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Hong Shen

@hongshen.bsky.social

38 followers 59 following 0 posts

CMU - HCII

Posts Replies Media

Reposted by Hong Shen

yuxi 👩🏻‍🏫 @yuxiwu.com · 24/06/2025

new paper incoming at USENIX Security 2025 📬 "Navigating Security and Privacy Threats in Homeless Service Provision" really grateful to have worked with @hongshen.bsky.social, Fei Fang, and a team of amazing undergrads and community collaborators on this project yuxiwu.com/pubs/sec25_h...

Navigating Security and Privacy Threats in Homeless Service Provision

People experiencing homelessness interact with service providers to access essential services. As clients, homeless individuals are expected to reveal sensitive information about themselves to service providers, while personal security and privacy (S&P) preferences fall by the wayside. Simultaneously, providers take on S&P-adjacent responsibilities: helping clients fill out applications, safekeeping clients’ personal documents, monitoring clients’ online safety, undergoing workplace S&P training, etc. We created five storyboards to represent S&P challenges that clients can face when they interact with providers. In interviews with homeless individuals and service providers in the Northeastern United States, we use these storyboards to explore the S&P challenges in client-provider relationships within homeless services. We find a set of mismatches in S&P priorities between clients and providers, leading to mistrust between the two parties. We provide design recommendations, envisioned by both parties, for providers to bridge these mismatches.

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Reposted by Hong Shen

Alicia DeVrio @uhleeeeeeeshuh.bsky.social · 06/03/2025

How can we better think and talk about human-like qualities attributed to language technologies like LLMs? In our #CHI2025 paper, we taxonomize how text outputs from cases of user interactions with language technologies can contribute to anthropomorphism. arxiv.org/abs/2502.09870 1/n

Image of the first page of the CHI 2025 paper titled "A Taxonomy of Linguistic Expressions That Contribute To Anthropomorphism of Language Technologies" by authors Alicia DeVrio, Myra Cheng, Lisa Egede, Alexandra Olteanu, & Su Lin Blodgett

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