iiinova — where your digital self keeps evolving

Neil Saunders @neilretail.com · 10/12/2025

🇺🇸 Has Instacart been using dynamic pricing to charge different customers different prices for the same items from the same store? www.linkedin.com/posts/neilre...

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Neil Saunders @neilretail.com · 07/01/2025

Honored to be one of Rethink Retail's Top Retail Experts 2025. Congratulations to all fellow experts, many of whom are great friends and colleagues. And thank you to the Rethink Retail team for all their ongoing work. #TopRetailExperts #RethinkRetail #TRE2025

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Neil Saunders @neilretail.com · 25/12/2024

Wishing everyone a very Merry Christmas! 🎄🎁

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Neil Saunders @neilretail.com · 05/12/2024

At the New York Stock Exchange to join Bath & Body Works for the ringing of the opening bell. Kicking off a big upcoming retail event: Annual Candle Day! Doing ding! 🔔 🕯️

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Neil Saunders @neilretail.com · 29/11/2024

Anyone want to come and play shirt jenga with me? #BlackFriday #Kohls

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Neil Saunders @neilretail.com · 29/11/2024

Gifts they’ve been hoping for or towers of random tat? #BlackFriday #Kohls

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Neil Saunders @neilretail.com · 29/11/2024

Kohl’s looking nice for Black Friday… #BlackFriday #Kohls

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Neil Saunders @neilretail.com · 29/11/2024

Target adding to store friction (again) with random barriers blocking the entrance to the store! #BlackFriday #Target

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Neil Saunders @neilretail.com · 29/11/2024

Black Friday is very understated at Nordstrom. The only sign at the entrance is for the Nordy Club. But I’m here for the woodland decor! #BlackFriday #Nordstrom

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Neil Saunders @neilretail.com · 29/11/2024

Miniso joining in the Black Friday fun. The music playing in store has the lyrics “Miniso got what you want, come and have some fun” #BlackFriday #Miniso

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Neil Saunders @neilretail.com · 29/11/2024

40% off at Banana Republic. All very neat and orderly! #BlackFriday #BananaRepublic

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Neil Saunders @neilretail.com · 29/11/2024

Yankee Candle is packed - they need the sales, hence the generous buy 2 get 3 free offer! #BlackFriday #YankeeCandle

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Neil Saunders @neilretail.com · 29/11/2024

Petty busy in Uniqlo! And the store is always kept neat and tidy! #BlackFriday #Uniqlo

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Neil Saunders @neilretail.com · 29/11/2024

Black Friday money off at Nike… #BlackFriday #Nike

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Neil Saunders @neilretail.com · 29/11/2024

Very subdued Black Friday at J Crew. But assortments are looking much sharper these days… #BlackFriday #JCrew

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Neil Saunders @neilretail.com · 29/11/2024

Ann Taylor has a Black Friday Fashion Week, with 50% off. #BlackFriday #AnnTaylor

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Neil Saunders @neilretail.com · 29/11/2024

Forever 21 has 50% off the entire store. It’s almost empty - though it’s still early! #BlackFriday #Forever21

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Neil Saunders @neilretail.com · 29/11/2024

Lululemon is heaving - as it always is on Black Friday! They don’t often have discounts, so when they do folks make a beeline for them #BlackFriday #Lululemon

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Neil Saunders @neilretail.com · 29/11/2024

Sur La Table with some deals and free gift wrap! The cooking class area always looks exciting! #BlackFriday #SurLaTable

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Neil Saunders @neilretail.com · 29/11/2024

Anthropologie is an extra 30% off today. And their store looks wonderful (as usual) #BlackFriday #Anthropologie

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Neil Saunders @neilretail.com · 29/11/2024

Free popcorn! OK, Anthropologie has won Black Friday! #BlackFriday #Anthropologie

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Neil Saunders @neilretail.com · 29/11/2024

Quite a few people in Zara - their approach to Black Friday is very, very subtle! No signs screaming discounts here! #BlackFriday #Zara

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Neil Saunders @neilretail.com · 29/11/2024

An Adobe Me store, now owned by Victoria’s Secret. Not open yet, but has some $25 deals… #BlackFriday #AdoreMe

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Neil Saunders @neilretail.com · 29/11/2024

40% off at Urban Outfitters. Store fairly busy. Also looks good and interesting, as usual. That’s why they do well. #BlackFriday #UrbanOutfitters

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Neil Saunders @neilretail.com · 29/11/2024

Aeropostale has a Black Friyay sale. Lots of fleece and sweats piled high. Deep discounts. #BlackFriday #Aeropostale

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Neil Saunders @neilretail.com · 29/11/2024

Pretty empty in Famous Footwear - they have a big one, get one half price offer #BlackFriday #FamousFootwear

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Neil Saunders @neilretail.com · 29/11/2024

Long line outside PacSun. A lot of Gen Z consumers out early. The idea that they’re a purely digital generation is (and always has been) nonsense! #BlackFriday #PacSun

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Neil Saunders @neilretail.com · 29/11/2024

A few people in Free People - all the UO brands have opened nice and early! #BlackFriday #FreePeople

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Neil Saunders @neilretail.com · 29/11/2024

No crowds waiting to get into Apple. Staff having pre-opening briefing… #BlackFriday #Apple

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Neil Saunders @neilretail.com · 29/11/2024

No Black Friday signage at FP Movement - but the store is looking good! #BlackFriday #FPMovement

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Neil Saunders @neilretail.com · 29/11/2024

Money off everything at Gap. Some nice pieces, but it’s all too predictable… #BlackFriday #Gap

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Neil Saunders @neilretail.com · 29/11/2024

I mean, a discount of 50% is fairly standard for Gap … but there is a free mini tote offer! #BlackFriday #Gap

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Neil Saunders @neilretail.com · 29/11/2024

The Disney collaboration looks good! #BlackFriday #Macys

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Neil Saunders @neilretail.com · 29/11/2024

Nice bit of velvet for the kids on discount! Shame they don’t have a plum colored one - would be perfect for parents who want to dress their kids as Willy Wonka (Gene Wilder version)! #BlackFriday #Macys

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Neil Saunders @neilretail.com · 29/11/2024

60% off some toys is good. Looks like some kids have already run amok in the department! #BlackFriday #Macys

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Neil Saunders @neilretail.com · 29/11/2024

I’m starting to wonder if this is a deliberate Black Friday merchandising technique! #BlackFriday #Macys

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Neil Saunders @neilretail.com · 29/11/2024

Who is paying the original price of $250 for a polyester throw? Seriously! #BlackFriday #Macys

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Neil Saunders @neilretail.com · 29/11/2024

Lots of deals on key gifting and holiday / winter categories #BlackFriday #Macys

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Neil Saunders @neilretail.com · 29/11/2024

The apparel graveyard is very crowded… #BlackFriday #Macys

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Neil Saunders @neilretail.com · 29/11/2024

Oh dear me! Fixtures should look like this at the end of the day, not the start! #BlackFriday #Macys

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Neil Saunders @neilretail.com · 29/11/2024

On 34th is looking better! Some nice discounts! #BlackFriday #Macys

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Neil Saunders @neilretail.com · 29/11/2024

We start our adventure with a Black Friday jumble of clothes! #BlackFriday #Macys

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Neil Saunders @neilretail.com · 29/11/2024

Good morning! It’s super early! #BlackFriday

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Neil Saunders @neilretail.com · 26/11/2024

Want to know why Kohl's is faring so badly? Just walk into a store and see for yourself. Customers are also walking in, and many are walking right back out again. If you don't take care of the retail basics, don't expect growth. The below from this past Sunday...

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