What happens when a system stops believing? Louise Casey’s recent remarks on “learned helplessness” in the civil service (via @instituteforgovernment.org.uk) raise uncomfortable but vital questions about strategy, delivery, and ownership. Read my article www.linkedin.com/pulse/grip-f...
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Grip, Fix, Deliver: What Louise Casey’s Challenge Means for the Future of Public Services
This week, I listened to a powerful and uncomfortable conversation with Louise Casey at the Institute for Government, where she reflected on her experiences inside the British state and issued a stark...