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Inside Housing Management

@ihmanagement.bsky.social
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The go-to source for learning, information and ideas for housing managers www.insidehousingmanagement.co.uk

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Inside Housing Management @ihmanagement.bsky.social · 21h
S&P warns of NHG’s ‘reputational risks’ amid delayed accounts and sudden exit of chief executive
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S&P warns of NHG’s ‘reputational risks’ amid delayed accounts and sudden exit of chief executive
Notting Hill Genesis (NHG) faces “reputational risks” after delaying publishing its annual accounts for the third time in the past five years, S&P has warned.
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Inside Housing Management @ihmanagement.bsky.social · 21h
Two councils found non-compliant with consumer standards in latest round of judgements
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Two councils found non-compliant with consumer standards in latest round of judgements
Two councils have been found to have “serious failings” in how they are meeting the English social housing regulator’s consumer standards
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Inside Housing Management @ihmanagement.bsky.social · 21h
Metropolitan Police hands over Grenfell files to CPS, with charging decisions due next year
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Metropolitan Police hands over Grenfell files to CPS, with charging decisions due next year
The Metropolitan Police has submitted all its files related to the Grenfell Tower fire to the Crown Prosecution Service for charging decisions
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Inside Housing Management @ihmanagement.bsky.social · 21h
Former RBH boss joins PA Housing as interim chief executive
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Former RBH boss joins PA Housing as interim chief executive
Large Midlands landlord PA Housing has installed an industry veteran known for taking on interim chief executive roles as its temporary head.
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Inside Housing Management @ihmanagement.bsky.social · 21h
Councils should not be ‘pitted against’ housing associations, former leader says
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Councils should not be ‘pitted against’ housing associations, former leader says
Councils should not be “pitted against” housing associations when it comes to delivering more social homes, the former leader of a local authority said
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Inside Housing Management @ihmanagement.bsky.social · 21h
Riverside Scotland appoints former banker as new chair
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Riverside Scotland appoints former banker as new chair
The Scottish arm of major housing association Riverside has appointed a former banker as chair
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Inside Housing Management @ihmanagement.bsky.social · 21h
RBKC and MHCLG among those to be looked at by CPS over possible Grenfell charges
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RBKC and MHCLG among those to be looked at by CPS over possible Grenfell charges
The Royal Borough of Kensington and Chelsea and the Ministry of Housing, Communities and Local Government have revealed that police files on them have been handed to the Crown Prosecution Service in relation to the Grenfell Tower fire
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Inside Housing Management @ihmanagement.bsky.social · 21h
Agony Aunt: We keep getting complaints about ‘medical’ marijuana
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Agony Aunt: We keep getting complaints about ‘medical’ marijuana
Balancing the well-being of both the victim and the alleged perpetrator is critical, says Agony Aunt Kelly Street
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Inside Housing Management @ihmanagement.bsky.social · 30/09/2026
Lessons from our resident-led co-housing scheme for older people from marginalised communities
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Lessons from our resident-led co-housing scheme for older people from marginalised communities
Rupali Court represents a bold and innovative approach to meeting the housing needs of older people, writes Dawn Carr, co-housing partnership manager at Housing 21
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Inside Housing Management @ihmanagement.bsky.social · 30/09/2026
Riverside chief executive: if Burnham wants to tackle the different forms of deprivation in different parts of the UK, here’s my advice
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Riverside chief executive: if Burnham wants to tackle the different forms of deprivation in different parts of the UK, here’s my advice
As one of only two housing associations that are members of both the G15 and Homes for the North, we understand that what works to tackle deprivation in Barnsley is different to London, writes Paul Dolan, chief executive of Riverside
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Inside Housing Management @ihmanagement.bsky.social · 30/09/2026
We need a homelessness plan that extends beyond Christmas, says charity director
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We need a homelessness plan that extends beyond Christmas, says charity director
The director of social change at Homeless Link told the Labour Party conference on Monday that “we need a homelessness plan that extends beyond Christmas”
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Inside Housing Management @ihmanagement.bsky.social · 30/09/2026
Exclusive: leaked letter reveals plan to cede Homes England’s power to mayors in ‘most significant revamp since creation’
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Exclusive: leaked letter reveals plan to cede Homes England’s power to mayors in ‘most significant revamp since creation’
A letter shared exclusively with Inside Housing has revealed more information on how Homes England will work within regions as “a more responsive place-based delivery partner”
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Inside Housing Management @ihmanagement.bsky.social · 30/09/2026
Rayner reveals new powers for councils to refer homeless households to housing associations
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Rayner reveals new powers for councils to refer homeless households to housing associations
Councils could be handed new powers to refer homeless households to registered providers, who will only be able to reject them if they have can show reasonable grounds for doing so.
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Inside Housing Management @ihmanagement.bsky.social · 30/09/2026
Every borough but one bids for London’s £11.7bn SAHP cash
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Every borough but one bids for London’s £11.7bn SAHP cash
Tom Copley, deputy mayor of London for housing and residential development, said there had been “a huge amount of interest” ahead of cash allocation announcements
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Inside Housing Management @ihmanagement.bsky.social · 30/09/2026
Some councils will be rebuilding housing skills ‘from scratch’, MP says
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Some councils will be rebuilding housing skills ‘from scratch’, MP says
Some councils will be “rebuilding from scratch” in terms of housing delivery and maintenance, an MP told the Labour Party conference on Monday
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Inside Housing Management @ihmanagement.bsky.social · 30/09/2026
Sanctuary launches new vulnerability flagging system after 88-year-old woman’s accidental death
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Sanctuary launches new vulnerability flagging system after 88-year-old woman’s accidental death
Housing association Sanctuary has said it is introducing a system to improve how it identifies vulnerable residents after a coroner’s report into the death of an 88-year-old tenant from a fall at her home
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Inside Housing Management @ihmanagement.bsky.social · 30/09/2026
NHF chief executive calls for long-term funding for supported housing
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NHF chief executive calls for long-term funding for supported housing
The chief executive of the National Housing Federation has called for a 10-year funding settlement specifically for supported housing
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Inside Housing Management @ihmanagement.bsky.social · 29/09/2026
How to deal with AI super-complaints, rebuilding trust with residents, and will Competence and Conduct prevent ‘another Grenfell’?
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How to deal with AI super-complaints, rebuilding trust with residents, and will Competence and Conduct prevent ‘another Grenfell’?
Anna Highfield explores the key talking points from Inside Housing’s Tenant and Resident Engagement Conference
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Inside Housing Management @ihmanagement.bsky.social · 29/09/2026
Why AI-generated housing advice should concern housing associations
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Why AI-generated housing advice should concern housing associations
Artificial intelligence is becoming a part of the advice journey whether housing organisations like it or not, writes Hilary Stephenson, managing director at Nexer Digital
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Inside Housing Management @ihmanagement.bsky.social · 28/09/2026
In the push to get ‘everyone in’, will women rough sleepers be forgotten?
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In the push to get ‘everyone in’, will women rough sleepers be forgotten?
Women must be offered accommodation that doesn’t put them at further risk, says Lucy Campbell, assistant director of system change at the Single Homeless Project
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Inside Housing Management @ihmanagement.bsky.social · 28/09/2026
Integration starts with stability: why ‘earned settlement’ won’t improve refugee integration
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Integration starts with stability: why ‘earned settlement’ won’t improve refugee integration
Integration is a process, not a test that refugees should have to pass, writes Fuad Mahamed, founder and chief executive of refugee and migrant housing provider ACH
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Inside Housing Management @ihmanagement.bsky.social · 28/09/2026
Councils given powers to take back empty homes after six months
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Councils given powers to take back empty homes after six months
The government has announced reforms to Empty Dwelling Management Orders which will slash the eligibility period by 18 months
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Inside Housing Management @ihmanagement.bsky.social · 28/09/2026
Notting Hill Genesis chief executive exits with ‘immediate effect’
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Notting Hill Genesis chief executive exits with ‘immediate effect’
The chief executive of large London landlord Notting Hill Genesis has stepped down with “immediate effect”
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Inside Housing Management @ihmanagement.bsky.social · 28/09/2026
Council offers support to 85 households evacuated after suspected bomb plot
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Council offers support to 85 households evacuated after suspected bomb plot
A council is offering support to 85 households after a major incident was declared near RAF Fairford in Gloucestershire
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Inside Housing Management @ihmanagement.bsky.social · 28/09/2026
Latest RSH data suggests just 26 social housing blocks still need fire risk assessments
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Latest RSH data suggests just 26 social housing blocks still need fire risk assessments
Almost all social housing buildings in England above 11 metres high have now had a fire risk assessment
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Inside Housing Management @ihmanagement.bsky.social · 28/09/2026
Thinktank calls for end to councils offering lifelong housing tenancies
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Thinktank calls for end to councils offering lifelong housing tenancies
An influential thinktank has argued that councils should not be able to automatically offer tenants lifelong housing tenancies
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Inside Housing Management @ihmanagement.bsky.social · 28/09/2026
Former RSH boss joins board of major landlord
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Former RSH boss joins board of major landlord
The former chief executive of the Regulator of Social Housing has joined the board of Sanctuary housing association
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Inside Housing Management @ihmanagement.bsky.social · 28/09/2026
Welsh government survey finds ‘broadly positive’ tenant satisfaction, while more work is needed on engagement
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Welsh government survey finds ‘broadly positive’ tenant satisfaction, while more work is needed on engagement
Tenant satisfaction remains “broadly positive” in Wales, while the latest annual survey highlighted the need for further work on engagement, the government found
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Inside Housing Management @ihmanagement.bsky.social · 28/09/2026
Shared owners who fled London tower block fire still liable for rent and service charges
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Shared owners who fled London tower block fire still liable for rent and service charges
Shared owners at a London tower block are still liable for rent and service charges for at least a month after a fire forced them from their homes
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Inside Housing Management @ihmanagement.bsky.social · 24/09/2026
Households and number of children in temporary accommodation in Scotland reach record highs
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Households and number of children in temporary accommodation in Scotland reach record highs
The number of children and households in temporary accommodation in Scotland have both hit record highs
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Inside Housing Management @ihmanagement.bsky.social · 24/09/2026
Scottish rural landlord faces closure due to ‘challenging operating environment’
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Scottish rural landlord faces closure due to ‘challenging operating environment’
The Communities Housing Trust has decided to wind down because of a “challenging operating environment”
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Inside Housing Management @ihmanagement.bsky.social · 24/09/2026
Housing could be overseen by new regional authorities in Scotland
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Housing could be overseen by new regional authorities in Scotland
The Scottish government has revealed plans for new regional authorities with housing delivery powers
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Inside Housing Management @ihmanagement.bsky.social · 24/09/2026
Landlords need to incentivise repairs sub-contractors differently, conference hears
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Landlords need to incentivise repairs sub-contractors differently, conference hears
Attendees at a conference in London heard why it is important how landlords structure incentives for repairs sub-contractors, as well as not to let maintenance “go downhill” during mergers
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Inside Housing Management @ihmanagement.bsky.social · 24/09/2026
Landlords need to make residents feel safe when reporting anti-social behaviour, conference hears
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Landlords need to make residents feel safe when reporting anti-social behaviour, conference hears
Council officer stresses need for good communication and “myth-busting” when reporting anti-social behaviour, and meeting residents in spaces where they feel safe
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Inside Housing Management @ihmanagement.bsky.social · 24/09/2026
MP says housing associations have ‘responsibility to rebuild trust’ with residents over immigration and allocation concerns
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MP says housing associations have ‘responsibility to rebuild trust’ with residents over immigration and allocation concerns
A Labour MP argues housing associations have a “responsibility to rebuild trust” and tackle misinformation around social housing allocations and developments
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Inside Housing Management @ihmanagement.bsky.social · 24/09/2026
How we… improved our response to domestic abuse by collaborating with three other housing associations
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How we… improved our response to domestic abuse by collaborating with three other housing associations
Chief executive Michelle Meldrum explains how Berwickshire Housing Association transformed its response to domestic abuse as part of the Borders Housing Network
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Inside Housing Management @ihmanagement.bsky.social · 23/09/2026
The EDI framework that changed how we work – and why it matters
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The EDI framework that changed how we work – and why it matters
Since adopting a new equality, diversity and inclusion framework, we’ve won an Outstanding Employer award five years running, says Stonewater’s Cordelia Johnney
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Inside Housing Management @ihmanagement.bsky.social · 22/09/2026
Orbit hires new director of customer experience from major bank
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Orbit hires new director of customer experience from major bank
Orbit housing association has hired a new director of customer experience from major bank HSBC
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Inside Housing Management @ihmanagement.bsky.social · 22/09/2026
Council joins social housing fraud crackdown with Airbnb
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Council joins social housing fraud crackdown with Airbnb
Croydon has joined the government’s social housing fraud crackdown, partnering with holiday-rental firm Airbnb to tackle illegal short-term lets of council homes
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Inside Housing Management @ihmanagement.bsky.social · 22/09/2026
Barratt Redrow apologises for letter sent after fatal fire that residents say shows ‘chilling corporate detachment’
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Barratt Redrow apologises for letter sent after fatal fire that residents say shows ‘chilling corporate detachment’
Residents living at Blackwall Way in Poplar have said a letter from developer Barratt Redrow a week after a fatal fire showed “chilling corporate detachment”
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Inside Housing Management @ihmanagement.bsky.social · 22/09/2026
Inside Housing Management Podcast: Assaults on the rise, and how to achieve cohesion between housing teams
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Inside Housing Management Podcast: Assaults on the rise, and how to achieve cohesion between housing teams
This week we take a deep dive into our investigation of assaults on housing staff, which found that assaults rose by 16% between 2024 and 2025
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Inside Housing Management @ihmanagement.bsky.social · 21/09/2026
Let’s stop talking about if our colleagues are using AI, and ask why they’re using it
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Let’s stop talking about if our colleagues are using AI, and ask why they’re using it
What actually needs to change if AI is to improve services rather than simply speeding up existing ways of working, asks Rob Rowlands, researcher in residence at the Disruptive Innovators Network
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Inside Housing Management @ihmanagement.bsky.social · 21/09/2026
Streeting vows to slash red tape and give stronger voice to military families over housing management
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Streeting vows to slash red tape and give stronger voice to military families over housing management
The defence secretary wants military families to have a greater say over the homes they live in, under a package of reforms designed to cut bureaucracy and strengthen accountability
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Inside Housing Management @ihmanagement.bsky.social · 21/09/2026
Council spending on temporary accommodation rises to £2.9bn
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Council spending on temporary accommodation rises to £2.9bn
Councils in England spent a record £2.9bn on temporary accommodation last year, with spending nearly doubling over the past five years
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Inside Housing Management @ihmanagement.bsky.social · 21/09/2026
Livv supports more than 3,400 residents after generating £64.8m in social value
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Livv supports more than 3,400 residents after generating £64.8m in social value
A new report by Livv Housing Group has revealed that it helped more than 3,400 people improve their finances and generated £64.8m in social value
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Inside Housing Management @ihmanagement.bsky.social · 21/09/2026
London landlord defends pension changes as union members take strike action
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London landlord defends pension changes as union members take strike action
East End Homes employees have been on strike to defend pension changes and against what they believe are moves to avoid new laws under the Employment Rights Act
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Inside Housing Management @ihmanagement.bsky.social · 21/09/2026
Struggling councils given £91m to go towards high-cost services
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Struggling councils given £91m to go towards high-cost services
Councils struggling with high-cost services, including temporary accommodation and adult social care, have been allocated £91m in funding from MHCLG
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Inside Housing Management @ihmanagement.bsky.social · 21/09/2026
City council apologises after watchdog finds resident was left living in ‘unsuitable’ temporary accommodation
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City council apologises after watchdog finds resident was left living in ‘unsuitable’ temporary accommodation
Birmingham City Council failed to carry out a suitability review of a resident’s temporary accommodation, and also gave him “conflicting” financial advice, the local government watchdog has found
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Inside Housing Management @ihmanagement.bsky.social · 17/09/2026
SettleParadigm will rebrand after merger completes at end of month
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SettleParadigm will rebrand after merger completes at end of month
The coming together of Settle and Paradigm will see the housing associations rebrand following the transfer of engagements at the end of this month
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Inside Housing Management @ihmanagement.bsky.social · 17/09/2026
Sector bodies call on Scottish government to recognise role of housing in improving health outcomes
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Sector bodies call on Scottish government to recognise role of housing in improving health outcomes
A new report marking Scottish Housing Day called on the government to recognise how housing supports health, laying out “indisputable links” between the two
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