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Heidi Neuhauser @crmheidi.bsky.social · 12/03/2025

The DUG Northeast Regional Meetup is getting started! Here's to a great day of learning and networking! #dynamics365 #powerplatform

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Heidi Neuhauser @crmheidi.bsky.social · 14/02/2025

💘 On this Valentine's Day, we think you should spend 11 minutes learning about what we LOVE in the 2025 Release Wave 1 for #Dynamics365 Customer Service!💓 In this video, we review 7 upcoming features & enhancements in #CustomerService. What are you looking forward to the most? youtu.be/KdbZMcFO6PA

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Power Tips: 2025 Release Wave 1 Dynamics 365 Customer Service

YouTube video by Heidi Neuhauser

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Heidi Neuhauser @crmheidi.bsky.social · 31/01/2025

Happy Friday! 🥳 Here's a new episode of #PowerTips to kick off the weekend! We cover features in #Dynamics365 Sales 2025 release wave 1, including Sales Qualification Agent, leads from service interactions & more. What are you looking forward to in Sales? #CustomerEngagement youtu.be/3bKYLTpp0YQ

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Power Tips: Dynamics 365 Sales 2025 Release Wave 1 Features

YouTube video by Heidi Neuhauser

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Heidi Neuhauser @crmheidi.bsky.social · 23/01/2025

I just used my own video tutorial to re-learn how to do something in #Dynamics365! 😂 Half of my content I share is created when I've learn something new!!

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Heidi Neuhauser @crmheidi.bsky.social · 23/01/2025

Hard to believe this trip was less than 2 months ago!! #torresdelpaine #chile #patagonia

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Heidi Neuhauser @crmheidi.bsky.social · 17/01/2025

Have you been playing with #AIPrompts? In today's episode on #PowerTips, Kylie Kiser and I dive into AI Prompts, sharing a great Microsoft resource for prompt writing & a very cool business use case. youtu.be/fsbMu0V54Zw?...

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Power Tips: AI Prompts

YouTube video by Heidi Neuhauser

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Heidi Neuhauser @crmheidi.bsky.social · 13/01/2025

Here are a few of my recent how-to videos to help you utilize out-of-the-box #Dynamics365 CRM Configuration! - Customer Service: youtu.be/3nfMBtuIlJA - Sales: youtu.be/wquNemf0xOI

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Dynamics 365 Customer Service: Customize Case Resolution Form

YouTube video by Heidi Neuhauser

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Heidi Neuhauser @crmheidi.bsky.social · 20/12/2024

Check out the 2024 Year in Review from #PowerTips! Lots of tips covered by the team for #Dynamics365 & #PowerPlatform youtu.be/H_rOGA4SvYs

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Power Tips: 2024 Year in Review

YouTube video by Heidi Neuhauser

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Heidi Neuhauser @crmheidi.bsky.social · 16/12/2024

Unpopular Opinion? 🤔 Power Automate > Copilot Plug-Ins/Agents. Started as a rambling bit of writing. Ended in this. Enjoy and let me know what you think! www.crmheidi.com/index.php/20...

crmheidi.com

Beyond the Buzz: Why Power Automate Still Outshines Copilot -

Discover why Power Automate remains the cornerstone of business automation, outperforming AI-driven Copilot tools.

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Heidi Neuhauser @crmheidi.bsky.social · 12/12/2024

I took 2 weeks off at the end of November to travel to southern Chile to explore Patagonia, specifically Torres del Paine. Hubby and I did a fastpacking trek of 95 miles, completing "the Q" trek over 8 days. It was one of the most magical experiences of my life. ❤️

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Heidi Neuhauser @crmheidi.bsky.social · 12/12/2024

Join our meeting on Teams (or in person at the Microsoft office in Malvern) TOMORROW from 9:30-11:30am EST! Free learning from excellent speakers Éric Sauvé, Leoza Barker & Doug Bellingeri! #PowerAutomate #Copilot Details & meeting link here: community.powerplatform.com/usergroups/e...

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Reposted by Heidi Neuhauser

Karuana Gatimu @karuana.bsky.social · 19/11/2024

Track all of the announcements at #MSIgnite across #Copilot, #Security, #Azure and more via aka.ms/book-of-news This resource has the top level announcements and our blog will hold the rest. We’ll do a recap here for you as well. #CommunityLuv @heddamaven.bsky.social @donasarkar.bsky.social

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Heidi Neuhauser @crmheidi.bsky.social · 18/11/2024

This week's #PowerTips episode dives into the latest features in #PowerApps. We talk about Copilot updates coming soon, resizing side panes, monthly release channels, monitor & improving health, enhanced testing and other cool Power Apps updates! youtu.be/wQxYNPyR3-4?...

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Power Apps 2024 Release Wave 2

YouTube video by Heidi Neuhauser

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