Ian Linkletter @linkletter.org · 01/10/2026Introducing Instructure's Surveillance Top 10, featuring Proctorio, Honorlock, YuJa, Turnitin, Piazza, McGraw Hill, Microsoft, Google, Perusall, and Pearson. This is a parody post. 031
Ian Linkletter @linkletter.org · 26/09/2026Cybersecurity continues to troll us with fake phishing emails. This one raises awareness of a real threat: Microsoft's workplace surveillance. 010
Ian Linkletter @linkletter.org · 20/08/2026Remember Course Hero, the stolen syllabi swapping service? They're a "Learneo, Inc. business" now, and they're updating their privacy policy on August 21st (two days from now). Link to new policy: www.coursehero.com/copyright/#/... Link to old policy: learneo.com/legal/learne... 120
Ian Linkletter @linkletter.org · 20/08/2026They almost got there! They almost discovered the racism. But that was not the assignment. Instead it's just a matter of "controlling for dark lighting" so there is "normal lighting". 000
Ian Linkletter @linkletter.org · 19/08/2026Washington State University canceled Turnitin's faulty AI detector in February. "In Fall 2024, Turnitin was used at WSU to analyze 148,547 assessments... that means almost 1,485 assessments were likely flagged by Turnitin as AI generated when they were not." Link: provost.wsu.edu/documents/20... 161
Ian Linkletter @linkletter.org · 13/08/2026Oh damn it is way worse. Turnitin was trying to make instructors *personally liable* for mistakes made by its faulty AI detector. The entire FAQ is eye-popping. If you're a journalist, download a copy and consider writing about academic surveillance software.. view-su2.highspot.com/viewer/40018... 22914
Ian Linkletter @linkletter.org · 17/07/2026Months after the data breach, Instructure has still not provided customers with information about what was stolen. They said they would release information this week, but "recently learned that the third-party platform we've selected to deliver your data may have been subject to a security threat." 064
Ian Linkletter @linkletter.org · 01/07/2026Instructure doesn't want the public or journalists knowing more about the ShinyHunters breach. This 6/28 "incident update" is still not a disclosure. Two months into this story, we don't know the specifics of what was stolen. Students deserve to know. Link: www.instructure.com/incident_upd... 12312
Ian Linkletter @linkletter.org · 27/05/2026Instructure officially confirms they paid a ransom in this FAQ document: www.instructure.com/sites/defaul... I see that the document name says Privileged Confidential but this was linked on their website. 053
Ian Linkletter @linkletter.org · 14/05/2026Instructure's Acceptable Use Policy could be seen to ban users from criticizing Instructure or Canvas on the platform. This is mitigated by the fact that many users may no longer feel safe communicating on Canvas. Institutions need to spin up alternatives ASAP. www.instructure.com/policies/acc... 033
Ian Linkletter @linkletter.org · 13/05/2026Instructure has removed historical Canvas uptime from status.instructure.com but you can still look it up by institution. For UBC, they claim 99.51% uptime on May 7th. That's 7 minutes of downtime, but it was actually hours. It remains to be seen whether schools will collect a penny of credit. 010
Ian Linkletter @linkletter.org · 13/05/2026What recourse do institutions have against Instructure for the extended outage during finals? Once Canvas loses 99.9% uptime status, they give service credits calculated by number of hours multiplied by 3% of 1/12 of annual fees, capped at 1/12 annual fees. web.archive.org/web/20260513... 121
Ian Linkletter @linkletter.org · 13/05/2026What is Instructure doing with user data? On April 17, 2026, this "Usage Data" section had language added saying Instructure can use this data for "any lawful purpose". It prohibits customers from using their data to train AI, while allowing themselves to do so. web.archive.org/web/20260513... 22823
Ian Linkletter @linkletter.org · 12/05/2026Ransom has been paid! "Instructure reached an agreement with the unauthorized actor involved in this incident." www.instructure.com/incident_upd... 174
Ian Linkletter @linkletter.org · 11/05/2026Canada's AI Minister is in town to announce new data centres and the photo of him (left) with the CEO of Telus says a lot. Photo by Lori Culbert for Vancouver Sun. vancouversun.com/business/tel... 020
Ian Linkletter @linkletter.org · 07/05/2026It's now been over an hour since Canvas was hacked again. It's been down for "scheduled maintenance" for about 30 minutes. This is the only notice on status.instructure.com Canvas [is] currently unavailable. Investigating - We are currently investigating this issue. May 07, 2026 - 14:41 MDT 041
Ian Linkletter @linkletter.org · 07/05/2026UBC notifies community, recommends some users change passwords. "Canvas is unavailable due to a cyber breach of its parent company Instructure. UBC community members should not log into Canvas until further notice." status.it.ubc.ca 051
Ian Linkletter @linkletter.org · 07/05/2026With Instructure hacked again, UBC Canvas is down. Students have still not been notified directly of anything being wrong. SFU has also not notified students. Students need to be notified before they can be harmed! Please help me raise awareness of this story and tell any journalists you know! 175
Ian Linkletter @linkletter.org · 07/05/2026I thought I would post screenshots of Instructure's status update regarding the Canvas LMS data breach. A notice has been added that there will be no more public updates to this page. status.instructure.com 184
Ian Linkletter @linkletter.org · 01/05/2026I got one of those, complained, and got a consent agreement confirming a date by when the records would be delivered. 120
Ian Linkletter @linkletter.org · 30/04/2026Success! I destroyed 11 drives! If you zoom in on that red and white drive you will find a 1995 Western Digital Caviar 2850 with 850MB storage. 030
Ian Linkletter @linkletter.org · 14/04/2026Microsoft Copilot won't make images "more diverse" citing "Responsible AI Guidelines" but it absolutely does make them "less diverse" upon request. 042
Ian Linkletter @linkletter.org · 14/04/2026A coworker and I prompted Microsoft Copilot to generate a “good student.” Twice, it generated white students. When we asked it to “make it more diverse,” it returned an error citing Responsible AI guidelines. This is unacceptable. 090
Ian Linkletter @linkletter.org · 08/04/2026Turnitin Clarity, their AI use and process tracking add-on, is a huge flop. 13 months after its release, only ~100,000 papers were submitted using it. When Turnitin's AI detector was released in 2023, over 200 million papers were reviewed in the following year. go.turnitin.com/turnitin-lea... 1122
Ian Linkletter @linkletter.org · 30/03/2026Palantir has student data, including immigration status, from the ed tech discussion platform Piazza. Palantir paid Piazza $916,000 for access to this data. www.sec.gov/Archives/edg... I blew the whistle on this in 2016 and the CEO contacted my employer. 112958
Ian Linkletter @linkletter.org · 28/03/2026The People's Consultation of AI submissions have been published and the AI statement caught my eye. (emphasis in original) www.peoplesaiconsultation.ca/submissions/ 030
Ian Linkletter @linkletter.org · 25/03/2026Instructure is promoting a vendor who sues their own customers. It's not just me. Proctorio also sued a student from Miami University, which uses Canvas. Instructure is encouraging customers to "discover the answer" to "how AI should fit into learning" by reading an article by Proctorio. Shameful. 0126
Ian Linkletter @linkletter.org · 15/03/2026I've never had a MTG Arena Brawl deck go off like this. I won by self-milling myself with Jace, Wielder of Mysteries, but had 488 power in creatures. This was the second of three turns in a row. Is this what people with Power 9 feel like? 140
Ian Linkletter @linkletter.org · 20/02/2026This 5 star Proctorio review was written by GenAI. We're All Trying To Find The Guy Who Did This.gif 0112
Ian Linkletter @linkletter.org · 18/02/2026What this judgment means is that Clearview AI must comply by the terms of the @oipcbc.bsky.social's 2021 order, stop collecting facial data of British Columbians, and delete any data it collected without consent. Link: www.oipc.bc.ca/documents/or... 160
Ian Linkletter @linkletter.org · 06/02/2026I'm incredibly proud of the growth in Zero Textbook Cost adoption at BCIT since we launched our BCcampus-sponsored project. We've held faculty events at all 5 campuses, student events at the Burnaby Campus Library, a survey of 150 ZTC instructors with a 20% response rate, and video interviews. 1103
Ian Linkletter @linkletter.org · 19/12/2025I made a Microsoft Forms survey for our Zero Textbook Cost instructors and Microsoft's question suggestions seem deliberately designed to frustrate me. The survey has nothing to do with cheating. 060
Ian Linkletter @linkletter.org · 07/11/2025Is the Microsoft Teams logo supposed to look like it's out of a horror movie? 4181
Ian Linkletter @linkletter.org · 25/09/2025Earlier this month, Temple University published new Proctorio documentation confirming that Proctorio still tracks head and eye movement in 2025. Recording this as evidence of five years of harm. foxonline.temple.edu/wp-content/u... 051
Ian Linkletter @linkletter.org · 18/09/2025“Google is undermining academic integrity by shoving AI in students’ faces during exams, Google is trying to make instructors give up on regulating AI in their classroom, and it might work. Chrome has the market share to change student behavior, and it appears this is the goal.” wapo.st/47OPRzL 092
Ian Linkletter @linkletter.org · 17/09/2025I have personally tested this and the Homework Help link is now appearing everywhere in Canvas *except* Quizzes. The relevant flag in Google Chrome is "Lens Overlay EDU action chip" but as you can see, the "triggering criteria" targeting every LMS is not explained. Is it based on contents or URL? 030
Ian Linkletter @linkletter.org · 04/09/2025I needed to edit linkletter.org yesterday. Proctorio will drag this out as long as they can. I was 36 when I was sued, now I'm 41. One day I will be free from this meritless lawsuit, but I will never be defeated and have the pro bono legal counsel needed to sustain the fight as long as it takes. 1365
Ian Linkletter @linkletter.org · 30/07/2025OpenCV's "failure to detect rate" is highest for people with darker skin tones, people with head coverings, and people with glasses. Racism, cultural discrimination, and ableism. Guess which remote proctoring tool contains all 3? Research link: racismandtechnology.center/wp-content/u... 040
Ian Linkletter @linkletter.org · 29/07/2025New research confirms previous findings that OpenCV, the open source facial detection software used by Proctorio, is racially biased. Performance Differentials in Deployed Biometric Systems Caused by Open-Source Face Detectors: racismandtechnology.center/wp-content/u... 050
Ian Linkletter @linkletter.org · 24/07/2025University of Cape Town is discontinuing use of Turnitin's AI detector. "AI detection tools including the one available in Turnitin have been found to be unreliable in university contexts, often producing false positives or negatives or easily being subverted." www.news.uct.ac.za/article/-202... 064
Ian Linkletter @linkletter.org · 24/07/2025Bluesky doesn't like SVG files. This is the new Instructure logo. 010
Ian Linkletter @linkletter.org · 24/07/2025The OpenAI integration is not the only thing Instructure announced today. Here is their new logo. "The updated identity signals a modern, dynamic and future-ready approach designed to advance learning. Instructure is setting potential in motion." www.instructure.com/press-releas... 130
Ian Linkletter @linkletter.org · 25/06/2025In 2016, Piazza was criticized for selling student data to third parties such as Palantir. They argued that they were not selling it, just providing access to it via their platform. But in public documentation, I found proof that the data could be exported and shared it online. 1344
Ian Linkletter @linkletter.org · 24/06/2025Piazza is a course discussion platform used by many colleges and universities. Piazza requires students to provide the following information when signing up. From 2017-2019, Palantir Technologies paid Piazza $916,000 for access to this data. www.sec.gov/Archives/edg... 410764
Ian Linkletter @linkletter.org · 18/06/2025Texas Tech University will no longer use Proctorio. Last year, my research about this school's use of Proctorio on K-12 students was profiled in The Guardian. www.theguardian.com/education/20... 0111
Ian Linkletter @linkletter.org · 24/05/2025These days I'm immersed in the Government of Canada's Algorithmic Impact Assessment tool, which we are piloting at BCIT as a way to protect students. It asks this string of questions as part of a longer questionnaire. Here's what I put for remote proctoring. www.canada.ca/en/governmen... 060
Ian Linkletter @linkletter.org · 21/04/2025Proctorio filmed students without permission and I caught them. Proctorio went to Arizona State University's campus and recorded students sharing their experiences with remote proctoring. They did not receive permission to do this, as you can see from my FOI request. 151
Ian Linkletter @linkletter.org · 11/04/2025Ohio State University is having a bad experience getting rid of Proctorio. Turns out there is all this hidden HTML code that must be removed. Be careful not to contract Proctorio. It's easy to get and hard to get rid of. teaching.resources.osu.edu/toolsets/car... 080