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Surf Support

@surf-support-team.bsky.social
20 followers 2 following 14 posts
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Surf Support @surf-support-team.bsky.social · 22/05/2026
Thanks for the feedback! It’s sparked some discussion on our team.
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Surf Support @surf-support-team.bsky.social · 19/05/2026
We will take a look. Thanks!
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Surf Support @surf-support-team.bsky.social · 07/05/2026
That’s for the message! We are aware and hope it’s resolved soon.
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Surf Support @surf-support-team.bsky.social · 27/04/2026
Thanks for letting us know! The team is investigating and I'll circle back when I know more.
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Surf Support @surf-support-team.bsky.social · 25/04/2026
I was testing this on some feeds and can confirm it should work. Not sure why its missing for you right now. Sorry about that! Can you try signing out of Surf and then signing back in for the sake of troubleshooting? Let me know if that clears the bug or not.
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Surf Support @surf-support-team.bsky.social · 24/04/2026
Hi again, we did receive your message and will get back to you soon.
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Surf Support @surf-support-team.bsky.social · 21/04/2026
I have some more details for you but I'm not able to message you in chat. Can you reach out to me there or message me at flip.it/help ?
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Surf Support @surf-support-team.bsky.social · 20/04/2026
Hello! It should be available if the account is federated. We recommend a unique magazine title to help it surface in search.
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Surf Support @surf-support-team.bsky.social · 19/04/2026
Sorry for the delay! I'll let you know on the support ticket as soon as the deletion is processed.
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Surf Support @surf-support-team.bsky.social · 15/04/2026
Hi! Did you make an app password specifically for Surf?
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Surf Support @surf-support-team.bsky.social · 07/04/2026
Are you scrolling with keyboard arrows, mouse wheel/mouse, or touchscreen? Asking so we can so some testing on our end to track down the issue. Thanks again!
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Surf Support @surf-support-team.bsky.social · 07/04/2026
Hi, thanks for reaching out. Are you using Surf on mobile web or desktop?
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Surf Support @surf-support-team.bsky.social · 07/04/2026
@quintal.me Quick question - are you trying to sign up for the waitlist or create an account on Surf?
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Surf Support @surf-support-team.bsky.social · 08/09/2025
Hey Ken, it’s Todd. We thought we had fixed the issue, but it looks like it didn’t hold. In our internal testing, things are showing as either “working” or “working but slow.” We’re still tracking down the cause, and I’ll follow up as soon as I know more.
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