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Matt Johnson, PhD

@neuroscienceof.bsky.social
259 followers 63 following 472 posts

Author: Blindsight (2020) & Branding That Means Business (2022) Consumer Psychology, Neuroscience & Neuromarketing at Hult and Harvard | @thinkers50 2023 neuroscienceof.com

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Matt Johnson, PhD @neuroscienceof.bsky.social · 23h
In the 1950s, a CBS engineer piped fake laughter into TV. We laughed along, alone on our couches. What this says about AI companionship:
psychologytoday.com
The Problem with Having a 'Conversation' with A.I.
We call it a conversation because that's what it feels like. But a chatbot can't be changed by you, or ever need you, and pretending otherwise erodes what real connection demands.
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Matt Johnson, PhD @neuroscienceof.bsky.social · 05/10/2026
Caleb Warren's research finds that perceived autonomy is the core ingredient of coolness, and that it collapses the moment effort becomes visible. A trap you can only escape by not trying to.
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Matt Johnson, PhD @neuroscienceof.bsky.social · 03/10/2026
The people with the most gravitational pull tend to be so absorbed in what they're doing that the question of the audience simply stops arising. This is at the core of the psychology of cool.
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Matt Johnson, PhD @neuroscienceof.bsky.social · 01/10/2026
“There is the terror of too much uncertainty, and then there is the horror of knowing too much. The imagined versus the actual. I have a friend whose therapist tells him, “You know too much to be happy” - it’s too hard to live when you believe you can see how the rest of your life will play out..
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Matt Johnson, PhD @neuroscienceof.bsky.social · 01/10/2026
"There's a danger in a kid in high school who's trying way too hard to be cool. It just doesn't work like that." Luke Burgis. New piece:
psychologytoday.com
Coolness and Autonomy: The Paradox of Trying Too Hard
Coolness can't be performed. Luke Burgis, in his new book, explores the psychology and philosophy of this tension - why trying to seem independent is its own form of neediness
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Matt Johnson, PhD @neuroscienceof.bsky.social · 29/09/2026
Steve McQueen kept underplaying his scenes. The director was furious. Then he watched the footage and couldn't look away. On coolness:
psychologytoday.com
Coolness and Autonomy: The Paradox of Trying Too Hard
Coolness can't be performed. Luke Burgis, in his new book, explores the psychology and philosophy of this tension - why trying to seem independent is its own form of neediness
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Matt Johnson, PhD @neuroscienceof.bsky.social · 27/09/2026
If you taste a strawberry, you think you already know what it tastes like. But if you were truly curious, every one of those strawberries would be a completely different experience.
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Matt Johnson, PhD @neuroscienceof.bsky.social · 25/09/2026
Diana Hill had a podcast with nearly two million downloads. She started having panic attacks before team meetings. Her genius for persistence was keeping her locked in.
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Matt Johnson, PhD @neuroscienceof.bsky.social · 23/09/2026
"We think if we just fly harder, we will get out." Diana Hill on the genius trap. New piece:
psychologytoday.com
Why Your Greatest Strength Is Your Biggest Problem
The qualities that got you here are keeping you stuck. A look at the surprising psychology of why talented people keep doubling down on what stopped working.
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Matt Johnson, PhD @neuroscienceof.bsky.social · 22/09/2026
More bench dedications like this one!
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Matt Johnson, PhD @neuroscienceof.bsky.social · 21/09/2026
When chess masters already know one solution, their gaze physically avoids a better one sitting right there. Expertise builds walls.
psychologytoday.com
Why Your Greatest Strength Is Your Biggest Problem
The qualities that got you here are keeping you stuck. A look at the surprising psychology of why talented people keep doubling down on what stopped working.
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Matt Johnson, PhD @neuroscienceof.bsky.social · 20/09/2026
We rarely know why we buy what we buy. I worked with T-Mobile on a piece unpacking the hidden psychology behind consumer decisions. A few of my favorite concepts from the piece 🧵
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Matt Johnson, PhD @neuroscienceof.bsky.social · 08/09/2026
Just picked up this bad boy from the local library! "The Rules We Live By" by Oliver Sweet I come from psychology and neuroscience, but I'm increasingly enthralled by the power of ethnography, as a tool for marketing, to unlock the hidden layers of social life
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Reposted by Matt Johnson, PhD
Matt Johnson, PhD @neuroscienceof.bsky.social · 22/08/2026
Consumer psychology in a nutshell: We are social, emotional, meaning-seeking creatures who happen to buy things.
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Matt Johnson, PhD @neuroscienceof.bsky.social · 02/09/2026
The social world is the human world
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Matt Johnson, PhD @neuroscienceof.bsky.social · 22/08/2026
Consumer psychology in a nutshell: We are social, emotional, meaning-seeking creatures who happen to buy things.
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Matt Johnson, PhD @neuroscienceof.bsky.social · 20/08/2026
"The relationship between incentives and behavior is more complex than 'offer more, get more.' Incentives can enhance, distort, or reverse the intended effect."
neuroscienceof.com
Driving Consumer Behavior with The (Unintutive) Psychology of Incentives — Neuroscience Of
Applying Incentives to Marketing can have a powerful impact on consumer behavior, and can help drive purchases. However, if the psychology of motivation isn't sufficiently understood, this can also backfire,...
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Matt Johnson, PhD @neuroscienceof.bsky.social · 19/08/2026
The overjustification effect applies to incentive marketing too. If someone already loves your brand, layering on discounts can quietly erode their intrinsic connection.
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Matt Johnson, PhD @neuroscienceof.bsky.social · 18/08/2026
Incentives shape behavior, but not always how you'd expect. The psychology of incentives is full of surprises, from backfiring bonuses to rewards that kill motivation.
neuroscienceof.com
Driving Consumer Behavior with The (Unintutive) Psychology of Incentives — Neuroscience Of
Applying Incentives to Marketing can have a powerful impact on consumer behavior, and can help drive purchases. However, if the psychology of motivation isn't sufficiently understood, this can also backfire,...
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Matt Johnson, PhD @neuroscienceof.bsky.social · 17/08/2026
Small incentives can be worse than none. A tiny fine for picking kids up late at daycare increased tardiness. The fine turned a social obligation into a market transaction.
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Matt Johnson, PhD @neuroscienceof.bsky.social · 15/08/2026
The brands we choose say something about who we are and, just as importantly, who we're not. Identity is as much about rejection as it is about selection.
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Matt Johnson, PhD @neuroscienceof.bsky.social · 14/08/2026
Brand symbolism is a form of communication that doesn't require words. A logo on a shirt can say more about you in a glance than a five-minute conversation.
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Matt Johnson, PhD @neuroscienceof.bsky.social · 13/08/2026
"Products and brands serve as symbols to subtly communicate to the social world. Driving a Lexus signals status. Wearing Patagonia signals environmental consciousness."
neuroscienceof.com
How Brands Can Tap Into Symbolism and Social Signaling — Neuroscience Of
In the consumer world, communication is implicit. The brands that consumers buy, and the products they use, symbolize important values to the consumer's social group. This is social signaling, and brands...
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Matt Johnson, PhD @neuroscienceof.bsky.social · 12/08/2026
Conspicuous consumption is just the loud version of social signaling. Even minimalism is a signal. You can't opt out of the game.
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Matt Johnson, PhD @neuroscienceof.bsky.social · 11/08/2026
Every purchase is a broadcast. The car you drive, the clothes you wear, the coffee you carry. Brands serve as social signals, communicating identity to the world around you.
neuroscienceof.com
How Brands Can Tap Into Symbolism and Social Signaling — Neuroscience Of
In the consumer world, communication is implicit. The brands that consumers buy, and the products they use, symbolize important values to the consumer's social group. This is social signaling, and brands...
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Matt Johnson, PhD @neuroscienceof.bsky.social · 08/08/2026
Surprise resets attention. Even a small break from expectations, an unexpected color, a strange texture, a weird name, can jolt the brain into paying attention.
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Matt Johnson, PhD @neuroscienceof.bsky.social · 06/08/2026
"Exogenous attention is involuntary, triggered by contrast, novelty, and surprise. Brands that master this capture attention before conscious processing."
neuroscienceof.com
How Brands Can Harness The Neuroscience of Contrast to Drive Attention — Neuroscience Of
Brands are thoroughly in the business of capturing attention. But how? The neuroscience of attention teaches us that there are two forms of human attention: endogenous, which comes from within, and exogenous,...
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Matt Johnson, PhD @neuroscienceof.bsky.social · 05/08/2026
Your brain is a contrast-detection machine. It evolved to notice what's different, not what's the same. This is why distinctive brand assets outperform generic ones.
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Reposted by Matt Johnson, PhD
koenfucius @koenfucius.bsky.social · 31/07/2026
Essentialism—the idea that the essence of someone of something is transferred to objects—is not new, and not limited to celebrities, writes @neuroscienceof.bsky.social: buff.ly/c72YQMf
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Matt Johnson, PhD @neuroscienceof.bsky.social · 04/08/2026
Your attention can be grabbed against your will. A flash of color, a sudden sound, an unexpected pattern. That's exogenous attention, one of a marketer's most powerful tools.
neuroscienceof.com
How Brands Can Harness The Neuroscience of Contrast to Drive Attention — Neuroscience Of
Brands are thoroughly in the business of capturing attention. But how? The neuroscience of attention teaches us that there are two forms of human attention: endogenous, which comes from within, and exogenous,...
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Matt Johnson, PhD @neuroscienceof.bsky.social · 31/07/2026
Essentialism explains why brand heritage matters. A watch from a company founded in 1837 feels different from one made yesterday, even if the specs are identical.
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Matt Johnson, PhD @neuroscienceof.bsky.social · 30/07/2026
"Psychological essentialism is the belief that things have a deeper, invisible nature. Brands that tell origin stories tap into this."
neuroscienceof.com
Beyond Brand Storytelling: Using The Neuroscience Of Essentialism to Craft A Product's Soul — Neuroscience Of
Neuroscience teaches us that human perception isn't about physical features alone: Instead, we are sensitive to a product's essence - it's hidden soul. Marketers can utilize this in their brand storytelling,...
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Matt Johnson, PhD @neuroscienceof.bsky.social · 29/07/2026
The reason "handcrafted" and "small-batch" command premiums is psychological essentialism. We believe the maker's care transfers into the object itself.
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Matt Johnson, PhD @neuroscienceof.bsky.social · 28/07/2026
We believe objects have hidden essences. A guitar Hendrix played feels different from an identical one. That's psychological essentialism at work.
neuroscienceof.com
Beyond Brand Storytelling: Using The Neuroscience Of Essentialism to Craft A Product's Soul — Neuroscience Of
Neuroscience teaches us that human perception isn't about physical features alone: Instead, we are sensitive to a product's essence - it's hidden soul. Marketers can utilize this in their brand storytelling,...
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Matt Johnson, PhD @neuroscienceof.bsky.social · 27/07/2026
Origin stories work in branding for the same reason they work in mythology. We intuitively believe that where something comes from reveals what it truly is.
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Matt Johnson, PhD @neuroscienceof.bsky.social · 25/07/2026
Warm brands activate the same brain regions associated with processing close social relationships. That's the neuroscience behind why some brands feel like friends.
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Reposted by Matt Johnson, PhD
koenfucius @koenfucius.bsky.social · 13/07/2026
It’s hard enough to empathize with our future selves—let alone future *others* we’ll never meet, who only exist in our imagination. We must believe the future exists—like artists whose creations are meant for future people, writes @neuroscienceof.bsky.social: buff.ly/CRTdVXH
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Matt Johnson, PhD @neuroscienceof.bsky.social · 24/07/2026
Your brand's tone of voice, customer service, even its color palette all contribute to warmth perception. Every touchpoint is a warmth signal.
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Matt Johnson, PhD @neuroscienceof.bsky.social · 23/07/2026
"In social psychology, warmth judgments precede competence judgments. Consumers need to feel a brand cares before they trust what it can do."
neuroscienceof.com
The Neuroscience of Brand Warmth — Neuroscience Of
Brands can borrow from social neuroscience, and in particular, the brain's preference to two core personality traits: warmth and competence. The most beloved brands tend to be high on competence, and...
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Matt Johnson, PhD @neuroscienceof.bsky.social · 21/07/2026
Consumers evaluate brands the same way they evaluate people: on warmth and competence. But warmth comes first. A brand can be brilliant and still fail if it feels cold.
neuroscienceof.com
The Neuroscience of Brand Warmth — Neuroscience Of
Brands can borrow from social neuroscience, and in particular, the brain's preference to two core personality traits: warmth and competence. The most beloved brands tend to be high on competence, and...
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Matt Johnson, PhD @neuroscienceof.bsky.social · 20/07/2026
Think about the brands you love most. Chances are they feel warm. Approachable. Human. That's not an accident. Warmth is the gateway to trust, and trust is the gateway to loyalty.
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Matt Johnson, PhD @neuroscienceof.bsky.social · 17/07/2026
The line between legend and obscurity is vanishingly small. Some weekend reading on the psychology of narrative in sports, and in life neuroscienceof.substack.com/p/the-excruc...
neuroscienceof.substack.com
The Excruciating Power of Fine Margins
How our drive for narrative gives us meaning and supersedes everything else
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Matt Johnson, PhD @neuroscienceof.bsky.social · 16/07/2026
"Transactional loyalty exists only as long as the incentive does. Humanistic loyalty is rooted in identity and emotional resonance."
neuroscienceof.com
The Neuroscience of Humanistic Brand Loyalty — Neuroscience Of
Brand loyalty is mission-critical in marketing, enabling a deeper relationship with consumers and lower acquisition costs. Brands can go above and beyond transactional loyalty programs by tapping into...
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Matt Johnson, PhD @neuroscienceof.bsky.social · 14/07/2026
Two kinds of loyalty: transactional and humanistic. One rented through discounts. The other earned through emotional connection. Only one survives.
neuroscienceof.com
The Neuroscience of Humanistic Brand Loyalty — Neuroscience Of
Brand loyalty is mission-critical in marketing, enabling a deeper relationship with consumers and lower acquisition costs. Brands can go above and beyond transactional loyalty programs by tapping into...
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Matt Johnson, PhD @neuroscienceof.bsky.social · 12/07/2026
Your lineage is continuous with non-life. Think of your mother. Now her mother. Keep going back 3.9 billion years. At some point, there's no parent anymore. You're connected to abiotic matter. To the universe itself.
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Reposted by Matt Johnson, PhD
Matt Johnson, PhD @neuroscienceof.bsky.social · 09/07/2026
"Brand associations are the neural architecture of branding. Every touchpoint either strengthens or weakens the associative network in the consumer's mind."
neuroscienceof.com
The Neuroscience of Branding — Neuroscience Of
The Neuroscience of branding comes down to a question of location: the brand exists in the mind of the market, and in the brain of individual consumers. For specific brain regions, brands occupy regions...
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Matt Johnson, PhD @neuroscienceof.bsky.social · 11/07/2026
Consistency in branding works because it strengthens the same associative pathways over time. Repetition doesn't just create familiarity. It creates neural architecture.
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Matt Johnson, PhD @neuroscienceof.bsky.social · 10/07/2026
Every ad, every experience, every customer interaction adds or subtracts from the associative network. Brand building is really association management.
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Matt Johnson, PhD @neuroscienceof.bsky.social · 09/07/2026
"Brand associations are the neural architecture of branding. Every touchpoint either strengthens or weakens the associative network in the consumer's mind."
neuroscienceof.com
The Neuroscience of Branding — Neuroscience Of
The Neuroscience of branding comes down to a question of location: the brand exists in the mind of the market, and in the brain of individual consumers. For specific brain regions, brands occupy regions...
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Matt Johnson, PhD @neuroscienceof.bsky.social · 07/07/2026
Your brain stores brands as networks of associations, not logos or slogans. When you think "Nike," a web of concepts like athleticism, ambition, and competition lights up at once.
neuroscienceof.com
The Neuroscience of Branding — Neuroscience Of
The Neuroscience of branding comes down to a question of location: the brand exists in the mind of the market, and in the brain of individual consumers. For specific brain regions, brands occupy regions...
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