Reposted by Luke Raikes
Really interesting - especially with the coming consultation on employment status
Self-employment looks a bad model, whether you care about workers rights, quality of service, or both!
Treating workers poorly means poor customer service
www.citizensadvice.org.uk/policy/publi...
citizensadvice.org.uk
Deliver at all costs: How insecure pay and conditions for delivery drivers are failing parcel consumers
Research from Citizens Advice looking at how poor pay and conditions in the parcel delivery sector has knock-on consequences for consumers.