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Helen Dewdney The Complaining Cow

@thecomplainingcow.co.uk
202 followers 65 following 2.1K posts

A consumer expert providing advice and opinion on topical consumer issues, customer service and rights, journalist, best-selling author, consultant and speaker, empowering consumers and helping businesses to make more sales. Www.thecomplainingcow.co.uk

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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 06/10/2026
UK GDPR Explained: Data Protection, Privacy and Your Rights Understand personal data, privacy, subject access requests, complaints, passwords and your data protection rights thecomplainingcow.co.uk/uk-gdpr-data...
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 22/09/2026
#consumerrights
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 01/08/2026
Open AI admitted bot cut loose and hacked 4 orgs Said was unprecedented. It’s not unprecedented when it happens for a 4th time and Claude also did it. ChatGPT as usual getting facts wrong and gave them the wrong word to use?😂 Will they be prosecuted? Is this the start of the robot take over?
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 23/07/2026
Can a shop refuse to sell at the displayed price? What are your rights with pricing mistakes, online orders, price changes, drip pricing and refunds. All about prices and pricing online and in-store thecomplainingcow.co.uk/consumer-pri...
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 17/06/2026
Ha ha ha ha 🤣🤣🤣 Scammer sending me an email to say my company had put salary rates up. As a sole trader that's very nice but also not true! 🤣🤣Tempting as it was to open the attachment....!
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 05/06/2026
You know the stuff wot I write about.... this is the stuff my brother writes about... royalsocietypublishing.org/rsos/article... I think we can safely say we are a little different??🤣
Cartoon woman sitting on pink bean bag yellow t shirt with eyes and sticking out tongue on front purple trousers with yellow crowns rabbit slippers redcdoddleboppers, round red rimmed glasses, looking at purple mobile phone with tongue sticking out, doughnut in other hand, next to man sitting in dark grey armchair serious in a dark grey suit wearing glasses frowning looking at open book on lap next to angle lamp on a globe on pile of books
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 26/05/2026
Sailing
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 25/05/2026
I want to sit down n the grass and stick my tongue out at people like Cookie does!
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 06/05/2026
A law from 2010 means big supermarkets can’t block rivals opening nearby… …but Aldi and Lidl might not face the same restriction. Back then they had <3% market share. Now it’s ~20%. So why are the rules still different? Fair competition — or a loophole?
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 03/04/2026
Illegal tree felling leads to record £268,751 fine. Owning land doesn’t mean you can do anything you want. #environmental #environment #fines #propertylaw #consumeradvice
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 20/03/2026
Most businesses lose customers because of how they handle complaints 👀 Reply “guide” and I’ll show you how to get my free complaint guide 👇 #smallbusinessUK #businesstips #customerservice
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 20/03/2026
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 18/03/2026
Oooh first time I’ve come across a flat earther What do you think?
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 05/03/2026
Most small businesses want media coverage but don’t know where to start. Journalists receive hundreds of emails every day, so understanding how the media works makes a huge difference. That’s why I wrote a guide with 280 practical PR tips to help small businesses get noticed by journalists
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 05/03/2026
“Store policy” does not override consumer law. Yet companies still rely on customers accepting it. I wrote How to Complain to show people exactly how to challenge these fob-offs and get proper refunds and redress. It includes real cases and complaint templates you can use. #WorldBookDay
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 05/02/2026
Any good?
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 05/02/2026
Often?
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 02/02/2026
Who’s with me?
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 02/02/2026
Could be
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 02/02/2026
You don’t have to buy my books… but they are very good 😉😄 (don’t take my word for it, check reviews some from well known great people!) Consumer rights, refunds, complaints, confidence, PR for small businesses, and even saving money at Christmas, it’s all covered.
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 20/12/2025
Who has been naughty? #naughtylist
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 13/12/2025
THE book you need to complain effectively! Using real-life examples, anecdotes, tips, consumer advice & handy template letters, you are helped to overcome the hurdles of consumer complaints. It provides essential advice on consumer law, complaining effectively and how to take things further
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 30/11/2025
Know your rights!
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 12/11/2025
If you don't receive your parcel your contract is with the retailer to whom you gave the money and they must refund or replace. But if you are getting parcels stolen from your doorstep try this genius trick!
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 15/10/2025
Living in London we hear what a terrible place it is. It’s true. How awful that our Muslim neighbours keep giving us cake like this!
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 02/10/2025
Let them know you're coming for that refund! www.redbubble.com/i/t-shirt... #tshirts #tees #shop #gifts #present #consumerrights #cow
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 02/10/2025
Companies should help their past, present & future customers, but if you're a biz what are you doing to improve things? You can download this free guide to help Customer Service: 5 ways to reduce risk and increase loyalty and consequently sales www.business.thecomplaining...
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 01/10/2025
I'm going to get what I deserve Spiral Notebook by ComplainingCow www.redbubble.com/i/noteboo...
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 29/09/2025
The Complaining Cow range Zipper Pouch by ComplainingCow www.redbubble.com/i/pouch/T... Who do you know who would like one of these?! #purse #Cow #pouch #shop #complaints #money
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 29/09/2025
You have 14 days cooling-off period when ordering, from receipt of the item. Inform retailer within 14 days and then another 14 days to return. Up to retailer’s terms and conditions for if you pay return postage. However, if the item is in breach of the CRA 2015 then you don't pay
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 28/09/2025
I'm going to get what I deserve Coasters (Set of 4) by ComplainingCow www.redbubble.com/i/coaster... You can get matching mugs too!
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 27/09/2025
Top tips for complaining effectively to always get your money back (or repair or replacement) For more tips, advice, information and guidance on how to complain effectively and consumer law see link in bio.
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 27/09/2025
When complaining to a company on the phone or in person be polite and listen to staff. However annoyed you may be it's the best way to get the redress you want
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 26/09/2025
The Complaining Cow range Fitted T-Shirt by ComplainingCow www.redbubble.com/i/t-shirt... Show you mean business!
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 26/09/2025
Want to increase sales, save time and money and reduce risk to your business finances, reputation and impact on vulnerable customers? How? By turning customers into superfans that's how! I've got a freebie to help you do just that...! business.thecomplainingcow....
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 26/09/2025
The Consumer Credit Act gives you a 14-day cooling-off period to cancel a credit agreement. It gives finance customers the right to cancel their contract within 14 days of entering a credit agreement, without receiving a penalty.
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 26/09/2025
Consumer Rights Act 2015. Up to 30 days from point of purchase you are entitled to a full refund. After this time, a repair or replacement can be offered. See link in bio for more free advice on our consumer rights
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 25/09/2025
Top advice You're welcome
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 25/09/2025
TBF not so sure about the heart either really #heart #mouth #humour
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 25/09/2025
I'm going to get what I deserve Water Bottle by ComplainingCow www.redbubble.com/i/water-b... #cow #consumerrights #rights #refunds #deserve #shop #shopping #water #reuse #green
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 25/09/2025
You're welcome #talking #love #sounds #humour
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 25/09/2025
#justsaying #humour #care #gift #cup
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 24/09/2025
The Complaining Cow range Premium T-Shirt by ComplainingCow www.redbubble.com/i/t-shirt...
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 22/09/2025
Hmmm A The Complaining Cow throw...? www.redbubble.com/i/throw-b...
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 21/09/2025
The Complaining Cow with you to remind you of your rights when you go shopping! www.redbubble.com/i/tote-ba... #bag #totebag #complain #cow #consumerrights #rights #green #gift #present #gifts #shopping #onlineshopping
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 19/09/2025
Who knows their stuff in the #kitchen? www.redbubble.com/i/apron/I... #cooking #cow #complain #apron #right #gift #present
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 19/09/2025
Available for 1:1 power hours to help you in your business thecomplainingcow.co.uk/how...
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 18/09/2025
Go buy something you deserve using this #purse! www.redbubble.com/i/pouch/I... #cow #complain #money #shopping #shops #consumerrights #rights #mine #money
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 18/09/2025
Companies should help their past, present & future customers, but if you're a biz what are you doing to improve things? You can download this free guide to help Customer Service: 5 ways to reduce risk and increase loyalty and consequently sales www.business.thecomplaining...
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Helen Dewdney The Complaining Cow @thecomplainingcow.co.uk · 17/09/2025
Would you send a card with "Time to Complain" to a company? To a friend? To whom would you send a card? The Complaining Cow Time to Complain Greeting Card by ComplainingCow www.redbubble.com/i/greetin...
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