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Des Traynor

@destraynor.bsky.social
332 followers 187 following 2 posts

Co founder of Intercom

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Des Traynor @destraynor.bsky.social · 25/05/2025
I ❤️ this workflow. Fin will: 1. Observe what happens when it escalates 2. Detect what's missing/wrong in your help centre 3. Suggest a diff on the article or a new article 4. You accept+publish, one click 5. Fin will never need to escalate again
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