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Fastmail

@fastmail.com

1K followers 2 following 50 posts

Better email, calendars, and contacts. Fast, reliable email hosting for you or your business. The leading independent email service since 1999. This channel isn't monitored. If you need help, please submit a ticket at fastmail.com/support

Posts Replies Media

Fastmail @fastmail.com · 24/08/2026

Data resilience comes down to a principle our CEO, Bron Gondwana, wrote over ten years ago: the primary copy is gold. Back it up, replicate it. In April, it got tested. A bug wiped mailboxes for 8 accounts. Backups brought everything back. The write-up covers what broke. #Fastmail #Cyrus

Data resilience at Fastmail

A story of a close call, where users lost entire mailboxes due to a bug, but backups allowed us to bring everything back.

Fastmail @fastmail.com · 03/08/2026

Fastmail data can now live primarily in the EU, on servers our own engineers set up in Amsterdam. Current customers can switch in settings; new accounts pick a region at signup.    Our CEO Bron's post walks through exactly what lives where. www.fastmail.com/blog/fastmai... #Fastmail #Email

Fastmail offers EU data region

Choose if you want to make the European Union the primary home for your Fastmail data, on our own secure servers in Amsterdam.

Fastmail @fastmail.com · 30/07/2026

Friday is SysAdmin Day. The best part of our Platform lead's post on it: the work is invisible on purpose. We run our own servers, networks, and DNS, so when something breaks, someone here just walks over and fixes it. www.fastmail.com/blog/system-... #SysAdminDay #Fastmail #EmailMadeBetter #Email

System Administrator Appreciation Day and why we keep our skills in-house

July 31 is System Administrator Appreciation Day. Meet Fastmail's system administrators: the Platform team.

Fastmail @fastmail.com · 12/06/2026

Email authentication is following the path HTTPS took: best practice, then expectation, then infrastructure you assume is there. As AI starts actioning our inboxes, SPF, DKIM and DMARC become the layer we lean on. www.fastmail.com/blog/the-fut... #NationalEmailWeek #Fastmail

The future of email

As AI starts reading and actioning our inboxes, email authentication becomes the trust layer that the future of email depends on.

Fastmail @fastmail.com · 28/05/2026

"Sender address rejected, SPF Failed, not authorised." If you've ever opened a bounce and felt your stomach drop, this one's for you. Merlin shares what to send us so we can fix it fast, with an example from 11 years of support. Read more: www.fastmail.com/blog/a-suppo... #Fastmail #Email #Support

A support agent’s guide to getting your issue solved quickly

What makes a great support ticket? Merlin walks through a real customer story and the details that help most.

Fastmail @fastmail.com · 08/05/2026

For #PrivacyAwarenessWeek2026 and #SmallBusinessWeek, our COO Bek Fraser reflects on running a consultancy. "My clients trusted me with deeply sensitive information. I went with a mainstream provider because I didn't know what I didn't know." www.fastmail.com/blog/what-i-... #Fastmail #PAW2026

What I wish I knew when starting a small business

Lessons from starting a small business, choosing the right email tech, protecting client trust, and avoiding regrets I learned the hard way.

Fastmail @fastmail.com · 05/05/2026

Privacy Awareness Week's theme is building trust when complaints get resolved. True, but it starts earlier. Whether you scan customers' mail. Sell their data. Build for them or for shareholders. You're the customer, not the product. www.fastmail.com/blog/privacy... #Fastmail #PAW2026

Privacy Awareness Week; getting to the heart of trust

Trust is built here: in the everyday choices, not just the resolutions

Fastmail @fastmail.com · 23/04/2026

New for National Email Day: an MCP endpoint at api.fastmail.com/mcp. Opt-in, OAuth-gated, three permission levels: read-only, write, send. Read more: www.fastmail.com/blog/an-mcp-... #NationalEmailDay #MCP #OpenStandards #Fastmail #EmailPrivacy #BetterEmail

An MCP server for Fastmail - National Email Day

Connect your preferred AI client to Fastmail using MCP

Fastmail @fastmail.com · 24/03/2026

Your business deserves email that works for you, not one that scans your communications to sell you things. Fastmail costs money because quality costs money. Your business is worth it. 📬 Learn more: www.fastmail.com/blog/why-bus... #SmallBusiness #EmailPrivacy #Fastmail #Email

Why businesses are switching to Fastmail

Better email for small businesses. Privacy, reliability, and control.

Fastmail @fastmail.com · 06/03/2026

Multi-window support is now live in Fastmail. Hold ⇧ Shift to pop out a compose or conversation into its own window. Plus inline replies and a cleaner compose view. Read the full update: www.fastmail.com/blog/multi-w... #Fastmail #Email #EmailMadeBetter #ProductivityTips

Fastmail @fastmail.com · 24/02/2026

What makes people trust an email provider for 25 years? ✅ You're the customer, not the product ✅ Real humans answer your support tickets ✅ Since 1999, pre-Gmail ✅ Your data belongs to you Here's what they said 👉 www.fastmail.com/blog/why-cus... #Fastmail #Email #EmailMadeBetter #PrivacySecurity

Why customers trust Fastmail

Trusted email since 1999. No ads, no data selling — just fast, private email that works for you.

Fastmail @fastmail.com · 11/02/2026

Safer Internet Day reminder: your search engine probably knows more about you than your email provider. We've teamed up with Kagi, a paid search engine that doesn't track you. No ads, no profiles, no data selling. www.fastmail.com/blog/safer-i... #Fastmail #Email #BetterEmail #Kagi

Safer Internet Day: Why your search engine matters more than you think

You switched to private email, but what about your search engine? Learn how to complete your privacy stack with tracking-free search.

Fastmail @fastmail.com · 05/02/2026

Why don't you hear about Perl in the headlines? Because it works. And keeps working. Sometimes the best technology is the most boring. 🐪 Read more: www.perl.com/article/fast... #Fastmail #Perl #Email #BetterEmail

Fastmail donates to The Perl and Raku Foundation.

Fastmail @fastmail.com · 02/02/2026

February 1 is Change Your Password Day 🔐 But changing passwords constantly doesn’t make you safer. What does? ✔️ Unique passwords ✔️ Password managers ✔️ Passkeys (no passwords at all) Why it matters → www.fastmail.com/blog/change-... #Fastmail #Email #EmailMadeBetter #BetterEmail #PrivacySecurity

Being better with passwords

How to be good with passwords, and why you should use a password manager.

Fastmail @fastmail.com · 13/01/2026

📅 When many isn’t better than one. Bring all your calendars into a single, clear view with Fastmail + Morgen. Less juggling, more focus. 👉 Read more: www.fastmail.com/blog/when-ma... #Fastmail #Productivity #Email #EmailMadeBetter #BetterEmail #CalDAV

When many isn’t better than one: Managing your life with Fastmail and Morgen

Bring all your calendars into one view with Fastmail and Morgen, and finally plan your life without the chaos.

Fastmail @fastmail.com · 17/12/2025

🤔 Understanding email encryption isn’t simple. Email can be encrypted in several ways, each protecting against specific threats. We explain what matters, the trade-offs, and how to balance privacy and security. Read more: www.fastmail.com/blog/email-e... #fastmail

Understanding email encryption

A comprehensive overview of how email is encrypted, the benefits, and the trade-offs.

Fastmail @fastmail.com · 15/10/2025

The Fastmail Desktop App is here! For macOS, Windows, and Linux — with full offline support, native notifications, and default email integration. Goodbye browser tabs 👋 Hello focused productivity 💪 🔗 Learn more: www.fastmail.com/blog/desktop... #Fastmail #EmailMadeBetter #DesktopApp

Introducing the Fastmail desktop app

Fastmail now has native apps for Mac, Windows & Linux.

Fastmail @fastmail.com · 30/09/2025

We're hiring! Join our brilliant customer support team in Fastmail's Melbourne office. Learn more and apply: apply.workable.com/fastmail-1/j...

apply.workable.com

Customer Support Agent (SaaS Helpdesk) - Fastmail

Fastmail is a small company making a big difference Fastmail has been the leading independent email service since 1999, headquartered in Melbourne, Australia, with a global customer base.Our mission i...

Fastmail @fastmail.com · 18/09/2025

💻Happy Software Freedom Day! 🎉 Our engineers solved a year-long crash mystery and shared the fix with the open-source Cache::FastMmap project. That’s the spirit of open source: share, improve, and make the internet more reliable. fastmail.com/blog/the-cac... #Fastmail #MakeEmailBetter #BetterEmail

The Cache Crash

What happens when a mysterious bug causes all your tests to fail once or twice a week? We try to solve these mysteries, even if it takes a year.

Fastmail @fastmail.com · 27/08/2025

🎉 Stay productive anywhere with offline support! Read, draft, and organise your email even without the internet. Everything syncs when you’re back online. Perfect for flights, commutes, or spotty coverage. Now in the Fastmail app and web. Learn more: www.fastmail.com/blog/fastmai... #fastmail

Work offline with Fastmail

Fastmail can now work offline on your phone and on the web.

Fastmail @fastmail.com · 25/08/2025

✨ Better themes, faster navigation, and smarter search Fastmail’s latest updates make your experience smoother than ever. Enjoy new themes, quicker navigation, accounts, and calendar views, smarter search, and more. Check out all the updates: www.fastmail.com/blog/better-...

Fastmail @fastmail.com · 16/06/2025

🚀 Fastmail’s IMAP just got faster. We’ve rolled out TWOM — a new database format with smarter storage, fewer slowdowns, and better performance. It’s now live across all servers. Read more: www.fastmail.com/blog/introdu... #Fastmail

Introducing the twom database format

We replaced the twoskip database format with something faster and better.

Fastmail @fastmail.com · 16/06/2025

🔒 Privacy fatigue is real, but you don’t have to do it all at once.  This #PrivacyAwarenessWeek, start with one easy win: use a password manager. Small steps = better control of your digital life. #Fastmail #PAW2025 Read more: www.fastmail.com/blog/address...

Addressing Privacy Fatigue

Privacy fatigue is a real feeling — here's how to make it manageable

Fastmail @fastmail.com · 30/04/2025

📥 Fastmail’s inbox has been thoughtfully refreshed — now with a cleaner layout, improved usability, and more ways to customize your experience on web and mobile. Learn more: fastmail.com/blog/revampe... #ProductivityTips #Fastmail

A revamped Fastmail inbox

We’ve rolled out an updated look to your message list, in both our webmail and mobile apps.

Fastmail @fastmail.com · 23/04/2025

📬 Happy International Email Day! At Fastmail, email isn't just our business — it's our passion. Open standards, privacy, and real control over your inbox? That’s worth celebrating. 💌 #InternationalEmailDay #Fastmail www.fastmail.com/blog/happy-i...

Happy International Email Day

Celebrate International Email Day with us! Discover why email still rules and how Fastmail is making it better every day.

Fastmail @fastmail.com · 03/04/2025

🔍 Advanced fee scams have evolved into fake job offers. Learn how to spot them and protect your data from scammers. 📖 Read more: fastmail.com/blog/the-evo... #CyberSecurity #JobScams #Fastmail

The evolution of the advanced fee scam

Advanced fee scams have evolved into fake job offers. Learn how to spot them and protect your personal data from scammers.

Fastmail @fastmail.com · 20/12/2024

Advent Day 20: 💡How Fastmail uses Fastmail. From Labels to Snooze and Schedule Send, we rely on our features every day. Curious how we use them? Discover tips from our team and find your new favourite feature! 🔗 Learn more: www.fastmail.com/blog/how-fas... #FastmailAdvent

Dec 20: How Fastmail uses Fastmail!

Discover how our support team use their favorite email features in their daily workflows and personal lives.

Fastmail @fastmail.com · 19/12/2024

Advent Day 19: ✉️ Building offline: mail storage. Neil Jenkins explores how Fastmail handles large volumes of data to make email access seamless—even when you're offline. This marks the final post in our offline mini-series. Read more. #FastmailAdvent #tech

Dec 19: Building offline: mail storage

How we made your mail work fast offline.

Fastmail @fastmail.com · 18/12/2024

Dec 18: 🔄 Building offline: syncing changes. How do we sync offline changes? Our hybrid approach logs changes & patches updates for efficient syncing & smooth conflict resolution. Edits merge seamlessly when back online. Read more: www.fastmail.com/blog/offline... #FastmailAdvent

Dec 18: Building offline: syncing changes back to the server

How offline changes are tracked and replayed.

Fastmail @fastmail.com · 18/12/2024

Dec 17: 🔨 Building offline: general architecture. In today’s Advent post, Neil Jenkins explores the architecture behind Fastmail’s new offline support. Learn how we built a caching layer to handle JMAP requests directly on your device. Read more: www.fastmail.com/blog/offline... #FastmailAdvent

Dec 17: Building offline: general architecture

A technical deep dive into how we added offline support to Fastmail.

Fastmail @fastmail.com · 16/12/2024

Advent Day 16: 🚀 Offline support now in public beta! Use Fastmail offline on your phone and on the web. Read mail and reply, view and edit your contacts, update your calendar, and more, all when you're without internet. Learn more: www.fastmail.com/blog/offline...

Offline support now in public beta

Use Fastmail offline on your phone and on the web.

Fastmail @fastmail.com · 15/12/2024

Advent Day 15: 🙌 Behind Fastmail's platform magic lies a strong team and a clear working agreement. From proactive monitoring to collaborative problem-solving, our platform engineers ensure reliability. Learn more: www.fastmail.com/blog/platfor... #FastmailAdvent

Dec 15: Platform Team working agreement

An inside look at the lifeguards who monitor, protect, and improve our internal systems.

Fastmail @fastmail.com · 14/12/2024

Day 14 of our Advent Series: 🚨Dive into the tech behind Fastmail's on-call systems! From alerts and incident management to balancing engineer well-being, see how we keep services running smoothly. Read more #Tech #FastmailAdvent

Dec 14: On-Call Systems

How Fastmail makes on-call work

Fastmail @fastmail.com · 13/12/2024

🔮 On this spooky Friday the 13th, we're banishing bad luck from our DNS setup! Learn how Fastmail’s move to Knot DNS transformed potential domain nightmares into a streamlined, reliable dream. Read about the change that keeps your email running smoothly. #FastmailAdvent

Dec 13: It’s knot DNS. There’s no way it’s DNS. It is DNS!

How we upgraded our DNS servers to Knot DNS

Fastmail @fastmail.com · 12/12/2024

Dec 12:☀️Following the Sun. How does Fastmail deliver 24/7 support? With a "Follow the Sun" model, our teams ensure seamless, round-the-clock service. Learn how we keep the mail flowing: www.fastmail.com/blog/followi... #FastmailAdvent

Dec 12: Following the Sun

Keeping Fastmail going around the clock

Fastmail @fastmail.com · 11/12/2024

Day 11 of #FastmailAdvent: Meet Marc, our Head of the new Trust, Abuse, and Deliverability team. With 10+ years at Fastmail, he ensures smooth mail flow, loves memos & labels, and stays active cycling.

Dec 11: Meet the team—Marc

Meet Marc, our Head of the new Trust, Abuse, and Deliverability team.

Fastmail @fastmail.com · 10/12/2024

Day 10 of our Advent series: After 30 years, Pobox has merged into Fastmail. A bittersweet end of an era but a smooth transition to an exciting new chapter. Thanks to everyone who made it happen—here’s to the future! #FastmailAdvent

Dec 10: Sunsetting Pobox

Pobox is Fastmail now, but we’re still in love with email.

Fastmail @fastmail.com · 09/12/2024

Dec 9: 🛠️ Building our blog, as part of #FastmailAdvent, we’re taking a look at how we transformed our blog—moving from WordPress to Eleventy for simplicity, speed, and efficiency.

Dec 9: Building a blog

A quick look at the tools we used to build our new blog & marketing site.

Fastmail @fastmail.com · 08/12/2024

Dec 8: 🌟 Guiding Principles. Our principles shape everything we do: 🌐 Be a good internet citizen 🔧 Build the future 🤔 Seek understanding 💬 Value discussion These values guide us to deliver better email, read more: #FastmailAdvent #Company

Dec 8: Guiding principles

The principles that inform how we work at Fastmail

Fastmail @fastmail.com · 07/12/2024

Dec 7: 💌 Revision of the Core Email Specifications. The IETF is updating core email standards (SMTP & IMF) for clarity and modern use—keeping email running smoothly since 2008. Learn about the updates shaping email’s future. #FastmailAdvent #OpenTech

Dec 7: Revision of the Core Email Specifications

The EMAILCORE working group at IETF is updating the core email specifications

Fastmail @fastmail.com · 06/12/2024

Fri 6: 🌟 Dive into the world of TwoSkip—Fastmail’s innovative way to speed up database queries and improve performance. #FastmailAdvent #technology

Dec 6: Twoskip and more

The twoskip database is stable and fast, but we can do even better

Fastmail @fastmail.com · 05/12/2024

📢 Dec 5: MySQL InnoDB innodb_trx is cached. Rob Mueller dives into transaction IDs and MODSEQ optimisation in Fastmail's latest Advent blog. Learn how caching impacts ID generation and how Fastmail tackled the challenge for smoother JMAP syncing. #FastmailAdvent #JMAP

Dec 5: MySQL InnoDB innodb_trx is cached

The value of information_schema.innodb_trx is not reliable, it is cached

Fastmail @fastmail.com · 04/12/2024

👋 Meet Bek, our Head of People & Culture! In 10 months, she’s built a global skills framework and shaped our culture. Her fave feature? Memos! Outside work, she loves music, DIY, and her pup Baxter. Learn more: www.fastmail.com/blog/meet-th...

Dec 4: Meet the team — Bek

Meet Bek Fraser, Head of People and Culture at Fastmail.

Fastmail @fastmail.com · 03/12/2024

Dec 3: On Moving House – Bringing a new Data Centre Online. Fastmail moved both our Data Centers in just a few weeks in July this year.

Dec 3: On Moving House - Bringing a new Datacentre Online

Fastmail moved both our datacenters in just a few weeks in July this year

Fastmail @fastmail.com · 02/12/2024

Dec 2: ⏪ Throwback: Security - Confidentiality, Integrity, and Availability. Security is more than just encryption - read about how Fastmail balances security considerations.

Dec 2: Throwback: Security - Confidentiality, Integrity, and Availability

Security is more than just encryption - read about how Fastmail balances security considerations

Fastmail @fastmail.com · 02/12/2024

Dec 1: Our Mission Statement. It’s at the heart of everything we do—from delivering fast, reliable service with real human support to leading the way in standards and open source. Learn more in the first post of our 2024 Advent series: www.fastmail.com/blog/mission...

Dec 1: Mission Statement

Our mission statement: Fastmail makes email better

Fastmail @fastmail.com · 02/12/2024

🚀 This December, we’re sharing 24 posts in 24 days! 🎉 Each day brings something new—insights into our standards work, team spotlights, product updates, or throwbacks to past favourites. Visit the Fastmail Advent 2024 Overview to follow along daily. www.fastmail.com/blog/fastmai...

Fastmail Advent 2024

24 posts for the first 24 days of December 2024 - overview page