iiinova — where your digital self keeps evolving

Michael Baskin @michaelbaskin.bsky.social · 13/06/2025

Outdoor showers only? Unlabeled coffee that is too hot may have lawsuit precedent but…

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Michael Baskin @michaelbaskin.bsky.social · 11/06/2025

Is #USPS making #DOGE jokes? Cause if so, they bite.

United States Postal Service stamp of dogbite awareness over a postcard stamp

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Michael Baskin @michaelbaskin.bsky.social · 13/04/2025

When a graph really doesn’t make the point

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Michael Baskin @michaelbaskin.bsky.social · 05/04/2025

But stay on corporate devices with subscriptions to other corporates? The times they are a changing. (Gentle snark, glad to see a student artist expressing themselves)

Lasted sign that reads “ditch corporate media, read independent media” but is on an iPhone cut out

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Michael Baskin @michaelbaskin.bsky.social · 26/03/2025

The office fridge…or sometimes you want to know and sometimes you don’t. The internet loves cats…and curiosity in this situation may be death knell

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Michael Baskin @michaelbaskin.bsky.social · 20/03/2025

Change came for Charlie, and it’s so good. Thanks @mbta.com

Sign on Boston’s T reading “changes are coming to the ways you can pay” announcing their fare project

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Michael Baskin @michaelbaskin.bsky.social · 21/02/2025

Push me down. Words for public trash cans, not public servants. Lift us up.

picture of a trash can pedal reads 'push me down'

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Michael Baskin @michaelbaskin.bsky.social · 04/02/2025

Public servants do amazing work in government every day to make things better for those we serve. Today we lift up and celebrate those Bright Spots so we can scale and expand.

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Michael Baskin @michaelbaskin.bsky.social · 21/01/2025

www.doge.gov And what does this do for trust in government (and knowing what is real and what isn't)?

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Michael Baskin @michaelbaskin.bsky.social · 21/01/2025

Candidates need to be able to trust the website they apply on works, is safe, and is the official us gov site. USAjobs can get better ... and so many good UX and CX folks have spent so much quality time building the legitimacy of gov for this... points for speed, and we can do better. www.doge.gov

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Michael Baskin @michaelbaskin.bsky.social · 21/01/2025

So many folks have spent so long working to build trust in government through intentional, user tested government websites. And then....Woof. h/t to hardworking colleagues in the #PlainLanguage #UX #CX communities of practice.

screenshot of US Dept of Government Efficiency website.

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Michael Baskin @michaelbaskin.bsky.social · 21/01/2025

Reusing old office supplies is great …but apparently “insert this end in typewriter” is a sign these may have reached the end of their sticky life

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Michael Baskin @michaelbaskin.bsky.social · 21/01/2025

A good sign for transportation policy? @buttigiegdem.bsky.social ‘a final message? Mild understatement with solid directions

Highway sign reading “DC EVENT TODAY USE METRO”

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Michael Baskin @michaelbaskin.bsky.social · 16/01/2025

To improve 911 emergency response times, shift human behavior around non-emergency response calls. Wondering about impact of years of “see something, say something” …this one will be a tricky balance. Kudos to #WashingtonDC for trying.

Sign reading “someone has parked outside my home. Don’t let non-emergencies compete with real ones. Call 911 for emergencies. Call 311 to report non emergencies”

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Michael Baskin @michaelbaskin.bsky.social · 06/01/2025

Ever play scheduling ping pong? It has real costs. A classic (and comic) sociology piece from my mentor Chris Winship on the impacts of scheduling across time and place. Proximity matters. (makes scheduling more fun and guides conference design!) cwinship.scholars.harvard.edu/publications...

New Yorker cartoon showing a male executive on the phone scheduling with the caption “no, Thursday’s out. how about never - does never work for you?”

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Michael Baskin @michaelbaskin.bsky.social · 18/12/2024

A) Leadership matters. B) Open data rocks! This reporting brought to you by The choices around police pursuits are loaded and fascinating. "Nationwide, at least 2,107 people were killed in car crashes stemming from police pursuits between 2018 and 2022" www.bloomberg.com/news/article...

Graph showing NYPD Car Chases increasing significantly after Eric Adams becomes mayor. From 109 in 2021 to 1,592 in 2023.

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Michael Baskin @michaelbaskin.bsky.social · 12/12/2024

In person work is great for collaborations …and it’s powerful to be in spaces that surround us in our mission.

“We support our colleagues across Montgomery County government to more deeply understand challenges and change how government serves people” written mission statement annotated in a team’s sticky notes bringing that mission to life.

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Michael Baskin @michaelbaskin.bsky.social · 11/12/2024

I say tomato, you say tomato, they say…?

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Michael Baskin @michaelbaskin.bsky.social · 25/11/2024

When the sun shines, soak it in and reflect it back. Up at Cabot Plains Farm by the AM Foster Covered Bridge

AM Foster Covered Bridge reflected in the pond at Cabot Plains Farm

View of the pond reflecting afternoon sun blue looking out at the Green Mountains Hunger Range from Cabot Plains Farm

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