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In celebration of Customer Service Week, we’re joined by C-TRAN’s Manager of Customer Experience, Julyla Deatherage, for our latest episode of Headways with C-TRAN! She chats about the many hats her team wears, the work they are doing to enhance accessibility, strange lost and found items, and more.

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C-TRAN @ctranvancouver.c-tran.com · 23h

Starting Sunday, October 11, C-TRAN Routes 60, 105, 105X, and 190 will no longer be on detour, and will resume regular service following the completion of the I-5 Rose Quarter Improvement Project. For details, visit www.c-tran.com/about-c-tran...

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C-TRAN @ctranvancouver.c-tran.com · 06/10/2026

It’s Customer Service Week! While this event is celebrated every October, our team works 365 days per year, providing top-notch service, whether it’s in person at a sales office, through on-street outreach, or over the phone. Thank you, C-TRAN Customer Experience team, for everything you do.

Two C-TRAN Customer Service Representatives stand at a table next to a parked bus at a Halloween event. They are both dressed as witches.

A C-TRAN Customer Service Representative sits at a desk and smiles as they type on a computer while speaking on the phone.

A C-TRAN Customer Service Representative smiles and waves as they walk with a C-TRAN bus along the Ridgefield Fourth of July parade route.

A C-TRAN Customer Service Representative sits at a desk and smiles.

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C-TRAN @ctranvancouver.c-tran.com · 02/10/2026

#WeekWithoutDriving is here! If you haven't joined yet, it's not too late. Perfection isn't the goal—it’s to experience what life is like for the one-third of Americans who don’t drive and how they navigate the community, whether it's transit, walking, rolling, biking, carpooling, or other means.

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C-TRAN @ctranvancouver.c-tran.com · 26/09/2026

This week, we joined our pals at Community in Motion to issue a proclamation recognizing October 1-8 as Week Without Driving. This annual initiative acknowledges the nearly one-third of Americans who don’t drive, and depend on transit, walking, rolling, biking and carpooling for transportation.

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C-TRAN @ctranvancouver.c-tran.com · 25/09/2026

We’re back at it again with another Transit Tour! This time, we’re highlighting some of Clark County’s tastiest Thai restaurants. No matter what you’re craving, there are plenty of spots to choose from, all accessible by C-TRAN. Check out which spots made the list at www.c-tran.com/about-c-tran...

A glass of Thai iced tea and a plate of Pad Kee Mao.

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C-TRAN @ctranvancouver.c-tran.com · 17/09/2026

We’re proud to share our most recent Transit Excellence Award winners, honoring employees who exemplify our core values: -Dalon Lewis, Demand Response Operator of the Month -Marty Niehaus, Fixed Route Operator of the Month

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C-TRAN @ctranvancouver.c-tran.com · 14/09/2026

Heads up: On Wednesday, September 16, the Customer Service Offices at Mill Plain Transit Center and Vancouver Mall Transit Center will be closed temporarily from 12:00 p.m. to 2:30 p.m. The Customer Service Office at the 51st Circle Administration building will be open during this time.

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C-TRAN @ctranvancouver.c-tran.com · 12/09/2026

Looking to head down a new career path? C-TRAN is hiring! Open positions include procurement and contracts administrator. Help make a difference in your community while earning excellent pay and benefits. View all open roles and apply at www.c-tran.com/careers

A C-TRAN bus parked outside of the C-TRAN operations building.

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C-TRAN @ctranvancouver.c-tran.com · 12/09/2026

ICYMI: C-TRAN service changes go into effect this Sunday, September 13. Schedules for numerous routes will be updated, and select stops will close permanently. In addition, minor modifications will be made to Routes 48, 74, and The Current in the WSU Vancouver/Salmon Creek service zone.

Illustrated C-TRAN bus with text that reads "September 13 service changes."

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C-TRAN @ctranvancouver.c-tran.com · 08/09/2026

Our pals at the National Federation of the Blind of Clark County invite you to Uncork for Braille at Cellar 55 this Sunday, September 13, from 2 p.m. to 5 p.m.! Proceeds from this fundraising event support programs in our community that empower people who are blind or have low vision.

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C-TRAN @ctranvancouver.c-tran.com · 04/09/2026

Reminder: Beginning September 11, all southbound lanes of Interstate 5 will close for up to five weeks as part of the I-5 Rose Quarter Improvement Project in Portland. Routes 60, 105, 105X, and 190 will be on detour.

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C-TRAN @ctranvancouver.c-tran.com · 04/09/2026

Heads up: All C-TRAN routes will be on Sunday/Holiday schedules for Labor Day on Monday, September 7. If your bus doesn't normally run on Sundays, it won't run on the holiday.

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C-TRAN @ctranvancouver.c-tran.com · 26/08/2026

For our latest Transit Tour, we’re making a splash around Clark County! Whether you’re trying to beat the summer heat or get in some quality low-impact exercise, C-TRAN can transport you to a variety of outdoor swimming spots as well as indoor pools.

Indoor pool at the Marshall Community Center. The pool is housed in a space with large windows and is bathed in sunshine. The slanted ceiling is lined with wooden planks.

C-TRAN Route 30 stop outside of the Marshall/Luepke Community Center.

The bank of the Sandy Swimming Hole on a sunny day. The ground is covered in smooth rocks that meet still, clear water. Lush, green trees and vegetation surround the space.

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C-TRAN @ctranvancouver.c-tran.com · 22/08/2026

If you’re going to the Muse concert at Cascades Amphitheater on Saturday, August 22, it would be a Crying Shame if you didn’t take a C-TRAN shuttle and let us do the driving. It’s Easily the best way to avoid the Madness of parking so you can kick back, relax, and enjoy the show.

A Route 71 C-TRAN bus drives through 99th Street Transit Center. The setting sun casts a golden-orange glow.

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C-TRAN @ctranvancouver.c-tran.com · 20/08/2026

We’re proud to share our most recent Transit Excellence Award winners, honoring employees who exemplify our core values: -Sheila Toews, Demand Response Operator of the Month -Jason Schoonover, Fixed Route Operator of the Month -Mikey Felts, Continuous Quality Maintenance Employee of the Month

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C-TRAN @ctranvancouver.c-tran.com · 19/08/2026

C-TRAN is proud to share that Taylor Eidt, Director of Planning and Service Delivery, is a Mass Transit Magazine 40 Under 40 honoree! Eidt doesn’t just plan transit service—he uses it daily.

Portrait of Taylor Eidt standing in front of a Vine station, smiling.

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C-TRAN @ctranvancouver.c-tran.com · 14/08/2026

As The Vine on Highway 99 continues to take shape, remember that you can find find weekly construction updates on the project website: www.c-tran.com/the-vine-on.... Work is also underway at WSU Vancouver, the northern terminus station for the 10-mile corridor.

An excavator and dump truck work in a field at WSU Vancouver on a sunny day, with Mount Hood visible in the background.

A future Vine station on NE 139th Street in Salmon Creek is shown on a sunny day. The boarding platform, railings, shelter structure and other elements of the station are complete.

A future Vine station is shown on Highway 99 near 117th Street. The sidewalk and bike lane wrap around behind the station, which is partially complete with curbs, boarding platform and shelter structure in place.

Construction crews work on a sunny day at a future Vine station along Highway 99 near 63rd Street. There are orange cones and fencing visible as traffic passes by in the background.

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C-TRAN @ctranvancouver.c-tran.com · 14/08/2026

The Clark County Fair is going strong through Sunday, August 16. Crush the traffic, skip parking fees, AND get $1 off admission at the gate when you take a FREE C-TRAN shuttle. Enjoy!

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C-TRAN @ctranvancouver.c-tran.com · 07/08/2026

The Clark County Fair kicks off tomorrow, Friday, August 7! Enjoy Summer’s Best Party by taking a FREE C-TRAN shuttle to the fairgrounds and get $1 off admission at the gate. For details, including shuttle locations and schedules, head to www.c-tran.com/fair

A C-TRAN shuttle bus parked at the Clark County Fair. The sun is setting, and a Ferris wheel looms over the fairgrounds behind the bus.

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C-TRAN @ctranvancouver.c-tran.com · 05/08/2026

Heads up: Beginning September 11, all southbound lanes of Interstate 5 will close for up to five weeks as part of the I-5 Rose Quarter Improvement Project in Portland. Routes 60, 105, 105X, and 190 will be on detour.

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C-TRAN @ctranvancouver.c-tran.com · 31/07/2026

The Clark County Fair is Summer’s Best Party; planning an event its size, however, extends far beyond the summer season. In the latest episode of Headways with C-TRAN, we’re joined by special guest and CEO of the Clark County Fair, John Morrison, who shares what it takes to bring the fair to life.

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C-TRAN @ctranvancouver.c-tran.com · 28/07/2026

July is Disability Pride Month, with July 26 marking the 36th anniversary of the Americans with Disabilities Act (ADA). While accessibility is a critical component of transit planning in a post-ADA world, upgrading older stops can be a lengthy process.

Illustration of a conceptual bus stop design drawn over a photo of a stop located at 117th Avenue and 65th Street. The design includes Braille signage, lighting, a shelter with weather protection and enclosed sides, seating and wheelchair space, a five-foot-by-eight-foot landing pad in front of the shelter, and no more than a two percent slope on the sidewalk in front of the shelter.

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C-TRAN @ctranvancouver.c-tran.com · 25/07/2026

C-TRAN is hiring! Help make a difference in your community while earning excellent pay and benefits. We have multiple open positions, including mechanic, demand response supervisor, and coach operator trainee. View all open roles and apply at www.c-tran.com/careers

C-TRAN Maintenance bay with the garage door open. Inside the bay, toolboxes and workbenches line the wall. Parked outside is a C-TRAN bus with a headsign that reads Garage. An employee in a safety vest stands inside the bus.

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C-TRAN @ctranvancouver.c-tran.com · 20/07/2026

We’re proud to share our most recent Transit Excellence Award winners, honoring employees who exemplify our core values: -David Ekstrom, Demand Response Operator of the Month -Alex Taylor, Fixed Route Operator of the Month -Tomas Mayen, Continuous Quality Maintenance Employee of the Month

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C-TRAN @ctranvancouver.c-tran.com · 07/07/2026

It's our birthday! On July 6, 1981, C-TRAN buses rolled out to complete the agency's first full day of service. 45 years later, we have a lot to celebrate, but serving the Clark County community will always take the cake.

A historic image of a C-TRAN bus driving along a street in traffic, with Mt. Hood in the distance. Confetti is sprinkled over the photo, and a birthday hat with a pom-pom on top of it sits atop the bus. A bunch of balloons and a cupcake with a candle in it are placed along the edge of the photo.

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C-TRAN @ctranvancouver.c-tran.com · 02/07/2026

C-TRAN’s website is temporarily unavailable due to a technical issue. The estimated timeframe for resolution currently unknown. For immediate assistance, please call C-TRAN Customer Service at 360-695-0123, or use Transit app for trip planning and real-time route info. Thank you for your patience!

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C-TRAN @ctranvancouver.c-tran.com · 30/06/2026

We’d also like to thank everyone who celebrated by taking Get There Southwest Washington’s Ride Transit Month Challenge. Don’t forget to log your trips for your chance to win a raffle prize at getthere.rideamigos.com/s/2026-sw-wa...

Six C-TRAN employees stand on the platform at Fisher’s Landing Transit Center, smiling. A bus is parked in a bay behind them.

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C-TRAN @ctranvancouver.c-tran.com · 30/06/2026

That's a wrap on Ride Transit Month 2026! We are grateful to our partners at Clark County and the cities of Battle Ground, La Center, Ridgefield, and Vancouver for joining jurisdictions across Washington State to issue proclamations recognizing June as Ride Transit Month.

Signed printed copies of Ride Transit Month proclamations for the cities of Battle Ground, La Center, Ridgefield, and Vancouver, and Clark County.

C-TRAN CEO Leann Caver and City of La Center Mayor Thomas Strobehn stand together, smiling.

C-TRAN CEO Leann Caver, Ridgefield Mayor Matt Cole, and Ridgefield City Council members stand together smiling. Caver holds a signed Ride Transit Month proclamation.

C-TRAN CEO Leann Caver and City of Vancouver Mayor Anne McEnerny-Ogle smile and pose with a signed Ride Transit Month proclamation.

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C-TRAN @ctranvancouver.c-tran.com · 29/06/2026

The Southwest Washington Regional Transportation Council (RTC) needs your input to help shape the future of transportation in our region!

Illustrated street lined with homes and businesses. Cars and buses drive along the roads, and people and pets walk around and wait at a bus stop. Text reads: Transportation needs survey now available! The survey can be found in English and Spanish by going to: www.surveymonkey.com/r/rtchstpsurvey

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C-TRAN @ctranvancouver.c-tran.com · 26/06/2026

The Ridgefield 4th of July Celebration is just around the corner, and C-TRAN is proud to partner with City of Ridgefield again this year to get you to and from the festivities! Take one of our FREE shuttles to spend less time parking and more time celebrating. See details at RidgefieldWa.us/4July

C-TRAN's historical 1776 bus rolls along the Ridgefield 4th of July parade route. The bus is painted blue with white stars, along with the head of a bald eagle with red and white stripes flowing behind it. The headsign reads Ridgefield, Happy 4th of July. The sidewalk is lined with people enjoying the parade.

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C-TRAN @ctranvancouver.c-tran.com · 25/06/2026

We’re proud to share our June Transit Excellence Award winners, honoring employees who exemplify our core values: -Edwin Archila-Aceituno, Demand Response Operator of the Month -Anita Grant, Fixed Route Operator of the Month -Tyson Mitchell, Continuous Quality Maintenance Employee of the Month

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C-TRAN @ctranvancouver.c-tran.com · 09/06/2026

June is Ride Transit Month, and our pals at Get There Southwest Washington are helping us celebrate with the Ride Transit Month Challenge! Sign up and log your trips for a chance to win a raffle prize. You’ll earn one raffle entry for each trip you log, meaning more chances to win the more you ride.

The interior of a C-TRAN bus with passengers in seats lining both sides of the vehicle. The driver is in their seat, and the bus is parked at a transit center boarding platform.

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C-TRAN @ctranvancouver.c-tran.com · 01/06/2026

C-TRAN sends its love and support to the Longview community and all of those affected by last week's tragic industrial accident. 🤍

A C-TRAN bus parked at a transit center boarding platform. The headsign on the bus reads, “Our hearts are with Longview.”

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C-TRAN @ctranvancouver.c-tran.com · 25/05/2026

On this Memorial Day, C-TRAN remembers and honors those who made the ultimate sacrifice for our freedom and gave their lives serving in our Armed Forces. In observance of the holiday, C-TRAN buses are running on Sunday/holiday schedules today, May 25.

A C-TRAN bus painted in a patriotic color scheme. The bus is blue with white stars. The side of the bus features the head of an eagle with red and white stripes flowing behind it.

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C-TRAN @ctranvancouver.c-tran.com · 14/05/2026

LAST CHANCE—deadline extended for C-TRAN’s 2026 Customer Satisfaction Survey! Whether your feedback is good or bad, the only way to make sure it’s included is to complete the survey by May 17. It only takes a few minutes, and responses are confidential. Take the survey now at www.c-tran.com/survey

A C-TRAN Vine bus parked at Vancouver Mall Transit Center. Passengers wait to board nearby. A speech bubble over the bus reads, "Tell us how you REALLY feel!"

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C-TRAN @ctranvancouver.c-tran.com · 13/05/2026

The results are in, and C-TRAN ridership is UP! Ridership in 2025 reached 5.28 million, a 6.3 percent increase from 2024. In our latest blog post, we break down our busiest routes, ridership trends, and the myth of empty buses.

A handful of passengers walk to and from buses on a boarding platform at a C-TRAN transit center. A Vine bus is parked at the platform.

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C-TRAN @ctranvancouver.c-tran.com · 11/05/2026

For the latest episode of Headways with C-TRAN, we present: Customer Comment Greatest Hits! If you’ve ever wondered what happens to comments once they’re submitted, this one’s for you. Find us on Apple Podcasts and Spotify, or listen at www.c-tran.com/about-c-tran/headways

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C-TRAN @ctranvancouver.c-tran.com · 08/05/2026

This year, in addition to learning more about what we do at C-TRAN and having some hands-on fun painting, students enjoyed K-9 and drone demos thanks to the Vancouver Police Department and the Clark County Sheriff's Office.

Students and staff watch a K-9 demonstration by Vancouver Police Department and Clark County Sheriff's Office. One person speaks to the crowd, as another dressed in protective gear looks down at a dog with its paws up on them.

A dog from the K-9 unit sits during a break in the demonstration. Its tongue is hanging out, and it looks happy. It’s wearing a tactical vest identifying it as a Clark County Sheriff’s Office dog.

A Clark County Sheriff's Office deputy holds a drone they are using in a demonstration.

A screen in the back of a deputy’s vehicle displays an aerial view of C-TRAN’s Operations campus being captured by a drone. In the foreground, a controller for the drone displays a preview of what is on the larger screen.

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C-TRAN @ctranvancouver.c-tran.com · 08/05/2026

#tbt to another fantastic career expo event with Vancouver Elite Outreach! We love these events and are grateful for the opportunity to support VEO’s work to uplift youth in our community and connect them to new experiences.

Students and VEO staff pose in front of the side of a C-TRAN bus.

Students wear protective face masks and use paint sprayers to apply color to a sheet of metal while a C-TRAN employee observes.

Students look up at a C-TRAN bus on a lift in the C-TRAN Maintenance building.

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C-TRAN @ctranvancouver.c-tran.com · 06/05/2026

Tell us how you REALLY feel—take C-TRAN’s 2026 Customer Satisfaction Survey by Sunday, May 10, to make your voice heard! This survey is conducted in partnership with the American Bus Benchmarking Group to improve transit services across the nation.

A passenger boards a Route 71 bus at Broadway and Evergreen. It is a sunny day. There is a speech bubble graphic placed above the bus that reads, “We need your feedback!”

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C-TRAN @ctranvancouver.c-tran.com · 05/05/2026

We’re proud to share the winners of our most recent Transit Excellence Award, honoring operators who exemplify our core values. Nominated by their fellow employees, our recipients for April are: -John Noucher, Demand Response Operator of the Month -Bob Martin, Fixed Route Operator of the Month

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C-TRAN @ctranvancouver.c-tran.com · 01/05/2026

Today, we celebrated Transit Operator Instructor Larry Moore’s retirement. In his 35 years at C-TRAN, Moore trained over 650 new hire coach operator trainees. As an instructor, he led by example, a model of safety, excellence, and professionalism. His legacy is truly immeasurable. Congrats, Larry!

Larry Moore smiles, surrounded by fellow employees listening to someone tell a story.

Larry Moore smiles and talks to a group of coworkers. A congratulatory banner with Moore’s face on it hangs in the background.

Dozens of employees gathered to celebrate Larry watch as he is presented with a going-away gift.

A C-TRAN bus parked at 99th Street Transit Center with a headsign that reads Happy Retirement Larry Moore.

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C-TRAN @ctranvancouver.c-tran.com · 29/04/2026

This past weekend, C-TRAN’s Maintenance team had the pleasure of competing in the @piercetransit.bsky.social Maintenance Roadeo. Up until last year, it had been over a decade since C-TRAN’s Maintenance team competed in one of these events.

Four members of C-TRAN's Maintenance team, and C-TRAN's CEO stand outside of a building, smiling.

Three members of C-TRAN's Maintenance team work on a large engine, while another observes.

Three members of C-TRAN's Maintenance team work on a large electronic panel.

Three members of C-TRAN's Maintenance team work on a lifted platform.

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C-TRAN @ctranvancouver.c-tran.com · 27/04/2026

If you haven’t completed C-TRAN’s 2026 Customer Satisfaction Survey yet, we want to hear from you! No matter how often you ride the bus, your feedback is important. It takes just a few minutes to complete, and your information and responses will remain confidential.

A C-TRAN Vine bus approaches a station at Fourth Plain and Grand Boulevard. A line of passengers is formed at the station, preparing to board.

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C-TRAN @ctranvancouver.c-tran.com · 20/04/2026

Tell us what you REALLY think! C-TRAN’s 2026 Customer Satisfaction Survey is live, and we need your feedback. Whether you ride the bus daily, occasionally, or hardly at all, we want to hear from you.

Two passengers on a C-TRAN Vine bus look at something on a cell phone together.

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C-TRAN @ctranvancouver.c-tran.com · 16/04/2026

ICYMI: Join us for C-TRAN’s 10th annual Plant Swap on Saturday, April 25! We’ll be at 99th Street Transit Center from 11:00 a.m. to 2:00 p.m.—rain or shine. This is a free, family-friendly event.

Illustrated monstera plant leaves in shades of green. Text reads 10th Annual C-TRAN Plant Swap, in partnership with Clark County Food Bank, join us!

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C-TRAN @ctranvancouver.c-tran.com · 14/04/2026

C-TRAN’s 2026 Customer Satisfaction Survey is live, and we want to hear from you! Your opinion matters, whether you ride the bus daily, occasionally, or hardly at all. The survey is conducted as part of our involvement with the American Bus Benchmarking Group (ABBG) in an effort to improve services.

A Vine bus boarding passengers at Turtle Place in downtown Vancouver.

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C-TRAN @ctranvancouver.c-tran.com · 10/04/2026

C-TRAN is hiring! Make a difference in your community while earning excellent pay and benefits. We have multiple open positions, including human resources generalist, manager of procurement & contracts, and customer service representative. View all open roles and apply at www.c-tran.com/careers

An operator instructor sits behind the wheel of a demand response vehicle. They smile as they make a selection on the vehicle's navigation screen.

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C-TRAN @ctranvancouver.c-tran.com · 07/04/2026

The C-TRAN Citizens Advisory Committee (CCAC) is seeking applicants for its Social Services Representative position! The CCAC acts as a liaison between the community and the C-TRAN Board of Directors.

Two Vine buses are parked next to the platform at Mill Plain Transit Center. A handful of passengers walk along the platform. It’s a sunny, blue-skied day.

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