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Atlassian Enables Default Data Collection to Train AI
Atlassian will begin collecting customer metadata and in-app content from **Jira**, **Confluence**, and other cloud products by default on **August 17, 2026**, to train its AI offerings including `Rovo` and `Rovo Dev`. The change affects roughly **300,000** customers; metadata collection is mandatory for Free, Standard, and Premium tiers and cannot be opted out on those plans. Enterprise customers can opt out of metadata and in-app collection by default. Collected data will be retained up to **seven years**, with in-app data removed within 30 days after deletion or opt-out and models retrained within 90 days. Customers using customer-managed keys, Atlassian Government Cloud, Isolated Cloud, or with HIPAA requirements are excluded from collection.
