The new US AI chatbot is... actually not bad? Though it doesn't address the issue at the heart of the problem, which is government digital services in the US aren't great. My latest for @fastcompany.com www.fastcompany.com/91615011/tru...
fastcompany.com
Trump’s new AI chatbot is surprisingly good. But it doesn’t fix government
America.gov can help users navigate federal websites and find services. The harder problem is making those services themselves easier to use.