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dxw

@dxw.com
1.3K followers 517 following 242 posts

We design, build and run digital public services that make people's lives better. dxw is employee owned. Find out more about us 👉 linktr.ee/_dxw

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dxw @dxw.com · 10/09/2026
With only 8 weeks to go until UKCharityCamp, now's the time to secure your tickets! And if you're not sure quite what to expect, Harry's shared some thoughts in his latest blog post 👇
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dxw @dxw.com · 27/08/2026
We're hiring for a number of roles here at dxw, including: - Developer - Senior Developer - Lead Technologist - Product Manager/Senior Product Manager Find all the info on the roles and how to apply here 👉 www.dxw.com/careers/#ope...
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dxw @dxw.com · 10/08/2026
We're hiring for a Lead Technologist to provide technical leadership across our teams delivering digital services for the public good. This senior technical role combines hands-on delivery, technical leadership and people support. Find the details and apply here 👉 tr.ee/K4x2vzA2RZ
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Lead Technologist - dxw
Key facts Benefits include About the role As a Lead Technologist at dxw, you’ll provide technical leadership across teams delivering digital services for the public good. You’ll help shape how service...
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Digital Inclusion Toolkit @diginclusionkit.bsky.social · 07/08/2026
News roundup 👇 ✅ Government annual survey on science and tech. ✅ Public tenders can support digital inclusion projects. ✅ Lack of laptop access harms children’s futures. ✅ Digital Nation infographic. ✅ Cornwall Council’s strategy. Read more 👉 digitalinclusionkit.org/digital-incl... @dxw.com
digitalinclusionkit.org
Digital Inclusion News - July 2026 - Digital Inclusion Toolkit
New national survey on digital access, government tech services, and AI. Plus a guide to public tenders and digital inclusion.
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Steph Gray @lesteph.com · 31/07/2026
I'm late to this from the @dxw.com blog but it's excellent and refreshingly uncertain about how junior developers and AI will work together in an agency environment: www.dxw.com/2026/06/what...
dxw.com
What are we going to do about junior engineers?
Nicky looks at the role of junior engineers and what skills they'll need as AI progresses
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dxw @dxw.com · 07/08/2026
Time to secure your spot at this year's UKCharityCamp! Taking place on 5th November in Birmingham.
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dxw @dxw.com · 31/07/2026
Our July newsletter is out now 📨 We're talking about what employee ownership means for dxw and the role of junior developers in the age of AI (amongst lots of other good stuff). Take a look and subscribe here tr.ee/dxw-newslett...
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dxw @dxw.com · 02/07/2026
At the @thekingsfund.bsky.social conference, Marianne noticed "a clear shift from AI as a technical innovation problem to AI as a systems, governance, and service design challenge" in healthcare. "This creates both risk of moving too slowly, and opportunity for real service transformation."
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dxw @dxw.com · 23/06/2026
Our June newsletter is now in your inboxes 📬 This month, we're talking about: - an AI use case with a real impact at DfE - the role of leadership in service transformation - the language around 'AI guardrails' - and why accessibility audits matter more than ever 🔗 tr.ee/dxw-newslett...
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dxw @dxw.com · 19/06/2026
Today is Employee Ownership Day 🎉 We've been employee owned for almost 5 years now. It helps us protect our independence, stay focused on our mission, and make decisions for the long term. If you’re interested in how employee ownership works in practice for us, take a look 👉 tr.ee/dxw-playbook
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dxw @dxw.com · 11/06/2026
Time to celebrate... it's our birthday! 🥳 Today marks 18 years of dxw. Thanks to our team and friends that make us who we are. Here's to the next 18!
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dxw @dxw.com · 10/06/2026
The final part of our 'space around the thing' series is out! And it's all about the role of leadership in creating the right conditions for service transformation to really happen 👉 tr.ee/Br5FvtZAj2
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Unseen architecture: Leadership's role in creating space for service transformation
Discover how effective leadership creates the space for successful NHS transformation by setting direction, enabling teams, and driving lasting change.
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dxw @dxw.com · 05/06/2026
In our latest case study, see how the UK Atomic Energy Authority (UKAEA) worked with us to better understand their online users and help with a tender process for a new website 👉 tr.ee/u9JcBmji2G
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Helping UKAEA simplify and strengthen its digital presence
dxw helped the UK Atomic Energy Authority consolidate six websites into one user-centred platform through research, content design, technical discovery, and evidence-based recommendations.
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#WPLDN - delivering WP-focused events in London @wpldn.uk · 27/05/2026
It's #WPLDN tomorrow, come join us, we have air con, great speakers, free pizza, and some drinks thrown in! Doors open at 6:00pm We'll hear from three speakers across two sessions. Including @cameronjonesweb.bsky.social, Robert Abela & @tna.sh Register free here: www.meetup.com/london-wordp...
meetup.com
#WPLDN - May 2026: Block Editor Migration & WordPress Security, Thu, May 28, 2026, 6:00 PM | Meetup
Join us for another evening at #WPLDN, where we're tackling two of the more practical conversations happening in WordPress right now. First up, the migration question: how
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dxw @dxw.com · 27/05/2026
Harry and co recently worked alongside a team at @departmentforedu.bsky.social on an AI experiment, looking at the role generative AI might play in supporting internal delivery officers. Read about how the team approached the project and what they found here 👉 tr.ee/Agf9xp
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Experimenting with generative AI to support delivery officers at DfE
Lessons from testing AI agents in government: where they improve delivery, where they fail, and why humans still matter.
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dxw @dxw.com · 21/05/2026
Recently we’ve seen an increase in requests for accessibility audits, and the remediation work that follows them. There’s now an acknowledgement that accessibility standards can form a baseline for a better, more inclusive web for everyone. Barry explains more in his blog 👉 tr.ee/ZYSyMI
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Why accessibility audits matter more than ever
With guidelines continuing to evolve, accessibility auditing and remediation is no longer a box to tick, but an ongoing opportunity to improve your website or interface in ways that pay dividends for ...
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dxw @dxw.com · 11/05/2026
We're really excited to share that Ming will be leading a session at @sdingov.bsky.social this September! 👏 On 24th September at 11:15 he'll be discussing how to make better prototyping decisions in the age of AI, with hands-on tips and real-world examples sdingov.net/programme/ar...
sdingov.net
The art of decision making: prototyping public services in the age of AI
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UKCharityCamp @ukcharitycamp.bsky.social · 07/05/2026
The news is out... After a fantastic event last year, we’re really pleased to share that UKCharityCamp is back for 2026 🎉 It’ll be on Thursday 5th November, at The Studio in Birmingham. Sign up for ticket reminders here tr.ee/aKDs7d And to the UKCharityCamp email list here lnkd.in/eaUP3Udm
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dxw @dxw.com · 29/04/2026
Selina's new blog post looks at how emotional insights and clear, compassionate content design are shaping a digital NHS lung cancer screening service to reduce anxiety and improve uptake tr.ee/oRwvmI
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Designing with empathy: writing content for NHS lung cancer screening
How emotional insights and clear, compassionate content design are shaping a digital NHS lung cancer screening service to reduce anxiety and improve uptake.
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dxw @dxw.com · 20/04/2026
Lee's new blog post looks at how we handled a recent supply-chain attack on WordPress users that had one or more of the 26 plugins previously owned by essentialplugins. The attack effected some sites hosted by dxw but, thanks to our security practices, none were damaged by it 👉 tr.ee/PmtSGK
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How dxw protected clients from a recent WordPress supply-chain attack
Lee and Sarah share how we handled a major supply-chain attack on WordPress plugins.
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Digital Inclusion Toolkit @diginclusionkit.bsky.social · 28/03/2026
⭐ New digital inclusion news roundup ⭐ In this special edition, we take a look at the first year of the government’s Digital Inclusion Action Plan 👉 digitalinclusionkit.org/digital-incl... @dxw.com #digitaldivide #localgov #technews
digitalinclusionkit.org
Digital Inclusion News - March 2026 - Digital Inclusion Toolkit
In this special edition, we take a look at the first year of the government’s Digital Inclusion Action Plan.
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dxw @dxw.com · 02/04/2026
Harriet's new blog post shares some insights on their first project working with the NHS, and the lessons they'll be carrying from it into their new role as a Tech Lead. Read the full post here tr.ee/PI9tsl
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Advice to my future Tech Lead self - dxw
Harriet reflects on their first project working in NHS digital transformation, and shares some advice ahead of taking on a new Tech Lead role.
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dxw @dxw.com · 30/03/2026
Last week in London, Leeds and Bristol, we held our first company-wide AI vibe codeathon 🤖 We played around with early stage fixes in Health, Probation, and web hosting; an app for finding a pub garden with some sunshine currently on it; and a fake incident scenarios simulator for SREs.
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dxw @dxw.com · 26/03/2026
We're looking for a Business Analyst to join the dxw team! You’ll work in multidisciplinary teams to help organisations understand how their services operate, identify opportunities for improvement, and ensure digital products and services deliver measurable value. Apply by 6th April tr.ee/WHKBDS
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Business Analyst - dxw
Key facts Benefits include About the role As a Business Analyst at dxw, you’ll work in multidisciplinary teams to shape and improve digital services for the public good. You’ll help organisations unde...
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dxw @dxw.com · 25/03/2026
Stuart and Ynda's new blog post talks about our work with GDS improving the GOV.UK Publishing service, and how we're making it more efficient, less prone to data issues and enabling it to support more channels tr.ee/VbEuW2
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Improving GOV.UK Publishing
An inside look at GOV.UK Publishing: modernising the Publishing API, enabling on-the-fly content generation, and scaling structured content across multiple channels.
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dxw @dxw.com · 23/03/2026
We're looking for a Developer to join us here at dxw! In this hands-on software development role, you’ll build web applications and services in multidisciplinary project teams with a range of clients in various stages of digital transformation. Applications close on 3rd April tr.ee/bY5XcH
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Developer - dxw
Key facts Benefits include Who we are Do you want to help create digital public services that improve lives? We’re an employee-owned agency of technology, design and delivery experts who work primaril...
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dxw @dxw.com · 17/03/2026
Melissa's shared some more insights from a recent two-week design sprint in Image Reading at @england.nhs.uk. The dxw team at NHSE immersed themselves in one very specific and complex topic: how image reader performance is monitored and reported in breast screening tr.ee/Sggv1B
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NHSE Image Reading Design Sprint: Two Weeks Inside Breast Screening Reporting
We've been working with NHS England to how breast screening image reader performance is monitored, reported, and improved to support patient safety.
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dxw @dxw.com · 13/03/2026
Isobel, Marianne and Selina joined an NHS England digital screening UCD day on Tuesday, connecting with other researchers and designers to share experiences and develop their community practices. Plus, Selina was interviewed about her work on lung cancer screening 👏 tr.ee/NEDYQ3j_gJ
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Digital Inclusion Toolkit @diginclusionkit.bsky.social · 28/02/2026
Our biggest ever news roundup, with exciting case studies about digital inclusion projects that are making waves 👉 digitalinclusionkit.org/digital-incl... @dxw.com #localgov #digitalinclusion
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dxw @dxw.com · 03/03/2026
"Just keep it quick and low-fidelity." You've likely heard this as a designer, usually as a gesture intended to ease pressure on the design team. But, Ming says, “low-fi is not a synonym for quick, and choosing the wrong level of polish can slow us down.” Check out his new post here tr.ee/91vKhh
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The Art of Decision Making in Prototyping
Ming explores why prototyping isn’t about being quick or low-fi — it’s about choosing the right level of fidelity to answer the right question at the right time.
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dxw @dxw.com · 27/02/2026
"My role is about grounding the vision in commercial reality, and sometimes challenging existing ways of thinking, to ensure we’re as sustainable as we are ambitious." Our latest Humans of dxw post catches up with Finance & Resources Director Adelle 👉 www.dxw.com/2026/02/huma...
dxw.com
Humans of dxw: from a love of counting to balancing more than just books
Director of Finance, Adelle, shares her non-traditional route into finance and what attracted her to dxw.
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dxw @dxw.com · 19/02/2026
We're hiring! 📢 We're looking for a Lead Technologist/AI and Data Specialist to join our team, developing our approach to AI and helping our clients make best use of it. Find out more and apply here www.dxw.com/jobs/lead-te...
dxw.com
Lead Technologist / AI and Data Specialist - dxw
Key facts Benefits include Who we are Do you want to help create digital public services that improve lives? We’re an employee-owned agency of technology, design and delivery experts who work primaril...
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dxw @dxw.com · 19/02/2026
At almost the same moment we took on the support contract for @greatormondst.bsky.social last year, their lead developer moved on. That’s where Nicky came in. She’s written about her experience providing interim technical leadership with a major Wagtail upgrade on the horizon 👉 tr.ee/ZdirCl
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Stabilising and strengthening Great Ormond Street's web platform
We helped Great Ormond Street Hospital navigate a critical Wagtail upgrade while improving accessibility, ownership, and development speed.
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dxw @dxw.com · 17/02/2026
We're really proud to have renewed our support and continue to be the sole sponsor of @diginclusionkit.bsky.social, who're doing great work providing resources for local government to run digital inclusion programmes 👉 digitalinclusionkit.org
digitalinclusionkit.org
Home - Digital Inclusion Toolkit
Guides, case studies and insights to support your council's digital inclusion work.
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dxw @dxw.com · 13/02/2026
Marianne and Melissa joined the NHS England teams for some much valued in-person workshopping and design sprint days this week. There're some more write-ups to come from the team soon, but you can have a read through their recent blog posts and insights here 👉 tr.ee/NEDYQ3j_gJ
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dxw @dxw.com · 13/02/2026
Steph's shared her insights from a collaborative workshop we hosted late last year with the good folk at Basis and public sector leaders. Our goal for the session was to share learning and critically examine where AI has helped peers and service users 👉 tr.ee/rbFAY6
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Practical AI use cases in public services: what's safe and what works?
dxw and Basis hosted a workshop to explore what safe, practical AI looks like in public services
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dxw @dxw.com · 12/02/2026
From Melissa's experience working with different types of data across central and local government, the biggest challenge seems to be confidence in understanding, evaluating, and applying data to decision making. Her blog post looks at the approaches we can take to normalising it tr.ee/lyiKi9
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Are we confident enough to make data-informed decisions?
Melissa shares the importance of building confidence in applying data to decision making
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dxw @dxw.com · 09/02/2026
AI experiments often fail because they aren’t focussed on where there’s the greatest opportunity for value, like back-end transformation. Remembering that the goal is to learn, not create a finished product, Alex’s latest blog post sets out 4 steps to a well-defined AI experiment tr.ee/PmrP9I7-pk
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4 steps to a well-defined AI experiment - dxw
dxw's Director of Data and Product, Alex Yedigaroff shares 4 steps for successfully running well-defined AI experiments
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dxw @dxw.com · 06/02/2026
In our latest newsletter, we've been taking a look into the work our teams are doing with the @departmentforedu.bsky.social, including Ming's 2-part blog post series on prototyping public services with AI. Check it out and subscribe here 👉 tr.ee/dxw-december...
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dxw @dxw.com · 04/02/2026
At the British Business Bank, we’ve been exploring architectural options for a new application helping small UK businesses access asset finance. George and team spent a couple of hack days working through the fundamentals of Event Sourcing architecture. Here's what they learned 👉 tr.ee/AVszEIVEWJ
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Event Sourcing: what it is, why it's interesting and why we probably won't use it (this time)
George takes a practical look at Event Sourcing: what it is, why it’s appealing for auditability, and why we decided not to use it (for now).
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dxw @dxw.com · 30/01/2026
Service Design Principal Marianne's been out and about this week visiting @england.nhs.uk's mobile breast screening units, chatting to the staff and getting to understand more about how they work. Here she is with NHS colleagues Veronika in Helmsley, and Elliot in Gateshead tr.ee/NuMq6q
Two women face the camera, smiling. They are wearing hooded coats are standing outside on a grassy area, in front of a mobile healthcare clinic with 'York and Scarbrough Teaching Hospitals' written on its side.A woman and man stand outside a small healthcare clinic, smiling towards the camera.
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dxw @dxw.com · 29/01/2026
William has just completed his year-long Developer apprenticeship with our GovPress team (congratulations William!) He’s written a bit about his experience here 👉 tr.ee/8ylhM8
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My Apprenticeship Journey at dxw
William shares his apprenticeship journey in the govpress team at dxw over the last year.
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dxw @dxw.com · 20/01/2026
We're pleased to sponsor @transformgovtalks.bsky.social – an ongoing series of monthly meet-ups for anyone who wants to learn about and discuss improving government. Their next event is next Wednesday, 28th January, and you can join online or in-person luma.com/pc7ji8sg
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dxw @dxw.com · 20/01/2026
Many public services are delivered in spite of existing technology infrastructures, not because of them, holding back the potential for great services. Here're Marianne's thoughts on why a move from legacy tech provides an opportunity to rethink how products and services are delivered tr.ee/Ulf7VU
dxw.com
How to use service design to move away from legacy systems
Marianne shares how we've used service design to move away from legacy systems and rethink how things get delivered
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Sarah Mount @snim2.org · 17/01/2026
There's a few @dxw.com folks here at #UKGovCamp today so do come and have a chat if you're in Brum 🐂 today #ukgc26
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dxw @dxw.com · 24/12/2025
If you’ve been to… well, any events recently, there’s a high chance you’ll have seen us dxw folk around. There’ve been some great opportunities to catch up with and learn from colleagues and friends face-to-face. Here’s a snapshot of what we’ve been up to tr.ee/dxw-december...
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dxw @dxw.com · 22/12/2025
Our last blog post of the year comes from Nina. She takes a look at how we can improve the transition from policy to delivery with 'service patterns' – the reusable building blocks that help teams to design services end-to-end and front-to-back, coherently and consistently 👉 tr.ee/q8iLd5VcII
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Improving the transition from policy to delivery with service patterns
Service patterns are gaining traction across government as a way to design services more consistently and efficiently. In Nina's blog she explores how using them earlier in policymaking can improve th...
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dxw @dxw.com · 11/12/2025
Prototyping is an essential part of interaction design, and various methods exist. With the advent of AI, there’s considerable potential to enhance coding productivity. Here’s what some of our team have learned from pairing the GOV.UK Prototype Kit with Cursor AI 👉 www.dxw.com/2025/12/prot...
dxw.com
Prototyping public services with AI - practical tips
AI is reshaping how interaction designers prototype. This post shares how dxw and DfE have worked together to adopt Cursor AI for their prototyping.
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Digital Inclusion Toolkit @diginclusionkit.bsky.social · 06/12/2025
A few interesting articles in our latest digital inclusion news roundup 👉 digitalinclusionkit.org/digital-incl... @dxw.com #technews #tech4good #localgov #digitalinclusion
digitalinclusionkit.org
Digital Inclusion News - November 2025 - Digital Inclusion Toolkit
New State of the Nation Report, and Treasury looks at how to address digital inclusion to ensure access to banking.
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dxw @dxw.com · 04/12/2025
Content design and content strategy: best friends forever 🤝 This blog post from Louise talks about the benefits of content strategy over just design – the difference between doing the work for someone and giving them the tools, resources and skills to continue the work themselves tr.ee/1MAOHrbKqQ
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Content strategy and content design: best friends forever
The difference between content strategy and content design and why you need both.
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