**THIS IS A SCHEDULED EVENT Sep 29, 18:00 CEST - Sep 30, 02:00 CEST** Sep 25, 15:07 CEST **Scheduled** - On September 29 starting at 18:00 CEST, we will update Agda PS. All parts of Agda PS may be offline during the update that may last up to 8 hours. We will inform here when the update is completed.

**THIS IS A SCHEDULED EVENT Oct 14, 08:00 - 12:00 CEST** Sep 28, 15:13 CEST **Scheduled** - We will do maintenance on Agda PS Analys 14/10 starting at 08:00. It can take up to 4 hours but hopefully the change will be quicker, we will inform when the service is up and running again on the status page. Agda PS will not be affected by this change

**THIS IS A SCHEDULED EVENT Sep 26, 08:00 - 12:00 CEST** Sep 18, 10:37 CEST **Scheduled** - On Saturday 26/9 we will have maintenance on the Agda PS environment. This means that Agda PS SaaS environment will be down starting at 8:00 AM. The service is estimated to be up and running again at 12:00. We will inform on the status page when everything is up and running again.

**THIS IS A SCHEDULED EVENT Oct 3, 20:00 - 21:00 CEST** Sep 21, 14:36 CEST **Scheduled** - To ensure continued security and stability of infrastructure, our Datacenter Network team will be conducting scheduled network maintenance on Saturday, 3rd October 2026 between 20:00 CEST until 21:00 CEST. During the maintenance window, short disruption may appear.

**THIS IS A SCHEDULED EVENT Oct 10, 21:00 - 23:30 CEST** Sep 21, 14:39 CEST **Scheduled** - To ensure the continued security and stability of infrastructure, we will be conducting scheduled maintenance on Citrix Saturday, 10th October 2026 between 21:00 CEST until 23:30 CEST. During the maintenance window, short disruption may appear.

**THIS IS A SCHEDULED EVENT Sep 26, 20:00 CEST - Sep 27, 00:00 CEST** Sep 14, 14:21 CEST **Scheduled** - To ensure continued security and stability of infrastructure, our Datacenter Network team will be conducting scheduled network maintenance on Saturday, 26th September 2026 between 20:00 CEST until 24:00 CEST. During the maintenance window, short disruption may appear.

Sep 9, 19:31 CEST **Completed** - The scheduled maintenance is completed. Sep 9, 18:00 CEST **In progress** - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 9, 09:38 CEST **Scheduled** - On September 9 starting at 18:00 CET, we will update Agda PS. All parts of Agda PS may be offline during the update that may last up to 8 hours. We will inform here when the update is completed.

Sep 3, 20:15 CEST **Completed** - The scheduled maintenance has been completed. Sep 3, 18:00 CEST **In progress** - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 2, 15:56 CEST **Scheduled** - On September 3 starting at 18:00 CEST, we will update Agda PS. All parts of Agda PS may be offline during the update that may last up to 8 hours. We will inform here when the update is completed.

**THIS IS A SCHEDULED EVENT Sep 5, 08:00 - 12:00 CEST** Aug 25, 09:47 CEST **Scheduled** - On Saturday 5/9 we will have maintenance on the Agda PS environment as you have been informed about in the yearly maintenance plan. This means that Agda PS SaaS environment will be down starting at 8:00 AM. The service is estimated to be up and running again at 12:00. We will inform on the status page when everything is up and running again.

Aug 12, 16:53 CEST **Resolved** - This incident has been resolved. Aug 12, 10:05 CEST **Investigating** - Vi vill informera om att vi för närvarande har tekniska problem med inloggningen till Visma Community (community.visma.com). Felet yttrar sig oftast genom att man hamnar i en konstant inloggningsloop eller skickas tillbaka utan att faktiskt bli inloggad. Problemet orsakas av ett valderingsfel i en anpassad integration. En felanmälan om problematiken skickades till vår leverantör igår eftermiddag och de arbetar på problematiken med högsta prioritet. Möjligheten att komma åt ärenden och lägga ärenden till supporten är inte påverkad, under tiden kan ni nå ärendehanteringen via nedan länk, ni loggar in med samma inloggningsuppgifter som till Visma Community. Vi uppdaterar efterhand som vi har mer information. https://portal.visma-customer.com/s/

**THIS IS A SCHEDULED EVENT Aug 8, 08:00 - 12:00 CEST** Jul 28, 15:16 CEST **Scheduled** - Agda PS will be unavailable on Saturday, August 8th, from 08:00 to 12:00 CEST while we apply critical security patches to core infrastructure. We will update this page as soon as the updates are complete and services are fully operational.

**THIS IS A SCHEDULED EVENT Jul 29, 18:00 CEST - Jul 30, 02:00 CEST** Jul 24, 09:21 CEST **Scheduled** - On July 29 starting at 18:00 CEST, we will update Agda PS. All parts of Agda PS may be offline during the update that may last up to 8 hours. We will inform here when the update is completed.

**THIS IS A SCHEDULED EVENT Aug 1, 20:00 CEST - Aug 2, 01:00 CEST** Jul 16, 10:38 CEST **Scheduled** - To ensure continued security and stability of infrastructure, our Datacenter Network team will be conducting scheduled network maintenance on Saturday, 1st of August 2026 between 20:00 and 01:00 CEST. During the maintenance window, short disruption may appear.

Jul 14, 22:00 CEST **Completed** - The scheduled maintenance has been completed. Jul 14, 20:00 CEST **In progress** - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 14, 12:25 CEST **Scheduled** - To ensure the continued security and stability of infrastructure, our Datacenter Network team will be conducting scheduled network maintenance on Citrix Tuesday, 14th July 2026 between 20:00 CEST until 22:00 CEST. During the maintenance window, short disruption may appear.

**THIS IS A SCHEDULED EVENT Jul 8, 18:00 CEST - Jul 9, 02:00 CEST** Jul 7, 11:18 CEST **Scheduled** - On July 8 starting at 18:00 CEST, we will update Agda PS. All parts of Agda PS may be offline during the update that may last up to 8 hours. We will inform here when the update is completed.

Jul 5, 12:20 CEST **Resolved** - This incident has been resolved. Jul 5, 12:09 CEST **Monitoring** - Rollback completed. The issue is fixed. Jul 5, 11:45 CEST **Identified** - The issue was caused by a change, and the rollback procedure has started. Jul 5, 10:43 CEST **Update** - The issue is still under investigations Jul 5, 09:22 CEST **Investigating** - We are currently investigating this issue.

Jul 1, 11:54 CEST **Resolved** - The issue is now resolved and the service is up and running as normal. Jul 1, 10:21 CEST **Monitoring** - The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality. Jul 1, 09:23 CEST **Investigating** - We are currently investigating a service disruption in Agda PS web.

**THIS IS A SCHEDULED EVENT Jun 29, 18:00 CEST - Jun 30, 02:00 CEST** Jun 22, 08:45 CEST **Scheduled** - On June 29 starting at 18:00 CET, we will update Agda PS. All parts of Agda PS may be offline during the update that may last up to 8 hours. We will inform here when the update is completed.

Jun 3, 21:11 CEST **Completed** - The maintenance is completed. Jun 3, 20:00 CEST **In progress** - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 3, 14:02 CEST **Scheduled** - We will be performing unplanned maintenance tonight 3rd of June between 20:00-22:00 CEST A small percentage of customers might experience short outages

**THIS IS A SCHEDULED EVENT May 30, 12:00 - 17:00 CEST** May 29, 15:30 CEST **Scheduled** - On May 30 starting at 12:00 CEST, we will perform maintenance for Agda PS. All parts of Agda PS may be offline during the update that may last up to 5 hours. We will inform here when the update is completed.

**THIS IS A SCHEDULED EVENT May 26, 18:00 CEST - May 27, 02:00 CEST** May 25, 14:58 CEST **Scheduled** - On May 26 starting at 18:00 CEST, we will update Agda PS. All parts of Agda PS may be offline during the update that may last up to 8 hours. We will inform here when the update is completed.

May 21, 19:15 CEST **Completed** - The scheduled maintenance has been completed. May 21, 19:00 CEST **In progress** - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 21, 15:42 CEST **Update** - We will be undergoing scheduled maintenance during this time. May 21, 15:41 CEST **Scheduled** - At 19:00 today we will have a a short maintenance in the citrix environment. All users will be logged off. Users should be able to login within 15 minutes after the change.

**THIS IS A SCHEDULED EVENT May 23, 20:00 CEST - May 24, 00:00 CEST** May 20, 14:55 CEST **Scheduled** - As part of our ongoing commitment to robust security, our Datacenter Network team is conducting necessary upgrades to our firewall infrastructure on Saturday, 23rd May 2026, starting at 20:00 CEST until 24:00 CEST. This initiative aims to keep our systems fully updated, leveraging the latest advancements to provide optimal network protection. During the maintenance window, interruptions might appear.

**THIS IS A SCHEDULED EVENT Jun 6, 08:00 - 12:00 CEST** May 18, 09:24 CEST **Scheduled** - On Saturday 6/6 we will have maintenance on the Agda PS environment as you have been informed about in the yearly maintenance plan. This means that Agda PS SaaS environment will be down starting at 8:00 AM. The service is estimated to be up and running again at 12:00. We will inform on the status page when everything is up and running again.

May 11, 16:46 CEST **Monitoring** - A fix has been implemented and we are monitoring the results. May 11, 15:26 CEST **Update** - We are continuing to investigate this issue. May 11, 14:07 CEST **Investigating** - We are currently investigating a service disruption in Agda PS Web affecting reports and downloads. We will provide more information shortly.

Apr 28, 21:26 CEST **Completed** - The scheduled maintenance has been completed. Apr 28, 18:00 CEST **In progress** - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 28, 11:42 CEST **Scheduled** - On April 28 starting at 18:00 CEST, we will update Agda PS. All parts of Agda PS may be offline during the update that may last up to 8 hours. We will inform here when the update is completed.

Apr 20, 09:45 CEST **Resolved** - This incident has been resolved. Apr 20, 09:18 CEST **Monitoring** - A fix has been implemented and we are monitoring the results. Apr 20, 08:40 CEST **Update** - We are continuing to investigate this issue. Apr 20, 08:34 CEST **Investigating** - We are currently investigating an issue preventing login to the Agda PS client via Citrix. We will provide more information shortly.

**THIS IS A SCHEDULED EVENT May 2, 20:00 - 22:00 CEST** Apr 14, 15:06 CEST **Scheduled** - To ensure the continued security and stability of infrastructure, our Datacenter Network team will be conducting scheduled network maintenance on Saturday, 2nd of May 2026 between 20:00 CEST until 22:00 CEST. During the maintenance window, short disruption may appear.

**THIS IS A SCHEDULED EVENT Apr 25, 08:00 - 14:00 CEST** Apr 9, 13:37 CEST **Scheduled** - On Saturday, April 25th, we will continue performing infrastructure maintenance to enhance security and performance. As a result, the Agda PS SaaS environment will be unavailable starting at 8:00 AM. We estimate the service will be back online by 14:00. We will inform on the status page when everything is up and running again.

Mar 30, 23:02 CEST **Completed** - The scheduled maintenance has been completed. Mar 30, 18:00 CEST **In progress** - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 30, 09:37 CEST **Scheduled** - On March 30 starting at 18:00 CET, we will update Agda PS. All parts of Agda PS may be offline during the update that may last up to 8 hours. We will inform here when the update is completed.

**THIS IS A SCHEDULED EVENT Apr 1, 00:00 - 04:00 CEST** Mar 24, 16:46 CET **Scheduled** - Wednesday, 1st of April 2026, starting 00:00 CET, until 04:00 CET, our Internet Service Provider will have a maintenance window. During the maintenance window, there will be two intervals of downtime, each lasting 20 minutes. The purpose of the work is software upgrading due to service quality sustainability.

**THIS IS A SCHEDULED EVENT Mar 28, 08:00 - 14:00 CET** Mar 16, 13:48 CET **Scheduled** - On Saturday, March 28th, we will continue performing infrastructure maintenance to enhance security and performance. As a result, the Agda PS SaaS environment will be unavailable starting at 8:00 AM. We estimate the service will be back online by 14:00. We will inform on the status page when everything is up and running again.

**THIS IS A SCHEDULED EVENT Mar 7, 08:00 - 12:00 CET** Mar 2, 12:43 CET **Scheduled** - On Saturday 7/3 we will have maintenance on the Agda PS environment as you have been informed about in the yearly maintenance plan. This means that Agda PS SaaS environment will be down starting at 8:00 AM. The service is estimated to be up and running again at 12:00. We will inform on the status page when everything is up and running again.

Mar 2, 13:09 CET **Resolved** - This incident has been resolved. Mar 2, 11:56 CET **Monitoring** - A fix has been implemented and we are monitoring the results. Mar 2, 09:29 CET **Investigating** - We are currently investigating technical issues affecting certain functionalities within Agda Web after login.

**THIS IS A SCHEDULED EVENT Feb 26, 18:00 CET  -  Feb 27, 02:00 CET** Feb 25, 09:49 CET **Scheduled** - On February 26 starting at 18:00 CET, we will update Agda PS. All parts of Agda PS may be offline during the update that may last up to 8 hours. We will inform here when the update is completed.

Feb 25, 19:21 CET **Completed** - The scheduled maintenance is completed. Feb 25, 19:00 CET **In progress** - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 25, 12:17 CET **Scheduled** - A critical security patch will be applied to the SFTP service tonight, February 25th 2026. The update is scheduled between 19:00 and 20:00 CET, during which time brief interruptions in the SFTP service may occur. Further notification will be provided here once the patching process is complete. Thank you for your understanding.

<p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>23:16</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>20:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>15:57</var> CET</small><br><strong>Scheduled</strong> - On January 29th starting at 20:00 CET, we will update Agda PS. All parts of Agda PS may be offline during the update that may last up to 4 hours. We will inform here when the update is completed.</p>

<p><small>Jan <var data-var='date'>27</var>, <var data-var='time'>21:09</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>27</var>, <var data-var='time'>18:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>27</var>, <var data-var='time'>09:29</var> CET</small><br><strong>Scheduled</strong> - On January 27 starting at 18:00 CET, we will update Agda PS. All parts of Agda PS may be offline during the update that may last up to 8 hours. We will inform here when the update is completed.</p>

Jan 25, 17:18 CET **Completed** - The scheduled maintenance has been completed. Jan 25, 16:15 CET **In progress** - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 25, 16:07 CET **Scheduled** - We are initiating an emergency maintenance window immediately to fix network connectivity issues. Agda vill be unavailable during this time. Estimated time: ~2 hours. We apologize for the disruption and will update you once the maintenance is complete.

**THIS IS A SCHEDULED EVENT Jan 27, 08:30 - 09:30 CET** Jan 21, 09:35 CET **Scheduled** - On tuesday morning we will do a software update of Agda PS Analys, it will start at 08:30 and take around an hour. Agda PS Analys will be unavailable during this time. More information about the release can be found on Community.

**THIS IS A SCHEDULED EVENT Jan 15, 20:00 CET  -  Jan 16, 04:00 CET** Jan 14, 15:55 CET **Scheduled** - On January 15 starting at 20:00 CET, we will update Agda PS. All parts of Agda PS may be offline during the update that may last up to 8 hours. We will inform here when the update is completed.

**THIS IS A SCHEDULED EVENT Jan 24, 08:00 - 16:00 CET** Jan 12, 21:22 CET **Scheduled** - To improve performance and security, our Datacenter Network team will be conducting scheduled network maintenance on Saturday, 24th January 2026, starting at 08:00 CET. During this maintenance window, there will be up to 8 hours of downtime for Agda PS SaaS environment. We will inform here when the maintenance is completed.

Jan 12, 21:19 CET **Completed** - The scheduled maintenance has been completed. Jan 12, 21:03 CET **In progress** - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 12, 21:02 CET **Scheduled** - The mainetenance will continue for a short while

**THIS IS A SCHEDULED EVENT Jan 24, 08:00 - 16:00 CET** Jan 8, 10:55 CET **Scheduled** - To improve performance and security, our Datacenter Network team will be conducting scheduled network maintenance on Saturday, 24th January 2026, starting at 08:00 CET. During this maintenance window, there will be up to 8 hours of downtime for Agda PS SaaS environment. We will inform here when the maintenance is completed.

**THIS IS A SCHEDULED EVENT Dec 29, 18:00 CET  -  Dec 30, 02:00 CET** Dec 19, 13:08 CET **Scheduled** - On December 29 starting at 18:00 CET, we will update Agda PS. All parts of Agda PS may be offline during the update that may last up to 8 hours. We will inform here when the update is completed.

**THIS IS A SCHEDULED EVENT Jan 12, 2026, 20:00 - 21:00 CET** Dec 19, 13:56 CET **Scheduled** - We are updating our Single Sign-On component. Access to Agda PS Web may be intermittent during this time.

**THIS IS A SCHEDULED EVENT Dec 11, 20:00 CET  -  Dec 12, 04:00 CET** Dec 9, 15:59 CET **Scheduled** - On December 11th starting at 20:00 CET, we will update Agda PS. All parts of Agda PS may be offline during the update that may last up to 8 hours. We will inform here when the update is completed.

Dec 4, 23:54 CET **Update** - The fix is being rolled out and access to Agda PS via Citrix will slowly start reopening for customers. Dec 4, 19:38 CET **Update** - A fix is currently underway. Dec 4, 12:02 CET **Update** - Work on a fix is still actively ongoing. Dec 4, 11:04 CET **Update** - We are continuing to work on a fix for the issues and will update with any progress made. Dec 4, 09:58 CET **Identified** - We have an ongoing incident affecting all customers using our Citrix solution. The issues have been identified but will require all active sessions to be closed, you will get a warning in Citrix before this occurs. For more info see Visma Community.

Dec 4, 13:53 CET **Resolved** - The issue is now resolved and the service is up and running as normal. Dec 4, 12:39 CET **Monitoring** - The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality. Dec 4, 10:58 CET **Investigating** - We are currently investigating a service disruption in Agda PS SFTP service. Connections can be very slow or fail. We will provide more information shortly.

Dec 3, 21:29 CET **Completed** - The scheduled maintenance has been completed. Dec 3, 21:29 CET **Verifying** - Verification is currently underway for the maintenance items. Dec 3, 18:00 CET **In progress** - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 3, 08:10 CET **Scheduled** - On December 3 starting at 18:00 CET, we will update Agda PS. All parts of Agda PS may be offline during the update that may last up to 8 hours. We will inform here when the update is completed.