareassociation.org/… #TechRepair
mailchi.mp
Tech Repair Tidbits: The diagnostic fee, settled, plus Samsung battery chips
Someone calls and says their laptop will not turn on. How much to fix it? If you answer with a number, you just quoted a repair you have not diagnosed. If you guess the fault out loud, you just gave away the part of the job that took the longest to learn, and the caller may take it to the shop with...
001
The TCA @thetca.bsky.social · 01/10/2026
"Everybody has a guy or a girl. I know a plumber, I know a guy for tires. I happen to be the guy for packaging." Michael Leiberman of Aeris, Ep. 16: youtu.be/9UHuRkXJ17o Need a guy for your phone?
wheretorepair.org
Home - Where to Repair
Thousands of local tech repair shops offer fast and affordable services to fix your devices, ranging from simple screen repairs to complex data recovery. The Tech Care Association promotes these services while ensuring professionalism. Remote tech support is also available for various devices. Don't hesitate to seek help for tech issues!
000
The TCA @thetca.bsky.social · 01/10/2026
New Tech Repair Tidbits: quotes are free, diagnosis is work. Can't price it without opening it? That's a diagnostic. Free script PDF inside. mailchi.mp/techcareassociation.org/… #TechRepair
000
The TCA @thetca.bsky.social · 01/10/2026
New Tech Repair Tidbits: quotes are free, diagnosis is work. Can't price it without opening it? That's a diagnostic. Free script PDF inside. mailchi.mp/techcareassociation.org/… #TechRepair
000
The TCA @thetca.bsky.social · 01/10/2026
A guitar company told Michael Leiberman: "We love your packaging, we hate your packaging." Why? No more damaged guitars to sell as seconds. Second Life Sessions Ep. 16, on why sustainability starts with a product that arrives intact 🎙️ youtu.be/9UHuRkXJ17o
010
The TCA @thetca.bsky.social · 30/09/2026
Tomorrow in Tech Repair Tidbits: the diagnostic fee. Build your labor rate first, free calculator in this week's issue. mailchi.mp/techcareassociation.org/… #TechRepair
000
The TCA @thetca.bsky.social · 30/09/2026
The most sustainable device is the one that keeps working. Before you replace a cracked screen or a tired battery, find an independent repair shop near you: wheretorepair.org Tomorrow on Second Life Sessions: Michael Leiberman of Aeris Protective Packaging.
000
The TCA @thetca.bsky.social · 30/09/2026
Free quotes are not free diagnostics. Quotes are free; diagnosis is work. Part 4 of Fix the Shop First: where a tech repair shop should draw the line, how to set the fee from your floor rate, and the script for the counter. techcareassociation.org/2026/09/30/…
techcareassociation.org
Free Quotes Are Not Free Diagnostics: Where a Tech Repair Shop Should Draw the Line
Fix the Shop First · Part 4 of 9 Free quotes are not free diagnostics Quotes are free. Diagnosis is work. Where a tech repair shop should draw the line, how to set the fee from your floor rate, and what to say at the counter. Fix the Shop First  |  A 9-part series  |  Tech Care Association Should a tech repair shop charge a diagnostic fee?
000
The TCA @thetca.bsky.social · 29/09/2026
"That doesn't cost that company a dime." Shannon Fertitta of RIOS on recyclers setting devices aside for schools and after-school programs. Ep. 15: youtu.be/Gfxd_b4hdRs In the DMV? Donate through eWaste Warriors:
ewastewarriors.org
eWaste Warriors - Global Network Fighting Electronic Waste
Join eWaste Warriors, a global network of empowered individuals committed to reducing electronic waste through education, repair skills, and sustainable practices.
000
The TCA @thetca.bsky.social · 29/09/2026
TCA ShopCheck: a free shop health score from the TCA, a nonprofit. A few minutes, a clear report, the next three things worth fixing. No sales pitch. techcareassociation.org/shopcheck #TechRepair
000
The TCA @thetca.bsky.social · 29/09/2026
"How do you prove that you are a business of high integrity? Certification." Shannon Fertitta of RIOS spent 22 years running a recycling facility. Her ask for recyclers: set one box aside for donation. Second Life Sessions Ep. 15 🎙️ youtu.be/Gfxd_b4hdRs
001
The TCA @thetca.bsky.social · 29/09/2026
California's SB 501 adds e-bike, generator, and lawn equipment batteries to its recycling program. Facility fires hit 49 in August alone. How batteries leave your shop matters. mailchi.mp/techcareassociation.org/… #TechRepair
mailchi.mp
Tech Repair Tidbits: Your labor rate is probably too low
Over two weeks, the TCA read a couple hundred comments from repair professionals arguing about labor. $85 an hour. A $100 minimum that drops to $60 on quick jobs. "I can't go over $85 because of the chain in the next town." Every owner knew their price. Not one described how the number was built.
000
The TCA @thetca.bsky.social · 28/09/2026
Military right to repair is back in the House FY27 defense bill. Last year it was stripped from the final bill. The House and Senate negotiation is next. mailchi.mp/techcareassociation.org/… #RightToRepair
mailchi.mp
Tech Repair Tidbits: Your labor rate is probably too low
Over two weeks, the TCA read a couple hundred comments from repair professionals arguing about labor. $85 an hour. A $100 minimum that drops to $60 on quick jobs. "I can't go over $85 because of the chain in the next town." Every owner knew their price. Not one described how the number was built.
000
The TCA @thetca.bsky.social · 28/09/2026
New Second Life Sessions this week 🔁 Tue: Shannon Fertitta of RIOS, on how a recycler proves it does what it says. Thu: Michael Leiberman of Aeris Protective Packaging, on why sustainability starts with a product that arrives intact. 11 AM ET both days.
000
The TCA @thetca.bsky.social · 28/09/2026
iOS 26.6.2 is no longer signed, so no more rollbacks from iOS 27. And Apple Watch S12 and Ultra 4 reboots are software. Don't open them up. mailchi.mp/techcareassociation.org/… #TechRepair
mailchi.mp
Tech Repair Tidbits: Your labor rate is probably too low
Over two weeks, the TCA read a couple hundred comments from repair professionals arguing about labor. $85 an hour. A $100 minimum that drops to $60 on quick jobs. "I can't go over $85 because of the chain in the next town." Every owner knew their price. Not one described how the number was built.
000
The TCA @thetca.bsky.social · 28/09/2026
This week on Second Life Sessions 🔁 Tue: Shannon Fertitta of RIOS on why every recycler should set a box aside for donation. Thu: Michael Leiberman of Aeris Protective Packaging 11 AM ET 🎙️ techcareassociation.org/2026/08/03/…
000
The TCA @thetca.bsky.social · 27/09/2026
Look back: "Keep coming to shows. Keep asking questions, keep talking to people. You're making a difference." Rich Bulger to our host Emily Blethen at the end of Ep. 14. We'll take that advice. ▶
youtu.be
He Was Told He Couldn't Write the Book. So He Did: Rich Bulger | Second Life Sessions Ep. 14
"A best practice becomes a policy. Policy becomes a roadblock."Ri...
000
The TCA @thetca.bsky.social · 27/09/2026
Featured Member: HAILaGEEK, Houston, TX. 22 years in small business IT, now on-site tech help as easy as hailing a ride. wheretorepair.org/about/tech-repair… #RepairPeople
010
The TCA @thetca.bsky.social · 26/09/2026
Last week we ran the wrong photo of Mark Gibbs of BrainWave Computers. 😅 Here's the real Mark, saving a $1,500 gaming laptop from a blown capacitor. It works. mailchi.mp/techcareassociation.org/… #RepairPeople
000
The TCA @thetca.bsky.social · 26/09/2026
Economy screen or OLED? Four industry threads argued it this month. Nobody cited a warranty return number. Whichever side you are on, you are guessing until callbacks divided by repairs is a number you track. Five numbers, free worksheet: wp.me/pcZ0sS-3dd #TechRepair
wp.me
Busy or Profitable? 5 Numbers Every Tech Repair Shop Must Track
Five numbers separate a busy repair shop from a profitable one. Formulas, where the inputs live, and a free worksheet to do it in under an hour a week.
000
The TCA @thetca.bsky.social · 26/09/2026
Apple's iPhone 18 Pro out-of-warranty prices: $129 battery, $329 screen, $249 rear camera. That's their price, not your floor. Build yours first. mailchi.mp/techcareassociation.org/… #TechRepair
mailchi.mp
Tech Repair Tidbits: Your labor rate is probably too low
Over two weeks, the TCA read a couple hundred comments from repair professionals arguing about labor. $85 an hour. A $100 minimum that drops to $60 on quick jobs. "I can't go over $85 because of the chain in the next town." Every owner knew their price. Not one described how the number was built.
000
The TCA @thetca.bsky.social · 26/09/2026
Missed this week's Second Life Sessions? Two guests from All Things Circular on why the first sale isn't the end of a device's story. Peter C. Evans: youtu.be/Y-OLSlal15Y Rich Bulger: youtu.be/fkQuEoeLlmw New eps Tue & Thu, 11 AM ET.
000
The TCA @thetca.bsky.social · 25/09/2026
When a battery fails, 62% of people replace the whole device. Only 29% replace the battery (Consumer Reports, 2024). You don't have to upgrade just because something broke. If you like the one you have, keep it. wheretorepair.org/2026/09/21/repair…
000
The TCA @thetca.bsky.social · 25/09/2026
iPhone 18 Pro Max mail-ins and trade-ins: run Prepare to Ship first. The battery is over 20Wh and the drain can take up to 2 hours. Start it at intake. mailchi.mp/techcareassociation.org/… #TechRepair
mailchi.mp
Tech Repair Tidbits: Your labor rate is probably too low
Over two weeks, the TCA read a couple hundred comments from repair professionals arguing about labor. $85 an hour. A $100 minimum that drops to $60 on quick jobs. "I can't go over $85 because of the chain in the next town." Every owner knew their price. Not one described how the number was built.
000
The TCA @thetca.bsky.social · 25/09/2026
Week 8, wrapped. Two guests from All Things Circular, one idea: the first sale isn't the end of the story. Ep. 13 Peter C. Evans: youtu.be/Y-OLSlal15Y Ep. 14 Rich Bulger: youtu.be/fkQuEoeLlmw Device done with its first life? DMV: ewastewarriors.org
000
The TCA @thetca.bsky.social · 25/09/2026
Windows 11's September update quietly broke File History backups, with no error shown. Full fix due Oct 13. Check it on every Win 11 machine on your bench. mailchi.mp/techcareassociation.org/… #TechRepair
mailchi.mp
Tech Repair Tidbits: Your labor rate is probably too low
Over two weeks, the TCA read a couple hundred comments from repair professionals arguing about labor. $85 an hour. A $100 minimum that drops to $60 on quick jobs. "I can't go over $85 because of the chain in the next town." Every owner knew their price. Not one described how the number was built.
000
The TCA @thetca.bsky.social · 25/09/2026
iFixit's iPhone 18 Pro teardown: the display frame cracked or pulled away on 3 of 4 units. Put frame damage and water resistance on the work order before you open one. mailchi.mp/techcareassociation.org/… #TechRepair
mailchi.mp
Tech Repair Tidbits: Your labor rate is probably too low
Over two weeks, the TCA read a couple hundred comments from repair professionals arguing about labor. $85 an hour. A $100 minimum that drops to $60 on quick jobs. "I can't go over $85 because of the chain in the next town." Every owner knew their price. Not one described how the number was built.
001
The TCA @thetca.bsky.social · 24/09/2026
"I can spend $10 to process something that can make $100 from the result of it. So it's a new business model. It's not just a cost." Rich Bulger on what his textbook got wrong about returns. Ep. 14 is live. ▶
youtu.be
He Was Told He Couldn't Write the Book. So He Did: Rich Bulger | Second Life Sessions Ep. 14
"A best practice becomes a policy. Policy becomes a roadblock."Ri...
000
The TCA @thetca.bsky.social · 24/09/2026
Nobody puts this on the price tag of a new laptop: the research, the data transfer, every login, the accessories that no longer fit, the weeks of "where did they move that?" We call it the Hassle Factor. A repair skips all of it.
wheretorepair.org
Repair or Replace? How to Decide Without Wasting Your Money
You don't have to upgrade just because something broke. Four questions tell you whether to repair or replace any device.
111
The TCA @thetca.bsky.social · 24/09/2026
The price tag on a new device is only the beginning. Data transfer, every login, new accessories, weeks of relearning. We call it the Hassle Factor. A repair skips all of it. New consumer guide from WhereToRepair.org:
wheretorepair.org
Repair or Replace? How to Decide Without Wasting Your Money
You don't have to upgrade just because something broke. Four questions tell you whether to repair or replace any device.
000
The TCA @thetca.bsky.social · 24/09/2026
New Tech Repair Tidbits: your labor rate is probably too low. Most shops divide by paid hours, not billable ones. Free calculator inside, plus iPhone 18 Pro bench notes. mailchi.mp/techcareassociation.org/… #TechRepair
000
The TCA @thetca.bsky.social · 24/09/2026
"A best practice becomes a policy. Policy becomes a roadblock." Ep. 14 is live: Rich Bulger on Army trucks, starting Verizon's first trade-in program, and writing the reverse logistics textbook he was told he couldn't. ▶ youtu.be/fkQuEoeLlmw #SecondLifeSessions
youtu.be
He Was Told He Couldn't Write the Book. So He Did: Rich Bulger | Second Life Sessions Ep. 14
"A best practice becomes a policy. Policy becomes a roadblock."Ri...
000
The TCA @thetca.bsky.social · 23/09/2026
Which box does your device land in? Start with repair. Four questions find the exceptions. From our new consumer guide on WhereToRepair.org. Repair pros: it's yours to share with customers.
001
The TCA @thetca.bsky.social · 23/09/2026
"A lot of people only focus on the sale of products to the first customer, but there's a whole lot of activity happening in secondary markets." Peter C. Evans, Ep. 13. Tomorrow: Rich Bulger, 11 AM ET. ▶
youtu.be
A Passport for Your Phone: Peter C. Evans of All Things Circular | Second Life Sessions Ep. 13
"You don't throw away your car after you're done with it. You typic...
000