iiinova — where your digital self keeps evolving

National Energy Action Cymru @nea-cymru.bsky.social · 04/10/2026

Our ‘Tackling the cold’ course teaches frontline workers about the impacts of the cold on health and identify sources of assistance and advice to help householders prepare for cold weather: www.nea.org.uk/training-and...

000

National Energy Action Cymru @nea-cymru.bsky.social · 02/10/2026

Our ‘Energy Awareness’ course is a City & Guilds approved Level 3 qualification. It explores a breadth of topics related to the energy sector, including energy-saving methods.

A photo of a thermostatic radiator value.

Over the picture is a heading that says, 'Energy Awareness.'

Below a descripton of the course says, 'Our Level 3 qualification will
provide the knowledge and skills required to deliver practical and impactful advice to clients.'

100

National Energy Action Cymru @nea-cymru.bsky.social · 02/10/2026

Build the capability of your team to deliver impact and warmer homes. Be ready for the Warm Homes Plan by doing our Level 4: Decarbonising Homes – Technologies, Impacts and Solutions qualification.

100

National Energy Action Cymru @nea-cymru.bsky.social · 30/09/2026

‘Not only are prices higher here than in other parts of Great Britain, but fuel poor households are often in some of the least efficient homes.’ Head of Wales Ben Saltmarsh speaks to BBC Radio Wales about how tomorrow’s energy price cap rise will affect fuel poor households in Wales.

001

National Energy Action Cymru @nea-cymru.bsky.social · 29/09/2026

An increase in Ofgem’s energy price cap will add an extra £60 to the average household energy bill. For families who are already budgeting every penny, this increase could be devastating.

100

National Energy Action Cymru @nea-cymru.bsky.social · 23/09/2026

Our Training and Education programmes are accessible and inclusive to learners’ needs. We are continually looking to adapt our resources. Our Education team recently developed this BSL video for young people to support our education provision.

100

National Energy Action Cymru @nea-cymru.bsky.social · 22/09/2026

Teachers spend so much quality time with their students that they can be the first to spot an issue at home.

100

National Energy Action Cymru @nea-cymru.bsky.social · 21/09/2026

Utility Week’s Consumer Vulnerability & Debt Conference 2026 is taking place next week, don’t miss your opportunity to attend! Book now using code NEA15 to save 15%: bit.ly/4fs4aOz #VulnerabilityAndDebt

Banner for the Consumer Vulnerability & Debt Conference, 30 September 2026 in Birmingham, showing outstretched hands with floating user icons to suggest consumer support, branded as an A Utility Week event and supported by National Energy Action (NEA).

000

National Energy Action Cymru @nea-cymru.bsky.social · 20/09/2026

Gas Safe registered engineers carry an ID card. This could be a physical card or a digital card. If an engineer does not show you their Gas Safe ID card when they arrive at your property, don’t be afraid to ask to see it. Find out more at bit.ly/GasSafeIDCard #GSW26

000

National Energy Action Cymru @nea-cymru.bsky.social · 19/09/2026

In the wrong hands gas work can cause gas leaks, fires, explosions or carbon monoxide poisoning. If there’s a problem with your gas appliance, don’t try to fix it yourself. Always use a qualified Gas Safe registered engineer. Find out more at bit.ly/DoNotDIYGas #GSW26

000

National Energy Action Cymru @nea-cymru.bsky.social · 18/09/2026

In a gas emergency, it’s important to act quickly. Stop using gas appliances, turn off the gas at the meter, open windows, go outside, and call the National Gas Emergency Service on 0800 111 999. Get medical help if you feel unwell. Find out more at bit.ly/EmergencyGas #GSW26

000

National Energy Action Cymru @nea-cymru.bsky.social · 17/09/2026

Anyone carrying out gas work for you must be Gas Safe registered. If they’re not, they’re working illegally. Cutting corners to save money is not worth it; it can put lives at risk and could cost more to fix. Check your engineer is Gas Safe at gassaferegister.co.uk #GSW26

000

National Energy Action Cymru @nea-cymru.bsky.social · 16/09/2026

Landlords have legal duties to help keep their tenants gas safe, including arranging a gas safety check. Tenants should always ask to see the engineer's Gas Safe ID when they arrive at their home. Find out more at bit.ly/GSRLandlords #GSW26

000

National Energy Action Cymru @nea-cymru.bsky.social · 16/09/2026

We were in the Senedd today at Y Farchnad highlighting rising energy costs, record energy debt and what action is required to help tackle #FuelPoverty across Wales. Diolch o galon to all the Senedd members and staff who stopped for a discussion.

011

National Energy Action Cymru @nea-cymru.bsky.social · 15/09/2026

When were your gas appliances last checked? All gas appliances such as boilers, cookers and fires should be checked every year by a qualified Gas Safe registered engineer to help make sure they’re working safely. Find more gas safety advice at gassafetyweek.co.uk #GSW26

Reminder to have gas appliances checked annually by a Gas Safe registered engineer to protect your home and family; shows a parent and child relaxing by a lit gas fireplace with Gas Safety Week and Gas Safe Register logos.

000

National Energy Action Cymru @nea-cymru.bsky.social · 15/09/2026

Carbon monoxide (CO) is called the silent killer because you can’t see, smell or taste it. Help protect your household by fitting audible CO alarms marked, BS EN 50291, which will alert you if CO is detected. Find more CO safety advice at bit.ly/COSafetyGSR #GSW26

Carbon monoxide (CO) is odorless, tasteless and colourless; install and regularly test a CO alarm — a white carbon monoxide alarm is pictured alongside Gas Safety Week and Gas Safe Register logos.

000

National Energy Action Cymru @nea-cymru.bsky.social · 11/09/2026

Build the capability of your team to deliver impact and warmer homes. Be ready for the Warm Homes Plan by doing our Level 4: Decarbonising Homes – Technologies, Impacts and Solutions qualification.

100

National Energy Action Cymru @nea-cymru.bsky.social · 10/09/2026

Having accurate bills often depends on submitting a meter reading. We have advice leaflets available to help you read various types of electric and gas meters. Find out more here: www.nea.org.uk/get-help/res...

000

National Energy Action Cymru @nea-cymru.bsky.social · 10/09/2026

Our Understanding Fuel Poverty and Health course is designed to help frontline professionals working with vulnerable and low-income groups recognise signs of fuel poverty and effectively direct individuals to relevant support services so they can live in warmer and healthier homes.

A photo of a female doctor pressing a steoscope to a woman's chest.

The header says, 'Understanding
fuel poverty and health.'

A description of the course says, 'The impacts of fuel poverty on health can be severe – this course is designed for anyone wanting to learn more about fuel poverty and its links with physical and mental wellbeing.'

100

National Energy Action Cymru @nea-cymru.bsky.social · 10/09/2026

Our ‘Vulnerable Situations in the Domestic Energy Market’ course explains how vulnerability is defined by key industry players and the types of support that are available to vulnerable customers: www.nea.org.uk/training-and...

A photo of an older woman looking at her energy bill.

A header says, 'Vulnerable Situations
in the Domestic Energy Market.'

A description of the course says, 'The course will look at how energy suppliers, distribution network operators, gas distribution network companies and Ofgem define vulnerability. It will consider the support on offer for the clients
you support.'

000

National Energy Action Cymru @nea-cymru.bsky.social · 10/09/2026

Our recent 'A Warm Homes, A Fair Chance' report highlighted teachers and educators as the fourth emergency service. Teachers know that if their pupils live in cold, damp homes, it can impact their ability to do homework and attend school due to illness.

110

National Energy Action Cymru @nea-cymru.bsky.social · 09/09/2026

With the launch of the Warm Homes Plan, organisations across the sector will play a vital role in delivering large‑scale home energy improvements and supporting households through the transition to net zero.

100

National Energy Action Cymru @nea-cymru.bsky.social · 08/09/2026

Our Home Retrofit Consultant Gavin explains the larger, structural measures including insulation and new home heating systems that help make your home warmer.

000

National Energy Action Cymru @nea-cymru.bsky.social · 08/09/2026

Utility Week’s Consumer #VulnerabilityAndDebt Conference returns on 30 September, bringing together industry leaders for thought-provoking discussions, action-led collaboration and valuable networking focused on protecting and supporting customers who need it most. bit.ly/4fs4aOz

000

National Energy Action Cymru @nea-cymru.bsky.social · 08/09/2026

Our ‘Paying for Fuel’ course will teach frontline workers how we are charged for gas and electricity and how we can help vulnerable households save money. Learners will compare different types of tariffs, consider different payment options and the process of switching provider.

A photo of household bills, pennies and a lightbulb.

The header on the picture says, 'Paying for Fuel.'

A description of the course says, 'The course will look at how we are charged for gas and electricity, and how electrical appliances costs are calculated and help you explain it to householders.'

100

National Energy Action Cymru @nea-cymru.bsky.social · 07/09/2026

Our ‘Changing Energy Related Behaviour’ course is designed for frontline staff working across various organisations. It supports those who provide energy-related advice directly to householders for their clients to make direct changes as a result: www.nea.org.uk/training-and...

A photo of a woman looking concerned.

The header says, 'Changing energy related behaviour.'

The description below says, 'This course helps frontline workers with simple practical things they can do to encourage people to act on the energy-related advice they receive.'

000

National Energy Action Cymru @nea-cymru.bsky.social · 30/08/2026

Our ‘Living with the Energy Crisis: Providing advice to vulnerable clients’ course explores the current landscape of fuel poverty in England and Wales. It examines its causes, impacts, and the groups most affected by recent changes.

A photo shows an Adviser from National Energy Action speaking to a mother and her young daughter.

A header says, 'Living with the Energy Crisis: Providing Advice to Vulnerable Clients.'

Below there is a description of the course that says, 'Fuel poverty is a reality facing many GB households and this course will help advisers in providing the best support to their vulnerable clients.'

100

National Energy Action Cymru @nea-cymru.bsky.social · 29/08/2026

Our ‘Carbon monoxide awareness in fuel poor homes’ course will explore the links between ill health and fuel poverty. Frontline workers will learn to support vulnerable households and potentially save lives: www.nea.org.uk/training-and...

A photo of a carbon monoxide monitor.

A header says, 'Carbon Monoxide Awareness in Fuel Poor Homes.'

The description of the course says, 'This course equips learners with the ability to recognise the carbon monoxide risks that are associated with fuel poor homes, and how to minimise the danger through a range of safety measures.'

000

National Energy Action Cymru @nea-cymru.bsky.social · 27/08/2026

Already completed our level three Energy Awareness course and you’re ready to build on this and take the next step? We’re pleased to offer fully funded modules towards our Level 4: Decarbonising Homes – Technologies, Impacts and Solutions qualification.

100

National Energy Action Cymru @nea-cymru.bsky.social · 27/08/2026

Poor health as a result of fuel poverty costs the NHS £1.4 billion per year, according to the Institute of Health Equity. And the human cost of fuel poverty is devastating. This is a cost that no family should have to pay.

100

National Energy Action Cymru @nea-cymru.bsky.social · 24/08/2026

Asthma is made worse by damp and condensation, find out about preventing damp in the home.

000

National Energy Action Cymru @nea-cymru.bsky.social · 24/08/2026

Fuel poverty is not just a winter issue. The hidden cost of keeping cool is not discussed as often. In summer, it becomes less visible, not less severe.

100

National Energy Action Cymru @nea-cymru.bsky.social · 24/08/2026

Our ‘Independent Living’ course will help a range of people who are at risk of fuel poverty, including students, care leavers, former members of the armed forces and refugees or asylum seekers. This practical course is designed to help individuals confidently navigate the world of home energy.

A photo of a young student wearing headphones at home. She is looking at a laptop and making notes.

The heading says, 'Independent Living' and a description of the course says, 'This e-learning course is a practical and supportive guide designed to help you navigate moving into your own home with confidence.'

120

National Energy Action Cymru @nea-cymru.bsky.social · 24/08/2026

Following a rise in Energy Scams, we're delivering a spotlight session to provide practical support for frontline workers. We will provide advisers with the knowledge, awareness and practical tools needed to identify, prevent and respond to energy-related scams.

100

National Energy Action Cymru @nea-cymru.bsky.social · 23/08/2026

Six million UK children are fuel poor. Our 'End Child Fuel Poverty' campaign has involved embedding practical action into everyday services, designing new approaches that have children and families at their heart, and building a movement across sectors.

100

National Energy Action Cymru @nea-cymru.bsky.social · 22/08/2026

Our level 2 ‘Fuel Debt Advice in the Community’ course covers the causes of fuel debt, all issues householders may face with meters, fuel statements, payment and tariff options.

Photo shows a young couple looking at a fuel bill looking concerned.

A header says, 'Fuel Debt Advice in the Community.'

Below a description of the course says, 'This course covers the causes of fuel
debt, meter issues, fuel statements, payment and tariff options. It also considers the complaints procedures and support available for low-income and vulnerable households.'

100

National Energy Action Cymru @nea-cymru.bsky.social · 21/08/2026

For fuel poor households, every penny counts. Every day, people are forced to make difficult decisions to try and cut costs. Some of our clients ration their essentials- buying less food, not using essential appliances or limiting showers to once a week.

100

National Energy Action Cymru @nea-cymru.bsky.social · 21/08/2026

100

National Energy Action Cymru @nea-cymru.bsky.social · 20/08/2026

People receiving means-tested benefits must be named on their energy bill by 23 August to receive the £150 Warm Home Discount this winter. If you think you should be eligible, contact your energy supplier before the deadline.

A photo of a worried man overlaid with the words, "WHO IS ELIGIBLE?" with text explaining that households in England and Wales receiving Housing Benefit, income‑related Employment and Support Allowance, Pension Credit or Universal Credit are eligible.

Two people reviewing an electricity bill, illustrating a government notice urging eligible households to confirm they are named on their electricity bill to automatically qualify for support before Sunday 23 August.

001

National Energy Action Cymru @nea-cymru.bsky.social · 20/08/2026

No amount of budgeting can make these numbers add up. Incomes aren’t keeping up with the rising cost of bills, and it’s families who are paying the price. Donate today to support those who need it most. 👉 www.nea.org.uk/donate/

000

National Energy Action Cymru @nea-cymru.bsky.social · 19/08/2026

Our ‘Decarbonising Homes: Technologies, Impacts and Solutions’ course is a level 2 qualification. It will help learners find out more about biomass, heat pumps, solar thermal hot water and solar PV and which might be appropriate for customers that you support: www.nea.org.uk/training-and...

A photo of a handful of biomass pellets.

A header says, 'Introduction to Domestic Renewable Low Carbon Technologies.'

Below a description of the course says, 'This course provides an introduction to renewable technologies including biomass, heat pumps, solar thermal hot water and solar PV.'

000

National Energy Action Cymru @nea-cymru.bsky.social · 19/08/2026

100

National Energy Action Cymru @nea-cymru.bsky.social · 19/08/2026

If you're unable to access any grants for retrofit measures, there are many low-cost ways of making your home warmer. Some of these can be free too. Aisling explains how about ways to keep your home warmer for less.

000

National Energy Action Cymru @nea-cymru.bsky.social · 18/08/2026

Join us at our Wales Fuel Poverty Conference on Thursday 8 October. We'll have sessions on the future of retrofit, advice-focused workshops and working with the new Welsh government. See our programme and register today: www.nea.org.uk/what-we-do/e...

000

National Energy Action Cymru @nea-cymru.bsky.social · 18/08/2026

Understanding your heating controls, like timers is essential to ensure that you aren’t wasting energy and money.

000

National Energy Action Cymru @nea-cymru.bsky.social · 17/08/2026

Save the date 📅 Our next #FuelPovertyAwarenessDay will take place on Wednesday 18 November. We need all of our stakeholders and partners to help amplify the issue of households living in cold and unhealthy homes.

100

National Energy Action Cymru @nea-cymru.bsky.social · 17/08/2026

100

National Energy Action Cymru @nea-cymru.bsky.social · 16/08/2026

000

National Energy Action Cymru @nea-cymru.bsky.social · 16/08/2026

Exposure to black mould can cause or worsen health conditions, with a particular risk to the respiratory system. Our Home Retrofit Consultant Daniel explains how to treat it and how to avoid it building up in the long term.

000

National Energy Action Cymru @nea-cymru.bsky.social · 15/08/2026

Our ‘Decarbonising Homes: Technologies, Impacts and Solutions’ course is an approved NCFE level 4 qualification.

A photo of an external heat pump.

Over the photo is a heading that says, 'Decarbonising Homes: Technologies, Impacts and Solutions.'

Underneath is a short description of the course, which says 'This qualification provides a practical understanding of a range of low carbon and renewable technologies, their impacts, and how they can help people living in fuel poverty.'

100