Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 18/02/2026However you see it, this is not a good look… the resemblance to you know who is remarkable. Cover image in HuffPost today. 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 17/02/2026Most people appear to agree that Sir Kier Starmer’s personal brand is at rock bottom right now. I do, too. However, that ‘Sorry’ speech might be the turning point and starting point for reputation rejuvenation. Take a listen: open.substack.com/pub/breaking...open.substack.comStarmer survives: How the Prime Minister escaped the chop and pressed reset on his reputationBreaking Brand 210
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 13/02/2026Latest Break Brand podcast: open.substack.com/pub/breaking...open.substack.comStarmer survives: How the Prime Minister escaped the chop and pressed reset on his reputationBreaking Brand 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 09/02/2026Kier Starmer survives to fight another day despite calls for him to resign as Prime Minister. Although his reputation is at a (painfully) low ebb right now, he can rebuild it. We nation need him to. Here's my latest thinking on Substack: breakingbrand.substack.com/p/hes-gonna-...breakingbrand.substack.comHe's gonna fight for his right to Party onSir Kier Starmer survives to fight another day despite calls for him to resign as Prime Minister. But while his reputation being at a low ebb right now, he can rebuild it. The nation needs him to. 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 26/01/2026Busy week last week for me, with live interviews for Reuters, ITV News, and Sunrise Australia plus quotes in several media outlets around the world. I'm always talking personal branding and reputation management. What do you want to be talking about in the media? 010
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 23/01/2026Anchor: "Would he [Brooklyn Beckham] be anything without the name 'Beckham'?" Me: "No." A great and fun 3+ mins live segment on Australia's Sunrise breakfast TV for the second time this week: www.youtube.com/watch?v=gNM4... 010
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 22/01/2026Latest podcast episode - this one focusing on THE personal branding story of the week so far! "How Brooklyn Beckham avoided the Harryesque pity-party 'boo-hoo me' approach to PR to make Brand Beckham and Brooklyn Beckham stronger than ever" breakingbrand.substack.com/p/how-brookl...breakingbrand.substack.comHow Brooklyn Beckham avoided the Harryesque pity-party 'boo-hoo me' approach to PR to make Brand Beckham and Brooklyn Beckham stronger than everBrooklyn Beckham’s explosive six‑page Instagram statement has ignited a global media storm and could reshape not only the Beckham family narrative but also the high‑stakes world of personal branding. 020
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 22/01/2026Great to be interviewed by Reuters on the Brooklyn Beckham saga this week. This has been syndicated globally and shows the growing interest and importance of maintaining a positive personal brand: www.reuters.com/world/uk/bec...reuters.comBeckham family feud erupts as Brooklyn rules out reconciliationBrooklyn Peltz Beckham, the oldest son of David and Victoria Beckham, accused his "controlling" parents of trying to ruin his marriage and said he did not want to reconcile with them, laying bare his ... 010
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 22/12/2025PR prediction for 2026: Personal branding (executive visibility) and a return to human-generated thought leadership content will take centre stage. They will command a greater share of client PR budgets. Rightly so, too! 010
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 16/12/2025To meet the skills gap created by businesses bringing their PR in-house, and those building internal PR capability from scratch, MarComs People upskills teams to deliver successful PR projects without agency dependency: marcomspeople.com/knowledge-sh...marcomspeople.comMarComs People launched as UK’s first PR knowledge transfer and skills development consultancy for in-house marketing teams. — MARCOMS PEOPLEMarComs People launched as UK’s first PR knowledge transfer and skills development consultancy for in-house marketing teams. 010
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 16/11/2025Alastair Campbell performing the speech he’d write for Sir Kier Starmer if he was handling the PM’s comms. It is what a strong leader would sound like. Superb. www.instagram.com/reel/DRH9HiO...instagram.comThe Rest Is Politics on Instagram: "Taking the podium as Keir Starmer, Alastair Campbell delivers a speech on the BBC."6,598 likes, 262 comments - restispolitics on November 16, 2025: "Taking the podium as Keir Starmer, Alastair Campbell delivers a speech on the BBC.". 130
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 04/11/2025Breaking Brand podcast (5 min listen): In just 24 hours, Shein has turned a reputation management challenge from hell into a potentially positive lasting legacy that could earn them even more loyal customers. Listen via Substack: breakingbrand.substack.com/p/shein-coul...breakingbrand.substack.comShein could shine after exemplary handling of PR crisisIn just 24 hours, the online retailer has turned a reputation management challenge from hell into a potentially positive lasting legacy that could earn them even more loyal customers. 020
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 26/10/2025“Not racist, honest.” Says Reform UK. Despite her backtracking, the Runcorn and Helsby MP’s faux pas is both repulsive and shows her to be an utterly incompetent media spokesperson for a Party committed to publicly denying its racist foundations. 010
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 22/10/2025Latest from the Breaking Brand podcast: Prince Andrew suffers King's wrath and reputation annihilation (3mins 38 secs). Put t'kettle on: breakingbrand.substack.com/p/prince-and...breakingbrand.substack.comPrince Andrew suffers King's wrath and reputation annihilationPrince Andrew has been stripped of his title the Duke of York. His reputation has been shattered, his career and public profile have now been consigned to the history books. 231
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 20/10/2025Can Prince Andrew pull off one of the greatest reputation-rebounds of the last decade? www.clearlypr.co.uk/insights/the...clearlypr.co.ukThe final chapter? Why Prince Andrew’s reputational collapse signals ‘No way back’Clearly PR's Paul MacKenzie-Cummins answers: Can Prince Andrew pull off one of the greatest reputation-rebounds of the last decade? 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 20/10/2025Great to be quoted by LBC today alongside legendary BBC Royal Correspondent, Jennie Bond - talking about the Duke of York's chances of reputation redemption: www.lbc.co.uk/article/prin...lbc.co.ukShamed Prince Andrew's basic day-to-day life and routine | LBCRoyal has two hobbies that keep him occupied in his life in exile 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 15/10/2025Never envisaged writing a post on tractors, but I promise this is a good 'un - if real-time reputation management and crisis comms stories are your thing. Red Tractor's reputation is under scrutiny after misleading environmental claims: www.clearlypr.co.uk/insights/red...clearlypr.co.ukRed Tractor reputation at risk over misleading eco messagingThe UK’s advertising watchdog, the Advertising Standards Authority (ASA), has upheld a complaint that Red Tractor, a food assurance scheme,… 020
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 10/10/2025Great to be quoted in this career advice piece for STYLIST magazine - a focus on why a promotion is not always as forthcoming as people might wish for it to be: www.stylist.co.uk/life/careers...stylist.co.ukFrom team dynamics to bad attitudes, these are 13 real reasons why you’re not getting a payrisePeople may often hear that a promotion isn’t possible due to budgets, but in some cases, there’s a lot more to the story than just the bottom line. 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 09/10/2025“Trump says,” but have Israel and Hamas? With the Nobel Peace Prize judges deciding this year’s reecipient today I cannot help but wonder if Trump has called this now to boost his chances of receiving the award he is so desperate to get his hands on. Is he that crass… 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 08/10/2025Love this from our Annie: "... too often, organisations default to hollow ‘non-apologies,’ which express regret that customers are upset, rather than taking responsibility for the negative action itself." Great perspective on effective crisis comms management: www.clearlypr.co.uk/insights/sor...clearlypr.co.ukSorry: The five-letter word that is so hard to sayLearn the four non-negotiable steps for a successful crisis apology. See how Zara, Next, and M&S handled recent scandals and which strategy worked. 010
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 01/10/2025Latest audio (with transcript) on Substack, Spotify, and Apple Podcasts: Overrated: Why Tylenol vs. Trump is a flawed example of crisis comms and should not be hailed as being a gold standard approach to crisis comms. It isn't. Listen now (3 mins): breakingbrand.substack.com/p/overrated-...breakingbrand.substack.comOverrated: Why Tylenol vs. Trump is a flawed example of crisis commsBoth the media and PR industry have hailed the response to President Trump's damaging comments as being a gold standard approach to crisis comms. It isn't. 020
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 23/09/2025[LISTEN on Substack] As reputations go, Sarah, the Duchess of York's was one of the most enduring. But 40 years in the public domain have come to an end because of misplaced ethics and a selfish focus on personal advancement: breakingbrand.substack.com/p/no-way-bac...breakingbrand.substack.comNo way back: Fergie's ferocious fall from grace seals reputation fateAs reputations go, the Duchess of York's was one of the most enduring. But 40 years in the public domain have come to an end because of misplaced ethics and a selfish focus on personal advancement. 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 22/09/2025Mitchum found itself in an almighty reputation storm of its own making last week. Our Annie takes us through what happened, how the brand reacted, and why the whole sorry affair blew up in Mitchum's face: www.clearlypr.co.uk/insights/wha... 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 19/09/2025A specialist IP law firm has been accused of plagiarising tennis superstar Serena Williams' jewellery brand logo. They deny it, but will anyone buy it? prpaul.substack.com/p/when-rebra...prpaul.substack.comWhen rebranding prompts rewiring of reputation: A lesson in IP, irony, and oversightA specialist IP law firm has been accused of plagiarising tennis superstar Serena Williams' jewellery brand logo. They deny it, but will anyone buy it? 100
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 08/09/2025Great to be quoted extensively in the Daily Mail today. Talking about how Costa Coffee has failed to create the brand experience that customers are increasingly seeking and finding in smaller independents: www.dailymail.co.uk/femail/artic...dailymail.co.ukBranding experts reveal: Where did it all go wrong for Costa?Costa 's reign as the stalwart British coffeeshop appears to be wobbling as experts say the 'predictable, bland and outdated' brand is losing customers to trendy artisanal cafes. 110
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 04/09/2025Good to be quoted in the latest PRWeek focus on hiring within the PR sector. Feeling rather fortunate to be recruiting once again given the challenges our industry is facing: www.prweek.co.uk/article/1930...prweek.co.uk‘We’re being ultra-cautious on recruitment’ – agency bosses on hiringPR agency leaders give their verdict on the state of the recruitment market and their approach to hiring. 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 04/09/2025You will almost certainly think twice about taking your phone with you to the loo after reading this: Scrolling ‘raises risk of haemorrhoids more than straining’. www.thetimes.com/article/ff11...thetimes.comScrolling ‘raises risk of haemorrhoids more than straining’While anecdotal evidence had linked smartphone use on the toilet with an increased risk of piles, few studies had explored this in detail until now 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 03/09/2025Looking forward to going to this tomorrow - @BCorpUK 's B Social Breakfast at the British Library: www.tickettailor.com/events/blabu...tickettailor.comSold out – B Social Breakfast - London – The British Library, 96 Euston Road, LondonB Social Breakfast - London – The British Library, 96 Euston Road, London, Thu 4 Sep 2025 - Join the B Lab UK team for our first ever breakfast B Social hosted by Origin Coffee. We're super excited to... 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 28/08/2025Several UK high street retailers are facing serious financial difficulties. The role PR plays during such testing times is often undervalued yet is critical to maximising brand equity and retaining customer loyalty. www.clearlypr.co.uk/insights/the...clearlypr.co.ukThe high-wire reputation act: Why high-profile struggling businesses need PRThe challenge for struggling businesses is how to protect their reputation and maintain customer trust and loyalty until the storm passes. 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 22/08/2025New podcast: Sanex: Intentional or unintentional - the damage is done, forgiveness will not be forthcoming (3mins 56 secs... just enough time to make a cuppa and sip while listening!). Click here: prpaul.substack.com/p/sanex-inte...prpaul.substack.comSanex: Intentional or unintentional - the damage is done, forgiveness will not be forthcomingFour minutes on why the Sanex shower gel ad ban was right and how brands can avoid similar missteps. 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 20/08/2025Sanex has joined the long list of major brands facing ad bans for campaigns that are clearly insensitive and lack both cultural and emotional intelligence. Here are the lessons that brands need to adhere, or risk irreparable reputational damage: www.clearlypr.co.uk/insights/san... 010
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 18/08/2025Feels like this is a post I could very easily schedule to be shared on repeat, such is the prevalence of brands publicly apologising after an expensive ad or PR campaign draws significant backlash from customers. Today’s guilty party: Swatch www.clearlypr.co.uk/insights/cut...clearlypr.co.ukCut, paste, apologise: Swatch and the global epidemic of tone-deaf brandingSwatch faces reputation crisis with ad campaign aimed at China market showing 'slanted eyes' model. Thoughtless, tone-deaf, and stupid? Yes. Costly, too. 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 08/08/2025If you are banging your head against the wall because your current purpose-led messaging isn’t resonating with customers, chances are you are prioritising the wrong message: www.clearlypr.co.uk/insights/gre... 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 07/08/2025In just four years, GB News has risen to become the UK’s most-watched TV news channel - overtaking BBC News and Sky News. This is a huge turning point for news broadcasting and a rocket up the proverbial for the PR industry: www.clearlypr.co.uk/insights/gb-... 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 06/08/2025Latest Substack: prpaul.substack.com/p/zara-lates... 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 06/08/2025Still seeing organisations banging the self-promotional drum on social media to woo new customers. But is it working? When we focus the conversation on ourselves and not on the needs of those we want to do business with, we have lost. More on this: www.clearlypr.co.uk/insights/you...clearlypr.co.ukYour audience is bored of what you're sayingJust as you wouldn't dominate a conversation at a dinner party by talking only about yourself, you shouldn't do so in your PR and branding efforts. 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 05/08/2025Latest musings on Substack: prpaul.substack.com/p/the-salt-p...prpaul.substack.comThe Salt Path: trail of deceit leaving reputations in tattersHow an encounter with a café owner has sparked a need for businesses and brands to better understand how to manage reputational concerns when they are publicly wronged. 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 01/08/2025Latest thoughts on Substack: The rise of GB News is not just a win for a four-year-old start-up – it is the biggest rocket up the backside for anyone with responsibility for communicating their news stories to the media. Read on (if you want to): prpaul.substack.com/p/what-gb-ne...prpaul.substack.comWhat GB News powering past BBC and Sky means for storytelling businesses and brandThe rise and rise of GB News is not just a win for a four-year-old start-up – it is the biggest rocket up the backside for anyone with responsibility for communicating their news stories to the media. 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 01/08/2025A short post revealing why a wee shift in how businesses and brands sell themselves might be needed if they are not clearly communicating the 'value' element to their customers. Trust me, it matters: www.clearlypr.co.uk/insights/why...clearlypr.co.ukWhy selling value, not just services, is the key to winning over buyersAdding value is about sharing rather than selling, but what does this look like in practice and what are the benefits for businesses focusing on 'value'? 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 25/07/2025M&S's reputation under fire again, only this time it is of their own making according to the ASA: prpaul.substack.com/p/m-and-s-ad...prpaul.substack.comM&S ad campaign misfires with "unhealthily thin" banReputation isn’t just what you say- it’s what people feel when they see your brand. 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 25/07/2025Great to have the chance to share with the Press Association details of how the Clearly team orchestrated a PR campaign that the Prime Minister Rishi Sunak described as "the biggest suicide prevention initiative we've ever seen" in the UK: pa.media/pa-mediapoin...pa.mediaHow to deliver an effective mental health campaignPA Media 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 24/07/2025The Times (US) has written an interesting piece on the Andy Byron incident and shared some insights into hoe he might restore his reputation and rebuild his career: www.thetimes.com/us/news-toda...thetimes.comSo, you’re a disgraced CEO. What now?Andy Byron, the chief executive of the AI company Astronomer, was caught out in an embrace with his head of HR. This is how he could salvage his reputation 100
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 24/07/2025While The Daily Mail and The S*n front pages today give priority to the far right anti-asylum demonstrators, The Guardian and Daily Express lead with incredibly powerful images and headlines: www.bbc.co.uk/news/article... 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 21/07/2025This is a top story on The Times website today. I am baffled as to how the individual’s educational background bears any relevance to his protest. His actions are the story, not his schooling. 110
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 18/07/2025Astonished at the volume of senior people poking fun at the CEO and HR leader in THAT video filmed at a Coldplay concert. If you're one of them my advice is to stop NOW: you're causing needless damage to your reputation and your business. 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 18/07/2025Southern Water, the second most indebted water firm in the UK, faces growing reputation issues following doubling of CEO compensation in 12 months: www.clearlypr.co.uk/insights/sou...clearlypr.co.ukSouthern Water boss doubles salary whilst debt piles up and company hikes customer billsSouthern Water, the second most indebted water firm in the UK, faces growing reputation issues following doubling of CEO compensation in 12 months. 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 17/07/2025It's a classic case of making sure that the words you use in your press statements or key note addresses are carefully considered. If they're not, as we can see here, they become fodder for the media seeking a great headline. Thames Water... who IS doing your PR? Blunder after blunder... 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 16/07/2025Masterchef's Torode goes, but BBC scores reputation own goal: www.clearlypr.co.uk/insights/mas...clearlypr.co.ukMasterchef's Torode goes, but BBC scores reputation own goalJohn Torode's MasterChef exit is under the spotlight, with the reputations of the BBC and Banijay in doubt following a series of media gaffes. 010
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 02/07/2025FTSE100 organisations are ditching their DEI and ESG policies. But the reputational (and probable bottom line) damage caused will be profound: www.clearlypr.co.uk/insights/fts...clearlypr.co.ukFTSE firms ditching ESG and DEI face PR hellFTSE100 organisations are ditching their DEI and ESG policies. But the reputational (and probable bottom line) damage caused will be profound. 000
Paul MacKenzie-Cummins @pmackenzie-cummins.bsky.social · 17/06/2025The Conservatives see this as the PM bowing down to Trump. I see it as the US President quite literally dropping a boo-boo and relying on the UK to help it out. Same image, different perspectives. 000