iiinova — where your digital self keeps evolving

StepChange

@stepchange.bsky.social

278 followers 104 following 58 posts

We're StepChange, the UK's largest provider of free, online debt advice 24/7. Debt happens. Let's deal with it. www.stepchange.org

Posts Replies Media

StepChange @stepchange.bsky.social · 24/03/2025

Plus so much more. To get involved, please use our hashtag #DebtAwarenessWeek! By sharing experiences, we can raise awareness of debt help and support others with their debt and money worries. (5/5)

010

StepChange @stepchange.bsky.social · 03/03/2025

Today, we’re launching our latest policy report ‘Too close to home’, which explores StepChange debt advice clients’ experiences of coerced debt. Read the report here: stepchange.org/policy-and-r...

110

StepChange @stepchange.bsky.social · 06/02/2025

Our client data shows a concerning 82% rise in average mortgage arrears year on year. While the fall in interest rates will offer some reassurance to homeowners today, it’s clear that some households are still at risk of long-term financial hardship. Read more: www.stepchange.org/media-centre...

Green and purple background with white text of a quote from our press release. To the left in an orange cut out speech bubble, a picture of Richard Lane in a blue suit looks towards the camera.

100

StepChange @stepchange.bsky.social · 30/01/2025

🏆 Excellence in customer service isn't just a goal at StepChange - it's our daily commitment. That's why receiving the Feefo 2025 Platinum Trusted Service Award means so much to us! To our customers: thank you for your trust, and feedback on Feefo.

111

StepChange @stepchange.bsky.social · 24/01/2025

Working with Luke Charters MP, we've written to Sarah Sackman KC MP as part of our campaign to see bailiffs regulated. We know all too well the impact enforcement action has on the most vulnerable and we need to see the Government act 🤝

Our letter working with Luke Charters MP, we've written to Sarah Sackman as part of our campaign to see bailiffs regulated.

000

StepChange @stepchange.bsky.social · 23/01/2025

That’s why, alongside sector partners, we’ve written to Former Lord Chancellor David Gauke, who’s chairing an Independent Sentencing Review, urging him to set in motion plans to revoke this outdated sanction once and for all. See our letter below. Let's campaign for change 👇

Image shows a letter we've written to Former Lord Chancellor David Gauke, who’s chairing an Independent Sentencing Review, urging him to set in motion plans to revoke this outdated sanction once and for all.

000

StepChange @stepchange.bsky.social · 21/01/2025

Our latest Scottish client data shows a worrying rise in the proportion of clients struggling with mortgage costs, energy bills & council tax.

Purple background with white text, 'Struggling with household bills. The proportion of scottish clients with electricity (35%) and gas (30%) arrears has increased by five percentage points each, year-on-year.'

110

StepChange @stepchange.bsky.social · 30/12/2024

Our online debt advice service is available 24/7 at stepchange.org, but if you need to speak to us over the festive period, you can find out when we're available below. Today our phonelines are open as usual, and open tomorrow until 6pm 😌 We're here if you need us.

Image shows our festive opening times. A pink box with black text reads 'Our online debt advice services is available 24/7, but if you need to speak to us over the festive period, our phonelines are open...' with our lines open today on the 30th open as usual, and on the 31 December, open until 6pm.

010

StepChange @stepchange.bsky.social · 23/12/2024

🎄 Our opening times over the festive period 👇 Our online debt advice service is available 24/7 at www.stepchange.org, but if you need to speak to us over the festive period, you can find out when we're available below.

23 December - Open as usual
24 December - 8am-12pm
25-26 December - Closed
27-30 December - Open as usual
31 December - Open until 6pm
1 January - Closed
2 January - Open as usual in England and Wales. Glasgow office is closed.

000

StepChange @stepchange.bsky.social · 28/11/2024

Yesterday, we launched our latest client insights report ‘Debt’s early grip: The challenges facing young adults.' The financial difficulties facing 18-24 year olds paints a worrying picture for both StepChange clients and young adults in the wider population...

Almost one in four (23%0 UK adults aged 18-24 are in financial difficulty.

110