Our Work Vulnerability and Ability to Pay Standards Overview As part of the ECB’s commitment to ensuring everyone subject to enforcement action is treated fairly, we produce Standards and guidance for ECB accredited enforcement firms and those who work for them. We published our first Standards for Enforcement Firms and Agents in October 2024, which […]

Exclusive: Marston Holdings apologises to consumers for ‘enforcement fees’ error

This month’s Board meeting held over two days in Abergavenny provided the perfect opportunity for us to catch up with Dŵr Cymru/Welsh Water, who were one of the very first creditors to make the commit...

Give us feedback or make other enquiries. We want to hear from you. If you wish to make a personal complaint about an enforcement firm or agent, please follow this link Alternatively, you can email us...

Debt Reckoning · Episode

Information from UK Parliament on written questions & answers, written statements and daily reports.