iiinova — where your digital self keeps evolving

Cliff @ctgilley.bsky.social · 21/08/2026

Principles > Processes, Methodologies, Frameworks, etc.

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Reposted by Cliff

HJ @hjarmstrong.bsky.social · 02/07/2026

I love Neil, the ungovernable seal.

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Cliff @ctgilley.bsky.social · 23/06/2026

And another law firm makes millions without breaking a sweat.

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Cliff @ctgilley.bsky.social · 10/06/2026

Class action lawsuits enrich the lawyers at the expense of the consumers who they are intended to protect. It's all just another grift. It's grift all the way down...

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Cliff @ctgilley.bsky.social · 04/06/2026

Flight schedules are complicated beasts, and it was probably more efficient for the entire fleet to have you go to Charlotte instead of Philadelphia.

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Cliff @ctgilley.bsky.social · 03/06/2026

Charlotte is probably one of their hubs -- I'm guessing this is Alaska? Be thankful it wasn't Delta and they didn't get routed through Atlanta!

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Cliff @ctgilley.bsky.social · 20/05/2026

I've always just worked through my agent's office, even for claims issues. The few accidents I've had, everything's been very easy and seamless for getting things done.

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Cliff @ctgilley.bsky.social · 20/05/2026

For all the horror stories I read and hear about State Farm, I've never had any issues with them. My agent is awesome and has always been quick to handle anything that happened to me, or to clarify any questions I have about policies or coverage. I guess I'm just lucky.

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Cliff @ctgilley.bsky.social · 18/05/2026

That's pretty much how long-time Mariners fans have always felt...

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Cliff @ctgilley.bsky.social · 28/01/2026

[10/9] Being great at communications is an ever-evolving skill… #productleaders #productskills #getbetter #newyearnewthoughts

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Cliff @ctgilley.bsky.social · 28/01/2026

[9/9] 📝 Revise, revise, revise — conciseness only comes from editing, as does completeness and tone. 🤔 Reflect on whether your communication achieved its goal(s) — follow up with people who received it, identify gaps or improvements, and integrate them into future efforts.

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Cliff @ctgilley.bsky.social · 28/01/2026

[8/9] 🙋🏻 Identify and study other great communicators — to know how "good" works…you have to observe it and analyze it. 🎯 Think first about the GOAL of your communications — what you are trying to achieve, who the audience is, and what you need them to do with it.

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Cliff @ctgilley.bsky.social · 28/01/2026

[7/9] They know HOW to tell the story they need — they TAILOR their message, their presentation, even their conclusions, to achieve the goals they have. Some suggestions for improving your communications skills:

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Cliff @ctgilley.bsky.social · 28/01/2026

[6/9] Your customers and users do; and even within leadership, different people want to know different things in different ways. One of the major differentiators between "good" product managers and "great" product managers is mastering the subtleties of communication.

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Cliff @ctgilley.bsky.social · 28/01/2026

[5/9] And communicating with customers is totally different from all of that (thank you, #productmarketing!). And this isn't even the sum of all possible audiences — each dev team might need comms differently; partners and ecosystem players don't want to hear things the same way.

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Cliff @ctgilley.bsky.social · 28/01/2026

[4/9] Of all three factors. Which would be fine, if it weren't the basic, fundamental core of everything that a product manager does... How you communicate with a team isn't how you communicate with stakeholders, which is different than how you communicate to leaders.

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Cliff @ctgilley.bsky.social · 28/01/2026

[3/9] Being too detailed bores your audience and they tune out. Speak too much truth to power and you create disdain. Speaking obsequiously and your words have no influence. It's very much a Goldilocks problem, made exponentially more difficult by the compounding effect.

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Cliff @ctgilley.bsky.social · 28/01/2026

[2/9] — in different amounts for different purposes and to different audiences. Say too little, and your message is lost. Say too much, and you confuse your audience. Leaving out details leaves you open for arguments.

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Cliff @ctgilley.bsky.social · 28/01/2026

[1/9] Good #communication is hard, but it's especially important for #productmanagers. What makes comms "good" has been something I've had on my mind lately. In most contexts, effective communication requires some combination of (1) clarity/conciseness, (2) completeness, and (3) politeness/politics.

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Cliff @ctgilley.bsky.social · 15/01/2026

What does being into comics have to do with my legal knowledge or skill? I'm still a licensed attorney in WA state.

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Cliff @ctgilley.bsky.social · 15/01/2026

Ah, got it -- I missed the part about "existing" litigation. The only way that would happen is by order of the court in a change of venue motion, supported by both the original jurisdiction and the foreign jurisdiction. Without compelling arguments, I don't see that happening.

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Cliff @ctgilley.bsky.social · 15/01/2026

You probably couldn't do it for existing litigation, but you could create a click-through agreement changing the venue of choice for future litigation (or, more likely, arbitration).

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Cliff @ctgilley.bsky.social · 15/01/2026

You're conflating Federal law (FRCP) with State law (choice of venue in contracts). And just because it's a contract of adhesion (arguable, since it's a click-through in most cases), doesn't mean it's not enforceable.

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Cliff @ctgilley.bsky.social · 15/01/2026

Basic contract law has always allowed for choice of jurisdiction clauses.

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Cliff @ctgilley.bsky.social · 15/01/2026

This is why companies commonly post a click-through when they change TOS terms -- the click is an affirmation of the new contract.

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Cliff @ctgilley.bsky.social · 13/01/2026

It's entirely possible that she acknowledges internal negative thoughts but chooses not to act on them or let them alter her path. It would take a very talented person to be able to do this and not suppress those thoughts and feelings, though.

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Cliff @ctgilley.bsky.social · 07/01/2026

This is what spineless leadership looks like.

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Cliff @ctgilley.bsky.social · 29/12/2025

Shhhhh...don't say the quiet part out loud!! :P

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Reposted by Cliff

Jason Knight @oneknightinproduct.com · 16/12/2025

Here’s the video of my talk at PRODUCTIZED in Lisbon - a great conference and a fun talk…"Product Management Isn’t Like The Books" www.youtube.com/watch?v=39dR...

youtube.com

Breaking product management rules - Jason Knight

YouTube video by Productized

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Cliff @ctgilley.bsky.social · 17/12/2025

I haven't tracked things like ammunition, rations, or skill kits in any of my games in probably two decades. I'm just not into that level of micromanagement, and "scarcity" isn't a mechanic most of my players enjoy (though we have had some survival-based encounters on occasion to mix that up a bit).

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Cliff @ctgilley.bsky.social · 09/12/2025

Smart move -- if he's not picked up as a free agent by someone else, the M's probably saved some money by letting him go into the market. They can get a more attractive deal on him for 2026. He knows the pitchers and knows the system, he's a decent choice to back Cal.

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Cliff @ctgilley.bsky.social · 23/10/2025

If you let the series go to 7 games, you're playing with fire. Someone was going to get burned.

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Cliff @ctgilley.bsky.social · 12/08/2025

Actual coding only makes up 10-20% of a software engineer's time; optimizing for that is great, but it's not going to "change the game" as much as people want it to. Augmenting the remaining 80-90% of an SWE's job would have significantly more impact across the entire process.

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Cliff @ctgilley.bsky.social · 28/07/2025

It's so frustrating to hear people asking for "the silver bullet" to be more productive, more customer-focused, etc. and then not wanting to hear that it's two things: Direction and Culture. If you have those two things, you can move quickly and deliver value. If you don't, you can't.

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Cliff @ctgilley.bsky.social · 17/07/2025

Unless there's an interest on BOTH sides for it never to see the light of day...

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Cliff @ctgilley.bsky.social · 17/07/2025

I abandoned Hertz many years ago after some bullshit around tolls that they screwed me with. This just reinforces that decision.

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Cliff @ctgilley.bsky.social · 17/07/2025

It's that second part that's the hardest part. You also have to be careful not to work your way out of the job by making things look seamless when they're the opposite behind the curtain. Lessons learned from prior jobs...

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Cliff @ctgilley.bsky.social · 14/07/2025

We already know what the goal is, why do we keep waiting for further confirmation?

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Cliff @ctgilley.bsky.social · 11/07/2025

It's not "if" -- it's "when"...

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Cliff @ctgilley.bsky.social · 07/07/2025

Whether he could have accomplished anything or not, if you're the representative of a population that experiences a disaster of this scale, you show up to support them.

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Cliff @ctgilley.bsky.social · 03/07/2025

Your cats are secretly rooting for you, they just can't bear to show it.

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Cliff @ctgilley.bsky.social · 20/06/2025

In other news, water is wet, the sky is blue, and Satan Claus is out there...and just getting stronger.

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Cliff @ctgilley.bsky.social · 19/06/2025

Any PM who ever wants anyone to "just do what they say" is a shit PM.

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Cliff @ctgilley.bsky.social · 05/06/2025

The biggest moat that MS has built is the packaging of the products and how much gets "included" when IT buys into the ecosystem...other players just don't have that kind of flexibility or depth.

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Cliff @ctgilley.bsky.social · 05/06/2025

Note, I'm not saying it's "right" but that it's not uncommon.

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Cliff @ctgilley.bsky.social · 05/06/2025

That's not uncommon at all in many seat-based B2B licensing setups -- there's not one account per person, it's one account per person, per organization. Certainly not ideal, and not reflective of a more modern world where you have contractors, fractionals, and others working with multiple orgs.

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