theconsumervoice.org @theconsumervoice.org · 27/03/2026Your vote is your voice and moving into a long-term care facility doesn’t change that. Learn more about exercising your right to vote as a long-term care consumer on our website: theconsumervoice.org/voting-rights. 000
theconsumervoice.org @theconsumervoice.org · 06/03/2026If you receive a suspicious call, text, or email that mentions Social Security, ignore it and report it to ssa.gov/scam. Report other government imposter scams to FTC.gov #SlamTheScam #NCPW2026 000
theconsumervoice.org @theconsumervoice.org · 04/03/2026Hang up or ignore suspicious calls or messages. Government employees will NEVER threaten you or demand immediate payment. #SlamTheScam #NCPW2026 000
theconsumervoice.org @theconsumervoice.org · 04/03/2026It’s National Consumer Protection Week! Help us #SlamTheScam & don’t let government imposters fool you. Spot scams, know the red flags, and report suspicious activity at ssa.gov/scam. #NCPW2026 000
theconsumervoice.org @theconsumervoice.org · 24/02/2026Consumer Voice is now accepting session proposals for our 2026 Annual Conference! Proposals are due by April 5. Find more information here: bit.ly/4kQxdfp 000
theconsumervoice.org @theconsumervoice.org · 21/02/2026Join us in opposing the SAVE Act, legislation that would restrict Older Americans' right to vote by requiring documentation that can be difficult or impossible for them to access. Take action now: bit.ly/46hMsrE 000
theconsumervoice.org @theconsumervoice.org · 12/02/2026Senate Democrats have introduced new staffing standards under the Nurses Belong in Nursing Homes Act. This bill calls for $800 million in enforcement funding plus Civil Money Penalty funds to go toward investing in the long-term care workforce. Read more: bit.ly/3Oc2flI 000
theconsumervoice.org @theconsumervoice.org · 10/02/2026Scott Wilson, a WA assisted living resident, published an op-ed to raise awareness of the right to appeal discharges after two attempts by his facility to initiate evictions led him to successfully appeal, and win, with the help of the WA LTC Ombuds program. Read his op-ed: bit.ly/4rbkw1d 011
theconsumervoice.org @theconsumervoice.org · 30/12/2025Consumer Voice remains steadfast in our commitment to raise the voices of residents of long-term care facilities & ensuring residents and families have a seat at the policy table. Join us in 2026 as we continue to advocate for quality long-term care for all consumers. theconsumervoice.org/donate 000
theconsumervoice.org @theconsumervoice.org · 23/12/2025#ICYMI Check out the most recent episode of the Pursuing Quality Long-Term Care podcast: theconsumervoice.org/news/episode... 000
theconsumervoice.org @theconsumervoice.org · 22/12/2025Consumer Voice surveyed residents of long-term care to find out what life is really like for them on a day-to-day basis. We received answers from more than 450 residents, and their responses were eye-opening. Read the report: theconsumervoice.org/wp-content/u... 000
theconsumervoice.org @theconsumervoice.org · 18/12/2025The Essential Caregivers Act is bipartisan legislation that enforces the right of all residents in long-term care facilities to have in-person access to a loved one, including when visitations are restricted due to a declared emergency. www.blumenthal.senate.gov/newsroom/pre...blumenthal.senate.govBlumenthal, Tenney, Cornyn, & Larson Introduce Bipartisan Legislation to Protect Rights of Residents in Long-Term Care Facilities | U.S. Senator Richard Blumenthal of Connecticut[WASHINGTON, DC] – U.S. Senator Richard Blumenthal (D-CT) and U.S. Representative Claudia Tenney (R-NY) today introduced the Essential Caregivers Act,... 000
theconsumervoice.org @theconsumervoice.org · 17/12/2025Together, we can make long-term care residents’ voices stronger. Your support makes it possible. theconsumervoice.org/donate/ 000
theconsumervoice.org @theconsumervoice.org · 10/12/2025Join us in launching our next 50 years of advocating for quality long-term care! Donate now: theconsumervoice.org/donate/ 000
theconsumervoice.org @theconsumervoice.org · 03/12/2025Today, the Centers for Medicare & Medicaid Services (CMS) published an interim final rule rescinding a major portion of the minimum staffing requirements for nursing homes - protections hailed as the most significant in decades. Learn more: theconsumervoice.org/news/cms-tak...theconsumervoice.orgCMS Takes Action to Rescind Minimum Staffing RuleToday, the Centers for Medicare & Medicaid Services (CMS) issued an interim final rule rescinding part of the minimum staffing rule in nursing homes, the most significant increase in protections… 000
theconsumervoice.org @theconsumervoice.org · 02/12/2025It’s #GivingTuesday! Help us ensure dignity and quality care for every long-term care consumer. Your gift fuels advocacy and change. Donate today: theconsumervoice.org/donate/ 010
theconsumervoice.org @theconsumervoice.org · 23/10/2025Read the report and learn more: theconsumervoice.org/news/new-rep... 000
theconsumervoice.org @theconsumervoice.org · 10/10/2025See Margarite's artwork and other works from residents of long-term care facilities in our new 50 Resident Reflections book: theconsumervoice.org/product/50-r... 000
theconsumervoice.org @theconsumervoice.org · 09/10/2025The 2025 edition of the Staying Engaged enrichment booklet has a variety of activities for residents of long-term care facilities to keep mentally engaged, prompt self-reflection, and be reminded of the importance of advocating for your rights. Download for free: theconsumervoice.org/wp-content/u... 000
theconsumervoice.org @theconsumervoice.org · 08/10/2025Residents of nursing homes have rights that are guaranteed by the federal Nursing Home Reform Law. Learn more in our newly redesigned fact sheets: theconsumervoice.org/wp-content/u... 000
theconsumervoice.org @theconsumervoice.org · 07/10/2025Consumer Voice has created a new fact sheet and accompanying form to help long-term care consumers ask the right questions and document key information to advocate for themselves and address their concerns. theconsumervoice.org/news/fact-sh... 000
theconsumervoice.org @theconsumervoice.org · 06/10/2025Use our Social Media Toolkit to promote Residents' Rights Month during October and raise resident voices: www.canva.com/design/DAGwK... 000
theconsumervoice.org @theconsumervoice.org · 03/10/2025Join us in celebrating residents' rights all month long! Do you have an event planned or have you been featured in your local media highlighting residents' rights? Let us know here: docs.google.com/forms/d/e/1F... 000
theconsumervoice.org @theconsumervoice.org · 02/10/2025There's still time to register to attend the 2025 Consumer Voice Annual Conference in Arlington, Virginia or virtually. Visit our website for more information on sessions, speakers, and what to expect: theconsumervoice.org/2025-confere... 000
theconsumervoice.org @theconsumervoice.org · 01/10/2025The "Government Shutdown" could have a significant impact on nursing home care quality and place residents at risk. Read more: theconsumervoice.org/news/impact-...theconsumervoice.orgImpact of Government Shutdown on Nursing Home CareOn October 1, 2025, current funding for the federal government expired. As a result, funding for discretionary federal programs will not continue until Congress agrees on a funding extension. … 000
theconsumervoice.org @theconsumervoice.org · 01/10/2025October is Residents' Rights Month! Join us all month long as we focus on and celebrate the dignity and rights of every individual receiving long-term services and supports. theconsumervoice.org/2025-residen... 000
theconsumervoice.org @theconsumervoice.org · 22/09/2025Join our webinar tomorrow! Learn how to confidently schedule and speak with your members of Congress. Whether you're a seasoned advocate or it's your first time reaching out to a legislator, we've got you covered! Register now: theconsumervoice.org/news/hill-da... 000
theconsumervoice.org @theconsumervoice.org · 18/09/2025Too often, those around us don’t put much thought into long-term care until it directly affects them. These shirts are a great way to let others know that long-term care residents have rights! theconsumervoice.org/product/resi... 000
theconsumervoice.org @theconsumervoice.org · 11/09/2025Long-term care residents from across the country inspired us with their insights on quality care and advice to family, friends, and caregivers. Pre-order the book now: theconsumervoice.org/product/50-r... 000
theconsumervoice.org @theconsumervoice.org · 09/09/2025Advocate for quality long-term care by meeting with your Congressional offices during the Consumer Voice Conference. Join our Hill Day prep webinar on Sept. 23 at 2pm ET. Learn how to schedule meetings and speak confidently with your legislators. us02web.zoom.us/webinar/regi... 000
theconsumervoice.org @theconsumervoice.org · 09/09/2025Join us on Capitol Hill during the Consumer Voice Conference, Nov. 6! Advocate for quality long-term care by meeting with your Congressional offices. Make your voice heard. Learn more: theconsumervoice.org/2025-confere... 000
theconsumervoice.org @theconsumervoice.org · 05/09/2025Centers for Medicare & Medicaid Services (CMS) is planning to issue a new interim final rule that would rescind the minimum staffing rule in nursing homes. Consumer Voice strongly opposes any planned action to rescind the nursing home staffing rule. Learn more: theconsumervoice.org/news/consume...theconsumervoice.orgConsumer Voice Condemns CMS Plan to Rescind the Minimum Staffing Rule in Nursing HomesOn September 2, 2025, Consumer Voice learned that the Centers for Medicare & Medicaid Services (CMS) is planning to issue a new interim final rule that would rescind the minimum... 001
theconsumervoice.org @theconsumervoice.org · 27/08/2025The Personal Needs Allowance (PNA) is a monthly sum of money that residents of nursing homes, who receive Medicaid, may retain from their personal income. Learn more in our fact sheet: theconsumervoice.org/wp-content/u... 000
theconsumervoice.org @theconsumervoice.org · 26/08/2025Have you seen the updated agenda for the Consumer Voice Conference in November? theconsumervoice.org/2025-confere... 000
theconsumervoice.org @theconsumervoice.org · 21/08/2025Listen to the new episode of the Pursuing Quality Long-Term Care podcast: theconsumervoice.org/news/episode... 000
theconsumervoice.org @theconsumervoice.org · 20/08/2025Attend the Consumer Voice Conference in-person in the DC area or online in November! Learn more: theconsumervoice.org/2025-confere... 000
theconsumervoice.org @theconsumervoice.org · 14/08/2025Consumer Voice joined the filing of an amicus brief, with a coalition of advocacy organizations, which urged a federal court to protect the right of people with disabilities to receive the services and supports they require to live safely at home. theconsumervoice.org/news/consume...theconsumervoice.orgConsumer Voice Joins Coalition in Filing Amicus Brief in Support of Rights of People with DisabilitiesConsumer Voice joined the filing of an amicus brief, with a coalition of advocacy organizations led by Justice in Aging, which urged a federal court to protect the right of people with... 000
theconsumervoice.org @theconsumervoice.org · 01/08/2025The three-part docuseries, No Country for Old People: a Nursing Home Expose, is now available to stream on Amazon Prime Video. theconsumervoice.org/news/watch-n... 000
theconsumervoice.org @theconsumervoice.org · 01/08/2025Consumer Voice Executive Director Lori Smetanka testified in front of the Senate Special Committee on Aging yesterday. Lori’s testimony focused on the ongoing crisis of elder abuse, neglect, and exploitation. Read more about the hearing: theconsumervoice.org/news/consume... 000
theconsumervoice.org @theconsumervoice.org · 31/07/2025Listen to the new episode of the Pursuing Quality Long-Term Care podcast: theconsumervoice.org/news/episode... And watch the new documentary No Country for Old People streaming on Amazon Prime Video tomorrow! 000
theconsumervoice.org @theconsumervoice.org · 30/07/2025LIVE NOW: Consumer Voice Executive Director Lori Smetanka testifying in front of the Senate Special Committee on Aging www.aging.senate.gov/hearings/awa...aging.senate.govAwareness to Action: Combating Elder Abuse & Neglect | United States Senate Special Committee on AgingUnited States Senate Special Committee on Aging 000
theconsumervoice.org @theconsumervoice.org · 30/07/2025Consumer Voice Executive Director Lori Smetanka will be testifying in front of Congress tomorrow as a part of the Senate Special Committee on Aging's hearing "Awareness to Action: Combating Elder Abuse & Neglect." Listen in at 3:30pm ET tomorrow Wednesday, 7/30: www.aging.senate.gov/hearings/awa...aging.senate.govAwareness to Action: Combating Elder Abuse & Neglect | United States Senate Special Committee on AgingUnited States Senate Special Committee on Aging 000
theconsumervoice.org @theconsumervoice.org · 24/07/2025A new study finds that nursing homes respond strategically to inspections by increasing labor inputs, reducing admissions, & temporarily discharging patients to boost their inspection ratings. However, these improvements vanish once the inspection is over. www.nber.org/papers/w34037nber.orgGovernment Monitoring of Health Care Quality: Evidence from the Nursing Home SectorFounded in 1920, the NBER is a private, non-profit, non-partisan organization dedicated to conducting economic research and to disseminating research findings among academics, public policy makers,… 000
theconsumervoice.org @theconsumervoice.org · 23/07/2025"We cannot bring them back. But we can honor their memory by ensuring no other family has to receive that horrific phone call." - Richard Moore, Consumer Voice Leadership Council member and co-founder of Dignity Alliance Massachusetts. commonwealthbeacon.org/opinion/in-f...commonwealthbeacon.orgIn Fall River, our promise to the elderly went up in smoke - CommonWealth BeaconThe fire that tore through Gabriel House, killing 10 residents and injuring more than 20 others, wasn't just a tragic accident; it was a catastrophic failure of a system that promised safety and… 000
theconsumervoice.org @theconsumervoice.org · 21/07/2025Registration is open for the Consumer Voice Conference in November. Join us in Arlington, Virginia or online! Learn more: theconsumervoice.org/2025-confere... 000
theconsumervoice.org @theconsumervoice.org · 19/07/2025Find more information about awards criteria and how to submit a nomination: theconsumervoice.org/news/now-acc... 000
theconsumervoice.org @theconsumervoice.org · 16/07/2025Watch the new short film that documents the devastating impact inappropriate and illegal discharges can have on nursing home residents. Plus, participate in a discussion with the film's directors, Dana White and Chris Knoblock. Register to attend: us02web.zoom.us/webinar/regi... 000
theconsumervoice.org @theconsumervoice.org · 16/07/2025A nursing home, assisted living, or other long-term care facility should have a comprehensive emergency plan in place so that people can be protected and supported in times of crisis. Read our fact sheet for questions to ask or to discuss with the facility: theconsumervoice.org/wp-content/u... 000
