iiinova — where your digital self keeps evolving

Matthew Cain @mcaino.bsky.social · 31/05/2025

Just finished another recommendation from @mrbsemporium.bsky.social. Cleverly constructed, rich characters and a big ending

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Matthew Cain @mcaino.bsky.social · 27/04/2025

A low % of calls answered will typically inflate the total call volume, as the same person tries a second or third time to get their call connected

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Matthew Cain @mcaino.bsky.social · 07/04/2025

Is this causation or correlation?

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Matthew Cain @mcaino.bsky.social · 01/04/2025

There are good reasons to spell out acronyms

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Matthew Cain @mcaino.bsky.social · 23/03/2025

It’s a really helpful list. FWIW I think it’s valuable to distinguish between different types of service. The user needs to pay the Dartford Crossing vs finding a school place vs getting temporary accommodation aren’t well suited to one-size-fits-all

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Matthew Cain @mcaino.bsky.social · 08/03/2025

As a young kid listening to cricket on the radio it amazed me that London had the space for two cricket grounds. Now, seeing the price of properties in London it ….

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Matthew Cain @mcaino.bsky.social · 07/02/2025

Amazon is famously frugal as a Leadership Principle but today I discovered two things we didn’t get at the MOJ. Not only do you get a towel in the shower, there’s also a nozzle on the hairdryer

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Matthew Cain @mcaino.bsky.social · 05/02/2025

Enjoying this new feature from Gmail. It’d be churlish to wonder how long it’s been since the previous update

Gmail extracts order tracking information from emails to provide a status summary

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Matthew Cain @mcaino.bsky.social · 30/01/2025

The (coincidental) intersection of reading Prophet Song, visiting Derry and seeing the exhibition @nationalportraitgallery of people affected by the Troubles made for a moving 24 hours

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Matthew Cain @mcaino.bsky.social · 30/01/2025

I can see why they would be tempting targets for hackers

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Matthew Cain @mcaino.bsky.social · 30/01/2025

Reading Platformland prompted me to wonder whether driving licences were still the most effective way of ensuring basic driving standards compared to, say, the sort of in car device that tracks actual performance

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Matthew Cain @mcaino.bsky.social · 29/01/2025

I’ve reached that stage of not being at work where I’m trying to engineer banter with a scammer

A well known scam where your ‘child’ needs money

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Matthew Cain @mcaino.bsky.social · 28/01/2025

Spotify has correctly judged I’d bring Mendelssohn’s Octet on a desert island open.spotify.com/site/playlis...

open.spotify.com

Playlist in a Bottle by Spotify

The only playlist you can't hear for a year.

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Matthew Cain @mcaino.bsky.social · 28/01/2025

I don’t think the farmer’s wife was pursuing the blind mice to turn them over to the local animal sanctuary in the English version either, tbf

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Matthew Cain @mcaino.bsky.social · 28/01/2025

Moving experience to visit Notre Dame cathedral. If St Paul’s had been destroyed in 2019, would the bat survey have been completed? Or would the construction tender been awarded yet?

Joan of Arc in the foreground with the north window in the background

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Matthew Cain @mcaino.bsky.social · 22/01/2025

That’s a really smart way to put it

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Matthew Cain @mcaino.bsky.social · 20/01/2025

I’d be fascinated in anything you can share about case management in particular

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Matthew Cain @mcaino.bsky.social · 17/01/2025

Thanks to @mrbsemporium.bsky.social I got to read this stunning book this week. Memorable experience

Between Dog and Wolf by Kristina Gorcheva-Newberry

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Matthew Cain @mcaino.bsky.social · 09/01/2025

I’m also confused about how some Tupperware enables poor kids in Venezuela to become top orchestral performers

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Matthew Cain @mcaino.bsky.social · 06/01/2025

I asked to help with registration because I thought it would be a great way to connect with lots of people (whilst keeping the line moving of course)

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Matthew Cain @mcaino.bsky.social · 06/01/2025

Am sharing what I read on holiday in case it helps anyone prioritise their reading. In order of usefulness and beauty, they were: 1. Intermezzo by Sally Rooney 2. A history of the world in 47 borders by John Elledge 3. Supremacy by Palmy Olson 4. Expectation by Anna Hope

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Matthew Cain @mcaino.bsky.social · 01/01/2025

Got to see this last night. It’s spectacular but found I needed to check myself when it didn’t look as dramatic as the classic Insta shots

Two pictures of the northern lights in Finland

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Matthew Cain @mcaino.bsky.social · 25/12/2024

I had a moment earlier this week where I thought: my younger self would’ve been delighted to be doing this. That I was on my own. half cut in a Soho pub reading a book whilst waiting for my daughter to finish a dance class, meant it was important not to get lost in the details of the moment!

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Matthew Cain @mcaino.bsky.social · 22/12/2024

Thanks - that’s really helpful to see.

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Matthew Cain @mcaino.bsky.social · 22/12/2024

Indeed. Which surely you’re aware of at the point of writing them in a public display book, no? Feels like sometimes companies interpret GDPR paternalistically unless I’ve misunderstood

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Matthew Cain @mcaino.bsky.social · 22/12/2024

How would writing your own details, which surely constitutes consent, breach GDPR?

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Matthew Cain @mcaino.bsky.social · 14/12/2024

It could - clearly. Or it’s similarly possible ex local gov folk will be lost for 12 months and either assimilate or leave, much as happens to people from business and other industries

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Matthew Cain @mcaino.bsky.social · 14/12/2024

Not sure. Whilst the concept is great in my narrow experience the institutions are significantly different and need different approaches to succeed

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Matthew Cain @mcaino.bsky.social · 08/12/2024

Cool. I think it’s super hard to actually be outcome-driven because all the governance, funding and accountability is geared to outputs

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Matthew Cain @mcaino.bsky.social · 08/12/2024

Are you thinking: build teams, not projects and incentivise outcomes over delivery

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Matthew Cain @mcaino.bsky.social · 08/12/2024

I assume you’d have got long odds in August on Bashar Al-Assad and Dan Ashworth going on the same weekend

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Matthew Cain @mcaino.bsky.social · 29/11/2024

This is an extraordinary translation (I assume) of a tense, tragic thriller. Thanks for sponsoring @mrbsemporium.bsky.social

Picture of Wolf Moon, a book by Julio Llamazares

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Matthew Cain @mcaino.bsky.social · 28/11/2024

Yes …. But accountability just of the use of algorithms* without consideration of accuracy, cost, sustainability etc will distort debate * which, I acknowledge, isn’t what you suggested)

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Matthew Cain @mcaino.bsky.social · 28/11/2024

Can’t be true: all my former colleagues are young

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Matthew Cain @mcaino.bsky.social · 28/11/2024

My experience in Hackney was that the nature of the public discourse created by transparency is likely to disincentivise reporting for a period

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Matthew Cain @mcaino.bsky.social · 28/11/2024

The ATRS guidance requires registering tools that have a significant influence on decision making or directly interact with the public

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Matthew Cain @mcaino.bsky.social · 22/11/2024

Night in black tie with the best ever leaving gift

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Matthew Cain @mcaino.bsky.social · 22/11/2024

In five paragraphs about confusing accountability in local government there’s not one mention of voters or democracy

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Matthew Cain @mcaino.bsky.social · 22/11/2024

As with an eye test, I struggle past the second line

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Matthew Cain @mcaino.bsky.social · 21/11/2024

Do academics have a concept of bureaucratic debt? Similar to tech debt it would describe how a new rule might be well designed and well intentioned but when bolted on to a sprawling rules base slows the operating system and occasionally leads to crashes

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Matthew Cain @mcaino.bsky.social · 19/11/2024

I know and it meant I never got a chance to thank you for also introducing me to Brenda Zimmerman’s work.

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Matthew Cain @mcaino.bsky.social · 16/11/2024

Iconic branding from Hackney. And fair play to my former colleagues! I can only imagine the challenge posed by someone _actually_ trying to gift a goat

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Matthew Cain @mcaino.bsky.social · 16/11/2024

Which sport is killing itself more quickly: England cricket or rugby?

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Matthew Cain @mcaino.bsky.social · 02/11/2024

Had a play with Suno AI today to test its music generating capabilities. Save yourself the £8 for the week

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Matthew Cain @mcaino.bsky.social · 19/10/2024

We had some feedback the deli-counter style “please go to cashier 27” announcements weren’t good for Neuro-diverse residents

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Matthew Cain @mcaino.bsky.social · 19/10/2024

We had them in the Hackney Service Centre for appointments. It was expensive and we had no evidence they had a positive impact (and the resident experience was a bit depersonalised)

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