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@ihi.org
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Improving health and healthcare worldwide | We teach, coach, convene, and care.

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IHI @ihi.org · 28/09/2026
Burnout is a tremendous issue among nurses right now. So, what can leaders do to support and retain nurses? Ahead of her keynote at IHI Forum 2026, Katie Boston-Leary spoke with IHI aboutaddressing burnout, advancing equity, and engaging nurses in decisions on new tech. Read: go.ihi.org/4iS5SdV
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Leading with Love: Katie Boston-Leary on Advocacy, AI, and Advice for Addressing Burnout
Katie Boston-Leary, who will deliver a keynote address at the IHI Forum, shares lessons about advancing equity, addressing burnout, and engaging nurses in decisions about new technology.
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IHI @ihi.org · 22/09/2026
IHI is excited to announce our three Co-Chairs for the upcoming IHI Forum 2026 in Phoenix, AZ. Co-Chairs are respected healthcare leaders who bring diverse perspectives and help foster the connections that drive meaningful improvements in quality and safety. Learn more: go.ihi.org/Forum
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IHI @ihi.org · 01/09/2026
"When you’re sick, you can feel like a prisoner in your own body...Tape Art gives people autonomy and a sense of ownership because it’s their ideas up on the walls." Read the full interview with IHI Forum 2026 keynote speaker Michael Townsend: go.ihi.org/4A4Ol…
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IHI @ihi.org · 25/08/2026
📣 The keynote speaker lineup for the 2026 IHI Forum in Phoenix is officially here! Join us from December 6–9, 2026, to exchange ideas, build relationships, and lead meaningful change. Visit the IHI Forum webpage to learn more: ihi.org/Forum
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IHI @ihi.org · 17/08/2026
IHI's Turn on the Lights Podcast is officially back! Tune in for this week's episode as host Dr. Philip McAdoo discusses the power of nurses to shape the future of care with Dr. Beverly Malone, President and CEO of the National League for Nursing. Listen here: go.ihi.org/TOTL
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IHI @ihi.org · 28/07/2026
The full agenda for IHI Forum 2026 in Phoenix, AZ, USA is now live! With over 100 sessions and 10 distinct content tracks to choose from, your IHI Forum experience is more customizable than ever. View the agenda here: go.ihi.org/4gUrEg2
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IHI @ihi.org · 26/06/2026
In early 2026, the Age-Friendly Pharmacy recognition program was launched. ASCP recognizes long-term care and community pharmacies that demonstrate a commitment to age-friendly care. Read more: go.ihi.org/4wcoOYe
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How Pharmacists Make a Difference Beyond Medication
Pharmacists and pharmacies play critical roles in providing age-friendly care to older adults. The American Society of Consultant Pharmacists (ASCP) helps formalize the discipline’s role in integratin...
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IHI @ihi.org · 22/06/2026
An Integrated Care Board in England partnered with IHI to improve population health and equity. The work built lasting collaboration between residents, clinicians, and community partners, while strengthening improvement capability for sustained change. Read more: go.ihi.org/4xIDdNa
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Making System Improvement Real: Lessons from an Integrated Care Board
An Integrated Care Board in England partnered with IHI to improve population health and equity. The work built lasting collaboration between residents, clinicians, and community partners, while streng...
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IHI @ihi.org · 15/06/2026
For more than a decade, IHI has partnered with Ethiopia’s Ministry of Health to strengthen maternal, newborn, and child health. Teams in more than 1,600 health facilities across 365 districts are testing changes to improve how care is delivered every day. Read more: go.ihi.org/enatethiopia
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Enat Ethiopia: 12 Years of Saving Lives
This publication explores a 12-year partnership between the Institute for Healthcare Improvement and Ethiopia’s Ministry of Health, demonstrating how quality improvement became a nationally embedded a...
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IHI @ihi.org · 08/06/2026
The 2025 IHI Impact Report reflects how we are advancing that mission today and evolving to meet what comes next. Across all this work, safety and equity are foundational, shaping every program, partnership, and outcome. Download the report: go.ihi.org/43SQYLx
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IHI @ihi.org · 05/06/2026
For anyone creating patient-facing materials, practical approaches can make resources more inclusive for LGBTQ+ individuals and for all patients. IHI's The Conversation Project has created a number of inclusive guides focused on serious illness messaging. Read: go.ihi.org/43QlR3e
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Making Patient Materials More Inclusive for LGBTQ+ Communities
For anyone creating patient-facing materials, practical approaches can make resources more inclusive for LGBTQ+ individuals and for all patients.
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IHI @ihi.org · 03/06/2026
How many people in the hospital system die because of “medical errors”? But general calculations indicate 22,000 to nearly 100,000 people die in hospital systems annually due to medical error, according to studies. Read: go.ihi.org/3RLd53P
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UNT Health Fort Worth continues work as ‘crown jewel’ of patient safety education
Since the school first launched the patient safety course, 1,400 UNT Health students have been certified, out of over 8,000 worldwide.
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IHI @ihi.org · 27/05/2026
Contextualizing care, the process of adapting care to the circumstances and behaviors of individual patients, has a powerful impact on health care outcomes. It’s a learnable skill, yet rarely systematically taught. Read: go.ihi.org/4dyGZAO
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Contextualizing Care: An Essential Clinician Competency
Contextualizing care, the process of adapting care to the circumstances and behaviors of individual patients, has a powerful impact on health care outcomes. It’s a learnable skill, yet rarely systemat...
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IHI @ihi.org · 13/05/2026
IHI’s work to improve the quality of care for mothers and newborns has contributed significantly to Ethiopia’s notable maternal mortality reduction to 141 per 100,000 live births, and neonatal mortality to 25 per 1,000 live births. Read more: go.ihi.org/4eK2oIe
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Co‑Creating Quality: A Twelve‑Year Journey of Health System Transformation in Ethiopia
IHI’s Chief Impact Officer reflects on more than a decade of work in Ethiopia, marking 10 years of IHI’s in-country office and the partnerships, leadership, and learning that have shaped lasting healt...
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IHI @ihi.org · 11/05/2026
IHI's The Conversation Project put together six resources that are filled with useful conversation starter tips and language that can be used or adapted to your situation. Each has a sample of what’s in the resource, so you can find what will work best for you. Learn more: go.ihi.org/4ts4Yq0
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Making Difficult Care Decisions Easier: Six Helpful Resources for Health Care Teams
Resources from The Conversation Project support health care team members to start conversations with patients about what matters through the end of life.
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IHI @ihi.org · 05/05/2026
IHI has added four new members to its Board of Directors, strengthening the organization’s leadership across global health, corporate governance, technology innovation, and clinical nursing leadership. Read the press release: bit.ly/42KxQyO
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IHI @ihi.org · 28/04/2026
A free, on-demand course from IHI Open School, PFC 203: Providing Age‑Friendly Care to Older Adults, introduces each of the 4Ms using real clinical scenarios, making it a strong foundation for anyone new to the framework or interested in a concise refresher Learn more: go.ihi.org/41WFEgC
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Virtual Clinic Enables Learners to Gain Practical Care Experience
A free virtual clinic, paired with a foundational online course, allows learners to practice the elements of age-friendly care in an interactive, low-pressure environment.
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IHI @ihi.org · 21/04/2026
In a city that never sleeps, how can we ensure fast, safe, and high-quality emergency care for everyone? The UPA em Ação project offers a clear example of how improvement methods can support consistent, reliable emergency care across multiple sites. Read the blog: go.ihi.org/4u621MF
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How São Paulo’s City Emergency Care Units Are Transforming Urgent Care in the Public Sector
In a city that never sleeps, how can we ensure fast, safe, and high-quality emergency care for everyone? The UPA em Ação project offers a clear example of how improvement methods can support consisten...
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IHI @ihi.org · 20/04/2026
Age-friendly leaders and teams can use the skill of palliative care colleagues to deliver whole-person care — supporting what matters, managing symptoms, and improving quality of life at every stage. Read more: go.ihi.org/4mFj3i1
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Connecting Palliative Care and Age‑Friendly Care to Support What Matters Most
Age-friendly leaders and teams can use the skill of palliative care colleagues to deliver whole-person care — supporting what matters, managing symptoms, and improving quality of life at every stage.
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IHI @ihi.org · 06/04/2026
Strong community partnerships are key to healthier futures for children and families — and the smartest solutions build on existing foundations instead of starting from scratch. Read more: go.ihi.org/41iBD5K
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Leveraging Existing Infrastructure and Partnerships to Improve Child Health Outcomes
Building sustainable and effective community partnerships is at the heart of improving health outcomes for children and families. Communities can scale what already works to drive lasting change.
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IHI @ihi.org · 01/04/2026
Community health works (CHWs) in rural communities across the country listen to patients and advocate for their needs in conversations with providers and caregivers. CHWs have explored ways to use an age-friendly resource, My Health Checklist, to aid in their work. Read: go.ihi.org/41Hk4MM
ihi.org
How My Health Checklist Changes the Conversation for Rural Community Health Workers and the Older Adults in their Care
My Health Checklist empowers patients to prioritize what matters most, while helping community health workers (CHWs) and providers deliver age‑friendly, patient‑centered care. Rural CHWs share how the...
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IHI @ihi.org · 18/03/2026
Health care teams are deeply committed to protecting children from harm and ensuring the safest possible outcomes. Yet despite best intentions, harm can happen. The Children’s Hospital Association has spent the last decade honing a learning useful framework. Read the blog: go.ihi.org/479W8VH
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An Effective Learning Framework for Preventing Harm
A proven learning framework within the protected environment of a Patient Safety Organization (PSO) accelerates progress in pediatric patient safety.
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IHI @ihi.org · 16/03/2026
From humor to art, two Forum keynotes illuminated how we navigate illness, grief, and uncertainty—and why honest conversations bring clarity and connection. Read the blog: go.ihi.org/4bKH830
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Connection, Co-Survivorship, and the Art of Living with Uncertainty
From humor to art, two Forum keynotes illuminated how we navigate illness, grief, and uncertainty—and why honest conversations bring clarity and connection.
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IHI @ihi.org · 09/03/2026
As AI becomes more widespread, health systems face a practical question that governance structures alone cannot answer: how do you know if it’s actually working? Read the blog: go.ihi.org/4bdwgsX
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AI Monitoring: From Model Metrics to Patient Outcomes
As AI becomes more widespread, health systems face a practical question that governance structures alone cannot answer: how do you know if it’s actually working? This blog addresses the practical work...
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IHI @ihi.org · 05/03/2026
The relationships that community health workers build with patients and caregivers are vital to support health care and well-being. CHWs in rural communities across the country have explored ways to use an age-friendly resource, My Health Checklist, as part of this work. Read: go.ihi.org/4ubNUpK
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Nine Opportunities to Advance Patient-Centered Care with My Health Checklist
My Health Checklist can help spark conversations among caregivers, patients, and health care team members. Rural community health workers are using the checklist to amplify older adult voices and stre...
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IHI @ihi.org · 26/02/2026
When prevention is measured effectively, it becomes part of everyday care. When it is not, prevention can fade into the background, especially in communities that already face barriers to care. Read our blog to learn how CMS shapes prevention through measurement: go.ihi.org/473aFCn
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Prevention First: Turning Health Goals into Everyday Care
Through meaningful preventive quality measures, the Partnership for Quality Measurement (PQM) helps ensure that prevention activities in health care are impactful, useful, and support better care for ...
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IHI @ihi.org · 18/02/2026
IHI VP Dr. Camille Burnett was interviewed by Anastassia Gliadkovskaya about a recent IHI report that offers a framework for health care organizations to continue health equity efforts amid politicization. Read: bit.ly/4aIlgnq
bit.ly
How to conduct health equity work amid politicization, threats
A new report from the Institute for Healthcare Improvement (IHI) offers a framework for healthcare organizations to continue health equity efforts amid politicization.  | A new framework report identi...
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IHI @ihi.org · 11/02/2026
In an interview with IHI, Dr. Lydia Love, DVM, DACVAA, CPPS, shares what inspired her to pursue CPPS, how safety science is taking root in veterinary practice, and what both fields can learn from each other. Dr. Love is the first veterinarian to earn the CPPS credential. Read: go.ihi.org/3Ol4dA6
ihi.org
Bringing Safety Science to Veterinary Medicine
Patient safety isn’t just a human health care concern; it extends across species. In veterinary medicine, safety culture and quality improvement are still emerging — and one veterinarian is leading th...
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IHI @ihi.org · 10/02/2026
IHI and MASS successfully delivered the ‘Training Course on Human-Centered Design for Respectful Health Care Spaces.' The course, which took in Bangladesh, introduced practical human-centered design approaches to improve maternal and newborn health (MNH) care spaces. Read: go.ihi.org/3OwIuFp
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Human-Centered Design Training in Bangladesh Emphasized Multi-Stakeholder Collaboration and Academic Capacity to Co-Design Respectful Health Care Spaces
Bangladesh, February 4, 2026 – The Institute for Healthcare Improvement (IHI) and MASS Design Group successfully delivered the ‘Training Course on Human-Centered Design for Respectful Health Care Spac...
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IHI @ihi.org · 04/02/2026
In a blog for IHI, Teresa Wood, PhD, RN, NEA-BC, shares her experience and insights for strengthening clinicians’ professional identity and enhancing outcomes for both patients and staff. Read the full blog: go.ihi.org/3NUmOD3
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Coach to Connect: The Role of Purpose and Calling in Reducing Patient Safety Events
Leaders who actively support the health care team in rediscovering their core motivations foster a more positive, engaged work environment that improves patient safety. A nurse scientist shares her ex...
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IHI @ihi.org · 28/01/2026
IHI VP Josh Clark caught up with Colin Hung at IHI Forum for a discussion on why quality and safety outcomes often stall despite heavy investment, and what changes when organizations slow their pace of adoption to focus on making existing systems work together. Watch: bit.ly/4akqV3O
healthcareittoday.com
Healthcare Doesn’t Need More Technology. It Needs Its Tools to Work Together. | Healthcare IT Today
Healthcare IT keeps adding new tools, yet frontline frustration continues to grow. In this conversation with IHI’s Josh Clark, the focus shifts from buying more technology to fixing how existing syste...
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IHI @ihi.org · 26/01/2026
Designed specifically for older adults, My Health Checklist helps them reflect on their health, identify what’s going well, and prioritize the questions and concerns that matter most. Read the blog: www.ihi.org/library/blog...
ihi.org
Ideas for Sharing My Health Checklist with Older Adults and Those Who Support Them
In rural communities across the country, community health workers (CHWs) are often the trusted bridge between older adults and the health care system. They know that meaningful conversations — the kin...
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IHI @ihi.org · 22/01/2026
This Friday, January 23, is Maternal Health Awareness Day. IHI's Paolo Borem and Pierre Barker co-authored a journal article on the impact on the institutional maternal mortality ratio of a quality improvement initiative for the primary causes of maternal deaths. Read: go.ihi.org/4t0t38v
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IHI @ihi.org · 21/01/2026
Organized by the Goiás State Health Department, in partnership with Einstein Hospital Israelita and IHI, this initiative is aimed at training improvement specialists and strengthening the quality and performance of health organizations. Read more: go.ihi.org/3NVOCXt
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IHI @ihi.org · 13/01/2026
IHI’s QI Essentials Toolkit includes the tools and templates you need to launch a successful quality improvement project and manage performance improvement. Download here: go.ihi.org/44oN2Ur
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IHI @ihi.org · 05/01/2026
SBAR is an easy-to-remember, concrete mechanism useful for framing any conversation requiring a clinician’s immediate attention and action. SBAR is essential for developing teamwork and fostering a culture of patient safety. Download the SBAR Tool today: go.ihi.org/4qpKspv
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IHI @ihi.org · 30/12/2025
Behind every click and download in 2025 was a signal of health care’s priorities: equity, safety, and workforce well-being. Here’s what the data tells us, and how it guides the year ahead. Read our blog: www.ihi.org/library/blog...
ihi.org
From Metrics to Meaning: What 2025 Revealed about Health Care’s Evolving Priorities
Behind every click and download in 2025 was a signal of health care’s priorities: equity, safety, and workforce well-being. Here’s what the data tells us, and how it guides the year ahead.
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IHI @ihi.org · 29/12/2025
A cross-sectional survey of about 1,500 adults was conducted this fall, asking about health inequities, defined as "preventable, unfair, and unjust differences in how health care is structured and delivered." Read the survey results via @medpagetoday.com: go.ihi.org/4pXaRKL
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'Revolutionary' Change Needed to Address Intractable Healthcare Issue, Experts Say
Without an overhaul in policy, health inequities won't improve, they argued
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IHI @ihi.org · 22/12/2025
Tune into the latest episode of Turn on the Lights Podcast recorded live at the 2025 IHI Forum to hear co-hosts Don Berwick and Dr. Kedar Mate discuss how AI, patient safety, and administrative waste are shaping the future of health care. Listen here: cms.megaphone.fm/channel/ihit...
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IHI @ihi.org · 17/12/2025
In an article for VA News, Ines Valencia-Mendoza, MPH writes about an 87-year-old Veteran whose wish to return home came true thanks to the tireless efforts of his health care team and the structured application of the 4Ms Framework. Read: news.va.gov/143884/vha-h...
news.va.gov
Every VHA Health Care System now has an age-friendly team - VA News
Every VHA Health Care System now includes at least one team recognized as an Age-Friendly Health System.
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IHI @ihi.org · 16/12/2025
"I would like staff nurses to know that they are our front line of defense in patient safety and quality improvement. Period. Full stop." Read the full interview with IHI President and CEO Dr. Sylvia Trent-Adams (with a subscription): journals.lww.com/ajnonline/ab...
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IHI @ihi.org · 15/12/2025
In an article for Fierce Healthcare, Anastassia Gliadkovskaya recaps the fireside chat that took place onstage at the 2025 IHI Forum between IHI President and CEO Dr. Sylvia Trent-Adams and IHI President Emerita and Senior Fellow Maureen Bisognano. Read: www.fiercehealthcare.com/providers/co...
fiercehealthcare.com
'A time of risk': Healthcare quality experts at IHI Forum 2025 urge peers to speak up
Courage was a key theme at this year’s annual Institute for Healthcare Improvement (IHI) Forum as speakers urged attendees to oppose the quality and access compromises likely to come amid | The annual...
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IHI @ihi.org · 04/12/2025
"Everyone deserves a say in their own care." In a blog for IHI, Lauren Schwabish writes about the vital role Speech-Language Pathologists (SLPs) play in bridging the gap between people with communication challenges and effective advanced care planning. Read more: www.ihi.org/library/blog...
ihi.org
How Speech-Language Pathologists Support People to Communicate What Matters Most
Effective advanced care planning for people with communication challenges requires a team effort.
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IHI @ihi.org · 02/12/2025
IHI released a practical, evidence-based framework that aims to establish a US industry standard for measuring health equity efforts. This new resource will be the topic of discussion at sessions CC0 and D17 at the upcoming IHI Forum in Anaheim, CA, USA. Learn more: go.ihi.org/49NiTRm
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IHI @ihi.org · 24/11/2025
IHI VP Jill Duncan attended Southcentral Foundation's (SCF) Nuka Conference and Core Concepts training. SCF is an Alaska Native–owned nonprofit health care system serving nearly 70,000 Alaska Native and American Indian people in Anchorage and the surrounding areas. Read: www.ihi.org/library/blog...
ihi.org
Centering Relationships in Healing: How an Alaskan Health System is Transforming Care Through Trust, Culture, and Community
Southcentral Foundation’s Core Concepts training demonstrates how relationship-based care, rooted in trust, culture, and community, transforms health systems and redefines healing.
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IHI @ihi.org · 18/11/2025
IHI and the NYC Health Department co-designed the Overdose Prevention Collaborative – an initiative to improve overdose prevention in high-risk areas and reduce overdose deaths in NYC using place-based strategies and frontline staff expertise. Read more in the blog: www.ihi.org/library/blog...
ihi.org
Improving on Excellence: Expanding Existing Overdose Prevention Approaches in New York City
The NYC Health Department and IHI co-designed the Overdose Prevention Collaborative – an initiative to improve overdose prevention in high-risk areas and reduce overdose deaths in NYC using place-base...
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IHI @ihi.org · 17/11/2025
At the 10th Latin American Forum on Quality and Safety in Health Care, more than 900 participants and international experts came together to discuss innovation, equity, and person-centered care. Read more via Diario Resumen: diarioresumen.com.ar/sociedad/el-...
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IHI @ihi.org · 12/11/2025
Unable to make it to Anaheim for the 2025 IHI Forum in December? We are now offering a Virtual Pass option to experience the IHI Forum on-demand, wherever you are. Learn more: events.ihi.org/forum
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IHI @ihi.org · 11/11/2025
In a blog for IHI, Dr. Qwynn Galloway-Salazar describes how best to approach complex conversations with aging veterans. She discusses why the 4Ms Framework of an Age-Friendly Health System and tools like My Health Checklist are so valuable. Read: www.ihi.org/library/blog...
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IHI @ihi.org · 05/11/2025
We caught up with Don Berwick ahead of his keynote address at the 2025 IHI Forum. Among several key topics discussed, Don stressed the importance of forming and joining coalitions to solve the urgent issues of health care practice and public health. Read more: www.ihi.org/library/blog...
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