iiinova — where your digital self keeps evolving

Pedro Monteiro @monteiroresearch.bsky.social · 16/07/2025

AOM PDW Queer Eye for Academics: Skills for Navigating Academic Life 📍 Design Museum Denmark (closest metro Markorkirken) 🗓 Friday, July 25 🕓 16:00 – 17:30 Everyone is welcome regardless of gender identity, sexual orientation, or background. No registration required More info: cdmcd.co/mR69p7

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Reposted by Pedro Monteiro

jonathanjlevin.bsky.social @jonathanjlevin.bsky.social · 30/04/2025

“While bureaucracy has evolved into a pejorative term used to describe complicated and pointless administrative procedures, bureaucracy is, at its core, an administrative system and way of organizing.” @bethkowitt.bsky.social www.bloomberg.com/opinion/arti...

bloomberg.com

What If Bureaucracy Is… Good?

Jamie Dimon, Elon Musk and the rest of the efficiency hive are missing the power of structure and processes.

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Reposted by Pedro Monteiro

The Ethnography Atelier @ethnoat.bsky.social · 06/12/2024

Hi! We want to introduce ourselves. We are an independently run group organizing #seminars, #workshops, and #podcasts focused on #ethnography and #qualitative research 👋 Website: ethnographyatelier.org LinkedIn: linkedin.com/company/the-...

media.tenor.com

a cartoon character from bob 's burgers is making a surprised face and saying yay !

ALT: a cartoon character from bob 's burgers is making a surprised face and saying yay !

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Reposted by Pedro Monteiro

Bob Sutton @bobsutton.net · 29/11/2024

Our new Harvard Business Review piece digs into big improvements in customer service at the California DMV New boss Steve Gordon visited all 180 field offices (50,000 miles on his car!), which "fueled" employee trust, and lessons on problems and solutions #frictionproject hbr.org/2024/11/mana...

hbr.org

Management By Driving Around

In 2019, California Governor Newsom hired veteran technology executive Steve Gordon to transform the troubled DMV: to increase online services, improve service at field offices, and bolster employee m...

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Reposted by Pedro Monteiro

Lamar Pierce @lamarpierce.bsky.social · 02/12/2024

This 1952 AJS Donald Roy paper was what first excited me about ethnography. I assign it to PhD students w/classic org econ theory. I've always wanted to ask Bob Gibbons, Baker, Holmstrom, Milgrom, Roberts, ect. if they had read this. Ethnography is a wellspring of theory & policy. #orgsky #econsky

jstor.org

Quota Restriction and Goldbricking in a Machine Shop on JSTOR

Donald Roy, Quota Restriction and Goldbricking in a Machine Shop, American Journal of Sociology, Vol. 57, No. 5, The Sociological Study of Work (Mar., 1952), pp. 427-442

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Reposted by Pedro Monteiro

Bob Sutton @bobsutton.net · 20/11/2024

Compelling analysis of why bad organizational structure Boeing led to flawed aircraft. e.g.,"[T]echnical assessments during the design of the 737 Max series were 'incremental and fragmented' instead of being performed 'holistically at the aircraft level.'" sloanreview.mit.edu/article/how-...

sloanreview.mit.edu

How Not to Organize In-House Experts: Lessons From Boeing

An aviation industry field study points to four ways companies can organize their in-house experts more effectively.

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