iiinova — where your digital self keeps evolving

Reposted by Kim Goodwin

zeldman @zeldman.bsky.social · 23/09/2026

Inclusive Design 24 is a free 24-hour accessibility conference running all day. No sign-up. No registration. All sessions are streamed live and publicly on the Inclusive Design 24 YouTube channel h/t Elena Dosil inclusivedesign24.org/2026/

inclusivedesign24.org

Inclusive Design 24 (#id24)

A free 24-hour online community event on accessibility and inclusion

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Kim Goodwin @kimgoodwin.bsky.social · 28/08/2026

Every design element needs a reason to exist. I still can’t think of any reason for glass bathroom walls in business hotel rooms.

Hotel bathroom with view of
beds through a glass partition, which also has blinds

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Kim Goodwin @kimgoodwin.bsky.social · 27/07/2026

A designer complaining that their job is full of “solved problems” is like a doctor saying they only want to treat novel diseases. The job is mostly not finding new cures. It’s helping teams adopt what’s likely to help in their context.

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Kim Goodwin @kimgoodwin.bsky.social · 20/07/2026

The complexity of the meeting room’s a/v setup is inversely correlated with the likelihood of everything working.

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Kim Goodwin @kimgoodwin.bsky.social · 18/07/2026

A SaaS company that decides to 10x my subscription cost vastly overestimates their importance in my life.

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Kim Goodwin @kimgoodwin.bsky.social · 13/07/2026

The state of enterprise software in 2026

Cursor hovering over a red software form button that says “please wait…”

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Reposted by Kim Goodwin

Cyd Harrell @cydharrell.bsky.social · 18/06/2026

hey, this is a fairly nerdy news item, but you should absolutely know about it. (looks like there are links in other posts in the thread.) the Post Office is really contemplating not delivering ballots unless states expose their voters' data to DOJ. I hate saying read that again but, read it again

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Reposted by Kim Goodwin

Erica Joy Astrella @ericajoy.astrel.la · 01/06/2026

california is gonna have so many mail in ballots that don’t get counted because people don’t know the new USPS rules that are impacting mail in voting. tl;dr don’t put your ballot in the mail today, find a ballot drop box. www.kqed.org/news/1208537...

kqed.org

Still Need to Mail Your Primary Ballot? Don’t Rely on USPS, Officials Say | KQED

State officials are warning that some ballots mailed too close to Election Day might not be counted. Here are other recommended ways to submit your ballot instead.

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Kim Goodwin @kimgoodwin.bsky.social · 13/04/2026

Enabling micromanagement at scale

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Kim Goodwin @kimgoodwin.bsky.social · 12/03/2026

The designer’s role will always be evolving, but it’s obviously still needed. 🙈

Touchscreen on a gas station pump asking for a zip code, using the “on screen keypad” which appears just above a second touchscreen keypad.

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Reposted by Kim Goodwin

Cyd Harrell @cydharrell.bsky.social · 04/02/2026

hallo, I am hiring again! - SF Digital Services is looking for a new Engineering Director careers.sf.gov/role/?id=374... This reports directly to me, & I’m looking for a practical & flexible technical expert with excellent communication & coaching skills, who is excited to do both. More below...

careers.sf.gov

Engineering Director - Digital Services (0932)

The Office of the City Administrator and its 25+ divisions and departments operate core internal and public-facing services in San Francisco. The Office of the City Administrator’s Mission and Visio...

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Reposted by Kim Goodwin

Laura Kalbag @laurakalbag.com · 27/01/2026

My book, Accessibility For Everyone, is now free and online as a website. accessibilityforeveryone.site The book was first published by A Book Apart in 2017 but it holds up! It covers web accessibility for designers, developers, content folks, and really everyone who works in tech.

accessibilityforeveryone.site

Accessibility For Everyone by Laura Kalbag

Read the book online for free.

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Kim Goodwin @kimgoodwin.bsky.social · 05/01/2026

Someone must have told their PMs to AI-all-the-things, because my remote light switches now offer hearty winter soup recipes and evening exercise routines.

A chatbot UI asks “How can I help?” It offers suggestions to try out AI notes on the go or to savor a hearty winter soup.

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Kim Goodwin @kimgoodwin.bsky.social · 29/12/2025

Why did the Google Maps team make audible driving directions less usable recently? “Go past Irrelevant Road, then take your second left onto Correct Street toward Another Irrelevant Road.” Let me guess—LLM creep? Increasing driver cognitive load is a safety issue.

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Reposted by Kim Goodwin

Molly Crabapple @mollycrabapple.bsky.social · 18/11/2025

Hey authors! Check to see if Anthropic stole your book to train their slop generator on. You’re entitled to $1500 per stolen Work. Look up your work, and if you’re in the database, file a claim secure.anthropiccopyrightsettlement.com/lookup/

secure.anthropiccopyrightsettlement.com

Submit a Claim

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Kim Goodwin @kimgoodwin.bsky.social · 24/10/2025

Managing all the different apps where everyone wants to share their AI meeting notes seems more annoying than just…taking notes?

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Kim Goodwin @kimgoodwin.bsky.social · 15/09/2025

iOS26 promoting its visual style updates 🥱 instead of celebrating that it can finally screen text messages

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Kim Goodwin @kimgoodwin.bsky.social · 08/09/2025

Almost every time I teach interview data analysis, someone asks if they can use software to automate it. The point is to understand the data, not to produce a report. Learning takes time and messiness.

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Kim Goodwin @kimgoodwin.bsky.social · 04/09/2025

“Simple mode: A simplified app for older adults.” Seriously? Just admit you’ve crammed too much poorly-organized garbage into your app, instead of building ageism into your UI.

Uber app settings screen that offers to turn on a simple mode for older adults.

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Kim Goodwin @kimgoodwin.bsky.social · 26/08/2025

The whole thing is dreadful for so many reasons, but 288 accessibility issues on a one-page site? Apparently this is “America by design”

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Kim Goodwin @kimgoodwin.bsky.social · 05/08/2025

Google: You really should let us automate your Nest thermostat & save the planet. Also Google: Here, try another AI feature you don’t need.

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Kim Goodwin @kimgoodwin.bsky.social · 18/07/2025

As I’ve said before: Whether your org cares about design doesn’t matter nearly as much as whether they care about humans.

nytimes.com

How Empathy Became a Threat

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Reposted by Kim Goodwin

Cyd Harrell @cydharrell.bsky.social · 15/07/2025

if you care about government tech, OR about your data & who has it, this is really something

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Kim Goodwin @kimgoodwin.bsky.social · 11/07/2025

Noooooooo is is too early for Christmas ads

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Kim Goodwin @kimgoodwin.bsky.social · 09/07/2025

It’s like they’re trying to see how many usability issues they can pack into a single form field

Extremely wide field labeled DOB, containing hint text that says mm/dd/yyyy, with additional text below that says Format: Dec 31, 2024

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Kim Goodwin @kimgoodwin.bsky.social · 06/07/2025

“The designers come in at the end, to make sure it matches the style guide”

Photo of two very different doors. Someone has tried to make them look similar by painting similar contrasting rectangles on each.

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Kim Goodwin @kimgoodwin.bsky.social · 30/06/2025

There will always be debate about the boundaries of product vs. user responsibility, but some of these LLM use cases are like building a lawnmower with exposed blades

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Kim Goodwin @kimgoodwin.bsky.social · 27/06/2025

I am not a fangirl about many people, but Tressie McMillan Cottom is such a brilliant observer of culture, politics, & human nature

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Kim Goodwin @kimgoodwin.bsky.social · 14/06/2025

Even our little town had a strong showing #nokings

Protest sign depicting a close-up face with a red wig & exaggerated blue eye shadow. Text says no kings, yes queens

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Kim Goodwin @kimgoodwin.bsky.social · 13/06/2025

Sure, @nytimes.com, let’s treat the unraveling of democratic norms like a DK Eyewitness book

New York Times headline: “Which law enforcement agencies are at the Los Angeles protests?” Photo of helmeted police and national guard officers with their gear and weapons labeled.

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Kim Goodwin @kimgoodwin.bsky.social · 12/06/2025

Love this take on the California state flag.

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Kim Goodwin @kimgoodwin.bsky.social · 10/06/2025

Me, the minute Apple puts the “liquid glass” design language on my devices:

iPhone accessibility settings screen with toggles for “reduce transparency” and “increase contrast” selected

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Kim Goodwin @kimgoodwin.bsky.social · 06/06/2025

Your metrics should definitely include how well your app supports particular user goals. But you can’t assume every potential goal is relevant to every user—people who don’t care about something often won’t know how to rate it.

Survey question: How helpful is WhatsApp at allowing you to express your moods and feelings, compared to other apps you use? A lot less helpful, Less helpful, About the same, More helpful, A lot more helpful

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Reposted by Kim Goodwin

John Skiles Skinner @skiles.blue · 11/05/2025

We are oddly selective about the government services about which we will say, they operate at a loss. Commuter rail, we are often told, operates at a loss. But we spend even more on street and highways, and take in little direct revenue from them. Yet no one ever says they are operating at a loss.

NEW: The U.S. Postal Service posted a net loss of $3.3 billion in this fiscal year’s second quarter mainly due to “significant challenges out of our control,” including workers’ compensation costs, Luke Grossmann, USPS chief financial officer, said at the open session of the governing board meeting

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Kim Goodwin @kimgoodwin.bsky.social · 05/05/2025

If you work in tech, you need to see this conversation about the hostility of making everything digitally mediated

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Kim Goodwin @kimgoodwin.bsky.social · 02/05/2025

No, really, don’t do this with pie charts.

A Fortune Magazine pie chart describes what careers Generation Alpha preferred in a survey where they could select multiple options. The numbers add up to well over 100%, so the proportions in the pie are meaningless.

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Kim Goodwin @kimgoodwin.bsky.social · 13/04/2025

Clever public art: a giant, ten-foot sculpture of an electrical outlet on the exterior of an electrical substation building.

A massive electrical outlet sculpture with a plug and power cord decorates the exterior wall of a concrete building

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Reposted by Kim Goodwin

Kathleen Romig @kathleenromig.bsky.social · 10/04/2025

❗ The Trump Administration is planning to falsify government records to declare alive people dead. This triggers a nightmare, cutting them off from benefits, banks, credit, insurance. If they can do it to one group, they can do it to anyone--in error or in malice www.nytimes.com/2025/04/10/u...

nytimes.com

Pressuring Migrants to ‘Self-Deport,’ White House Moves to Cancel Social Security Numbers (Gift Article)

By placing migrants in Social Security’s “death master file,” the Trump administration is seeking to cut off their access to credit cards, bank accounts and other financial services.

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Kim Goodwin @kimgoodwin.bsky.social · 07/04/2025

United’s app is great at delivering just-in-time info. Too bad it’s often wrong. (International arrivals don’t go straight between gates—you can’t clear immigration, bag claim, customs, security, & a much longer walk in 11 minutes.) Data quality is UX, too

United Airlines app screen shows 11 minute walk time between airport gates, along with walking directions. It does not account for the flight being international, which requires a different route.

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Reposted by Kim Goodwin

Angela Colter @angelacolter.bsky.social · 07/04/2025

In addition to all the heinous fuckery happening in the NC Supreme Court election--where the loser is trying to throw out 60,000 votes--the form that caused the problem in the first place did so because it neglected to list NC drivers license or last four digits of your SSN as a required field.

The North Carolina Voter Registration Application before it was updated in 2023. It states that fields in red text are required, but doesn't use a second method, like an asterisk, to convey that information.

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Kim Goodwin @kimgoodwin.bsky.social · 07/04/2025

Every day is a reminder that humans aren’t always good at rational choices.

A sign mounted on a post has two arrows. One points to the meadow behind the sign; it is labeled “tick-infested area.” The other points to the right and is labeled “”to the ocean and lighthouse.”

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Kim Goodwin @kimgoodwin.bsky.social · 05/04/2025

Rodents Of Unusual Size do exist! And they are chill enough for phone photographs

Capybara sitting on grass, in front of trees and a cloudy sky

Capybara closeup with urban lake, park, and tall buildings behind it

Capybara walking on grass in front of trees

Capybara lying on grass, in front of trees and a lake, with small birds on its back

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Kim Goodwin @kimgoodwin.bsky.social · 05/04/2025

I do know how to open a door. And yet…

Restroom door with no handle, plate, or other indication of which direction it opens

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Kim Goodwin @kimgoodwin.bsky.social · 31/03/2025

Resorting to the old-school hotel curtain hack

Hotel curtains held together by a pants hangar with clips

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Kim Goodwin @kimgoodwin.bsky.social · 30/03/2025

Mystery espresso UI (and better yet, the buttons blink)

Espresso machine interface with
a power button at the top. Below it are 3 coffee cup buttons in different colors—orange, blue, and blue-green.

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Kim Goodwin @kimgoodwin.bsky.social · 29/03/2025

Today’s hotel design mystery: 3 controls printed on glass, with no raised texture whatsoever to help you find them in the dark (and no labels to help you figure out what they do in the first place) 🤔

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Kim Goodwin @kimgoodwin.bsky.social · 25/03/2025

A refreshing take on the generative AI hype cycle: bsky.app/profile/tres...

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Reposted by Kim Goodwin

Karen VH @designinginward.bsky.social · 12/03/2025

the behaviors an organization chooses to tolerate are in many ways a better indicator of their culture than the behaviors it actively incentivizes.

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Reposted by Kim Goodwin

Cyd Harrell @cydharrell.bsky.social · 01/03/2025

former colleagues from 18F have asked me to share this open letter widely - please pass on 🙏 🇺🇸 💻💪 18f.org

18f.org

We're not done yet | 18F

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