“When the IRS reassigned around 1,500 employees with no relevant experience to help process tax returns, the agency said the moves would help provide ‘the best possible experience for taxpayers.’ Months later, after extensive training and failed exams, the IRS is abandoning the efforts.”
washingtonsun.com
The IRS Is Reshuffling Staff Without Telling Them Why
The tax agency tried to turn more than a thousand HR and IT staffers into tax processors. That failed. Now they’re being assigned to a team that remains a mystery.