iiinova — where your digital self keeps evolving

Helplines Partnership @helplinesuk.bsky.social · 30/09/2026

Don't miss your place. Tickets for the HLP Annual Conference are selling fast! 📅 12 Nov 📍 Hyatt Regency Manchester Book Now 👉 www.helplines.org/about/annual... Will you be there? #REPRESENTED

000

Helplines Partnership @helplinesuk.bsky.social · 29/09/2026

Join our FREE webinar on suicidal callers! For helpline and call handling services, being ready to respond when someone tells you they may be at risk is essential. Join our free webinar on Tuesday 6 October 2026, 10am to 10.45am on Zoom. Book today! airtable.com/appTjisqvgyn...

000

Helplines Partnership @helplinesuk.bsky.social · 28/09/2026

Our Director of Operations, Gemma Khairi, is at the Labour Party Conference this week, to raise awareness of helplines. It was wonderful to see Maria Clarke and Karen Landles from JCDecaux and say thank you for their fantastic support for our Developing in the Dark campaign. We love this photo!

000

Helplines Partnership @helplinesuk.bsky.social · 28/09/2026

#REPRESENTED Wondering what's in store at our Annual Conference on 12 November? We've got a full day of discussion, learning, connection & ideas, bringing together people from across the UK helpline sector. 📅 12 November 2026 📍 Hyatt Regency Manchester More 👉 www.helplines.org/about/annual...

000

Helplines Partnership @helplinesuk.bsky.social · 24/09/2026

The helpline sector will be in the room at the HLP Annual Conference. Will your organisation be? 📅 11 Nov 📍 Hyatt Regency Manchester Who will be representing you? www.helplines.org/about/annual... #HLPConference #Represented

000

Helplines Partnership @helplinesuk.bsky.social · 23/09/2026

🎉 Congratulations to CALM! We’re delighted to congratulate CALM on achieving their re-accreditation to the Helplines Standard. Find out more about the Helplines Standard and how your helpline can enquire about accreditation: www.helplines.org/helplines-st...

000

Helplines Partnership @helplinesuk.bsky.social · 22/09/2026

Meet our AGM 2026 speaker – Izzy Verwey We are delighted to announce our speaker for our AGM on Wednesday 14 October 2026, 11am to 12.15pm on Zoom. Izzy Verwey, Senior Practitioner at Revenge Porn Helpline, SWGfL, will share her experience of supporting people affected by intimate image abuse.

000

Helplines Partnership @helplinesuk.bsky.social · 21/09/2026

Announcing the shortlist for the Impact and Change Award! We are delighted to announce the shortlist for the Impact and Change Award. ✨ Dogs Trust Behaviour Support Line ✨ Epilepsy Action ✨ Nacoa UK – National Association for Children of Alcoholics ✨ Pancreatic Cancer UK ✨The Eve Appeal

000

Helplines Partnership @helplinesuk.bsky.social · 01/09/2026

Have you booked your place yet? Join us for the 2026 Annual Conference and Helpline Awards! We’ll be bringing the helpline community together for a day of learning, inspiration and celebration. Find out more and book your place. www.helplines.org/about/annual...

helplines.org

Annual Conference and Helpline Awards 2026 - Helplines Partnership

The Helplines Partnership Annual Conference and Helpline Awards returns on Thursday 12 November 2026.

000

Helplines Partnership @helplinesuk.bsky.social · 25/08/2026

Congratulations to Leeds Women's Aid on successfully achieving their recertification to the Helplines Standard! Their assessment highlighted the strength of their approach, including robust safeguarding policies and procedures and a thorough induction programme for helpline staff.💜

000

Helplines Partnership @helplinesuk.bsky.social · 13/08/2026

According to research frequent callers represent just 3% of callers but account for 60% of calls! How to support callers appropriately while protecting the caller, workers & your service - explored in our Managing Repeat Callers training. 📅 25/08/2026 💻 Virtual 🎓 CPD BOOK tinyurl.com/d6prbxdw

000

Helplines Partnership @helplinesuk.bsky.social · 12/08/2026

This year’s Annual Conference & Helpline Awards take place on Thursday 12 November 2026 at the Hyatt Regency Hotel in Manchester Interested in finding out more about our Annual Conference and Helpline Awards? Watch our video highlights from last year's event. youtu.be/sAkrADyOO4o?...

youtu.be

Helplines Partnership Annual Conference and Helpline Awards 2025

YouTube video by Helplines Partnership

000

Helplines Partnership @helplinesuk.bsky.social · 11/08/2026

There’s still time … to book onto one or more of our virtual training sessions over August & September Level 1 – Essential Helpline Skills: August 18th Level 2 – Developing Helpline Skills: September 15th Level 3 – Advanced Helpline Skills: September 29th Book now! www.helplines.org/training/

helplines.org

Training - Helplines Partnership

Our full list of CPD Accredited training for Helplines and Contact Centres delivered by experienced trainers. We can meet all your training needs.

000

Helplines Partnership @helplinesuk.bsky.social · 05/08/2026

We’re excited to welcome Nic Henderson from @rethinkcharity.bsky.social to our Annual Conference & Helpline Awards 2026. Nic will be exploring how helplines can become more accessible, inclusive and responsive to the people who need them. Book your place today! www.helplines.org/about/annual...

010

Helplines Partnership @helplinesuk.bsky.social · 04/08/2026

We're looking forward to welcoming our members this morning for our Member Space event. We’re sharing the results of our membership survey, revealing what's coming next for Helplines Partnership, and giving you an exclusive first look at some exciting new developments.

000

Helplines Partnership @helplinesuk.bsky.social · 03/08/2026

Join us tomorrow for our Member Space event. We're looking forward to welcoming our members to 'Your Membership. Your Voice. Our Next Chapter', tomorrow. Tuesday 4 August 2026 11am–12pm Online via Zoom There's still time to join us – we'd love to see you there! www.helplines.org/membership/m...

helplines.org

Tuesday 4 August 2026 - Your Membership. Your Voice. Our Next Chapter - Member Space Event - Helplines Partnership

Join our Chief Executive Paula Ojok and Partnership and Engagement Manager Brad Moehringer as they discuss the membership strategy survey results and share more about the work that’s been happening be...

000

Helplines Partnership @helplinesuk.bsky.social · 14/07/2026

Exciting news — Developing in the Dark has been extended! Following a fantastic response from visitors, our exhibition will now remain at Liverpool Library until Friday 31 July 2026, giving even more people the chance to experience these powerful photos and inspiring stories.

000

Helplines Partnership @helplinesuk.bsky.social · 13/07/2026

We're now into week two of our Developing in the Dark exhibition at Liverpool Library, created in partnership with Rachel Brewster-Wright from Little Vintage Photography. If you're in Liverpool this week, we'd love you to visit the exhibition.

000

Helplines Partnership @helplinesuk.bsky.social · 09/06/2026

Look out for our Membership Survey, which launches tomorrow! Please keep an eye on your inbox and, if you can, take a few minutes to share your thoughts.

000

Helplines Partnership @helplinesuk.bsky.social · 08/06/2026

We're delighted to welcome ConfiDental this evening for a bespoke half-day Tailored Building on Skills training session. We’re looking forward to an engaging session. Thank you to ConfiDental for choosing Helplines Partnership to support your learning and development.

000

Helplines Partnership @helplinesuk.bsky.social · 02/06/2026

This Volunteers' Week, we want to say thank you to the thousands of volunteers across the helpline community who dedicate their time, compassion and expertise to supporting others. To every volunteer working across our sector: thank you for all that you do. Your contribution changes lives every day.

010

Helplines Partnership @helplinesuk.bsky.social · 01/06/2026

The Helpline Awards 2026 are now open for nominations! The Helpline Awards are an opportunity to celebrate the achievements of your organisation, highlight the impact of your work, and recognise the individuals and teams making a difference every day. www.helplines.org/about/annual...

000

Helplines Partnership @helplinesuk.bsky.social · 27/05/2026

We’re delighted to welcome PANDAS Foundation as a new member of Helplines Partnership. PANDAS provides hope, empathy and support to families affected by perinatal mental illness and supports parents from conception through to birth and beyond. Welcome to our community.

000

Helplines Partnership @helplinesuk.bsky.social · 26/05/2026

Coming up in June... ✅Level 1 - Essential Helpline Skills (2 June) ✅ Responding to Suicidal Callers (3 June) ✅ Level 2 - Developing Helpline Skills (9 June) ✅ Level 3 - Advanced Helpline Skills (16 June) ✅ Managing Repeat Callers (23 June) ✅ Worker Wellbeing (24 June) Email training@helplines.org

000

Helplines Partnership @helplinesuk.bsky.social · 18/05/2026

Early bird bookings close today at 5pm! Just a quick reminder that today is your last opportunity to secure your place at the 2026 Annual Conference and Helpline Awards at the early bird rate, before bookings close at 5pm today, Monday 18 May 2026. airtable.com/app7L2SoBgaa...

000

Helplines Partnership @helplinesuk.bsky.social · 12/05/2026

Early bird bookings are now open! Join us for the Helplines Partnership Annual Conference and Helpline Awards on Thursday 12 November 2026 at the Hyatt Regency Hotel, Manchester. Book before 5pm on Monday 18 May 2026 to save 10% with our early bird discount. www.helplines.org/about/annual...

helplines.org

Annual Conference and Helpline Awards 2026 - Helplines Partnership

The Helplines Partnership Annual Conference and Helpline Awards returns on Thursday 6 November 2025 at an exciting new venue.

000

Helplines Partnership @helplinesuk.bsky.social · 12/05/2026

It’s Mental Health Awareness Week! This year’s theme is taking action. Whether it’s taking a walk, talking to a friend, setting boundaries, or seeking support from a helpline, everyone’s actions will look different. #MentalHealthAwarenessWeek

000

Helplines Partnership @helplinesuk.bsky.social · 11/05/2026

We’re delighted to welcome Anne Trans+ Health as a new member of Helplines Partnership. Anne Trans+ Health is a not-for-profit gender affirming healthcare service providing compassionate, evidence-based support for trans+ people of all ages.

000

Helplines Partnership @helplinesuk.bsky.social · 06/05/2026

Just a reminder that our Helplines Standard Discovery Session is taking place on Thursday 7 May 2026. Join us from 2pm to 3pm on Zoom to learn more about the Helplines Standard and how it can strengthen your service, improve quality, and support good practice. airtable.com/appbxmYx5gUU...

000

Helplines Partnership @helplinesuk.bsky.social · 05/05/2026

Early bird bookings for the 2026 Annual Conference and Helpline Awards are now open! Join us on Thursday 12 November 2026 at the Hyatt Regency Hotel, Manchester, for a day of learning, connection and celebration across the helpline sector. www.helplines.org/about/annual...

000

Helplines Partnership @helplinesuk.bsky.social · 30/04/2026

Save 15% on our May Open Training! For a limited time only, you can save 15% on all of our virtual open training taking place in May 2026. To claim your discount, simply book before Wednesday 8 May 2026. www.helplines.org/training/

000

Helplines Partnership @helplinesuk.bsky.social · 29/04/2026

Huge congratulations to our Head of Finance, Laura Dowswell, for completing the London Marathon last weekend! Laura decided she wanted to run the London Marathon… so she went out and did exactly that. Well done, Laura!

000

Helplines Partnership @helplinesuk.bsky.social · 28/04/2026

Interested in learning more about the Helplines Standard? Join us for our next Helplines Standard Discovery Session on Thursday 7 May from 2pm to 3pm on Zoom. Find out what the process involves, and how it can benefit your organisation. airtable.com/appbxmYx5gUU...

000

Helplines Partnership @helplinesuk.bsky.social · 27/04/2026

We’d love your feedback on Developing in the Dark! Whether you came to Liverpool to see the exhibition, or viewed it online, we would really value your feedback. Your insights will make a genuine difference in shaping what comes next. airtable.com/appjn2OaxvhN...

000

Helplines Partnership @helplinesuk.bsky.social · 24/04/2026

Welcome to @housingrightsni.bsky.social, who are training with us this morning. We are looking forward to delivering a Level 3 advanced helpline skills session focused on building confidence and strengthening helpline skills. We hope you enjoy the session.

000

Helplines Partnership @helplinesuk.bsky.social · 23/04/2026

Wishing the very best of luck to Laura Dowswell, our Head of Finance and Helplines Standard Lead Assessor, as she takes on the TCS London Marathon this Sunday! Laura is running to raise funds for LOOK UK, a fantastic charity supporting families with visually impaired children.

000

Helplines Partnership @helplinesuk.bsky.social · 22/04/2026

Helplines Partnership training in May! ✅ Level 1 - Essential Helpline Skills (6 May) ✅ Vicarious Trauma (12 May) ✅ Level 2 - Developing Helpline Skills (13 May) ✅ Safeguarding for Helplines (19 May) ✅ Volunteer Management (19 May) ✅ Level 3 - Advanced Helpline Skills (20 May) helplines.org/training/

000

Helplines Partnership @helplinesuk.bsky.social · 15/04/2026

Join us for our Digital Helpline Skill training on Tuesday 21 April 2026. CPD accredited | 6 hours | Virtual via Zoom | 10am to 4pm Fees: £113 (+VAT) for members, £189 (+VAT) for non-members. Book online here airtable.com/appTjisqvgyn...

000

Helplines Partnership @helplinesuk.bsky.social · 14/04/2026

Welcome to SAVERA UK, who join us as new members. Savera UK is dedicated to ending ‘honour’-based abuse (HBA) and all harmful practices. We were proud to work alongside Savera UK last year—supporting their march to end ‘honour’-based abuse, and celebrating their sponsorship of our Helpline Awards.

000

Helplines Partnership @helplinesuk.bsky.social · 13/04/2026

A reminder: if you book our CPD-accredited Volunteer Management course this week, you’ll receive an exclusive 20% discount. The course takes place on Tuesday 19 May 2026. Find out more here... www.helplines.org/training/vol...

000

Helplines Partnership @helplinesuk.bsky.social · 09/04/2026

It was wonderful to welcome Childhood Cancer Ireland to a tailored support skills training session yesterday, with another planned for next week. Childhood Cancer Ireland is a national charity solely dedicated to supporting children and young people with cancer, survivors and their families.

000

Helplines Partnership @helplinesuk.bsky.social · 08/04/2026

Our Find a Helpline directory has been rebranded and is now the Helpline Hub – a trusted, accessible directory showcasing the invaluable support provided by Helplines Partnership members. www.helplines.org/helplines/

000

Helplines Partnership @helplinesuk.bsky.social · 07/04/2026

We are delighted to announce Reason Digital as a recent addition to our trusted supplier network.  Reason Digital is a social enterprise that partners with purpose-led organisations to plan, design and deliver technology and the thinking behind it. www.helplines.org/suppliers-su...

000

Helplines Partnership @helplinesuk.bsky.social · 02/04/2026

If you need to talk, our Helpline Hub can help you find the right support. It connects you to trusted, approved members of Helplines Partnership, offering help in the way that works best for you. www.helplines.org/helplines/

000

Helplines Partnership @helplinesuk.bsky.social · 01/04/2026

Congratulations to Glaucoma UK on achieving the Helplines Standard! It’s been fantastic to see their clear commitment to strengthening their helpline, actively developing best practices to provide the best possible support for those affected by glaucoma. Well done to the team!

000

Helplines Partnership @helplinesuk.bsky.social · 30/03/2026

Congratulations to Coram Voice for achieving the Helplines Standard for the fourth time! The Assessor highlighted the organisation’s conscientious approach to staff and volunteer welfare, and its deep understanding of the challenges children and young people face. Fantastic work! Well done!

000

Helplines Partnership @helplinesuk.bsky.social · 25/03/2026

Congratulations to GamCare on achieving the Helplines Standard! This is a fantastic accomplishment and a real testament to the team’s commitment to quality, continuous improvement, and delivering outstanding support. Well done to everyone on the National Gambling Helpline.

000

Helplines Partnership @helplinesuk.bsky.social · 24/03/2026

Ash's story: 'The CALM helpline was an absolutely invaluable lifeline.' Helplines Awareness Day may have passed, but our Developing in the Dark campaign is gaining momentum. Read Ash's story here. www.helplines.org/about/news-a...

030

Helplines Partnership @helplinesuk.bsky.social · 23/03/2026

Join our team! We’re recruiting for a Membership Executive. We’re looking for a highly motivated individual with excellent communication skills who will be a first point of contact with our membership network. Find out more about the role here. www.helplines.org/about/vacanc...

000

Helplines Partnership @helplinesuk.bsky.social · 20/03/2026

What makes you happy at work? As today is International Day of Happiness we would love to know what makes you happy at work?

001