Reposted by @matthewosborne.bsky.social
Excited that our results are now out in "Sending Out an SMS: Automatic Enrollment Experiments for Overdraft Alerts," published in the Journal of Finance doi.org/10.1111/jofi... (thanks coauthors Darragh Kelly, Jeroen Nieboer, @matthewosborne.bsky.social, Jonathan Shaw)
doi.org
Sending Out an SMS: Automatic Enrollment Experiments for Overdraft Alerts
At-scale field experiments at major U.K. banks show that automatic enrollment into “just-in-time” text alerts reduces unarranged overdraft and unpaid item charges 17% to 19% and arranged overdraft ch....