doc.e.foundation
How to Backup and Restore your /e/OS phone
This documentation intends to help /e/OS users, backup and restore their device A difference in the encryption system between Android 9 and subsequent android versions prevents this device from being upgraded to Android 10+ without a factory reset. Tip: This guide is assuming that you don’t synchronize your phone, for example by using a Murena Workspace account. If you do use such an account, please first check what data is available on the server. You don’t need to back up the data already available on the Murena Workspace. After adding your Murena Workspace account on the phone with freshly installed /e/OS OS, the data should automatically appear on the phone. Requirements /e/OS phone Computer (Linux, Windows, macOS) USB cable Some time : 2-3 hours, if you want to re-install /e/OS OS Step 1: Back up your data Task 1: Back up files (Photos, videos and documents) You need to transfer your files from the phone to a computer.