iiinova — where your digital self keeps evolving

Content Design London @contentdesign.london · 5h

Our newest Content Design London eBook by Ivanka Majic will be available on 28 October. Pre-order the eBook: buff.ly/jaNN6Yw Join us for Ivanka’s webinar on Friday 16 October at 1:30 pm UK time: buff.ly/QbKROK5

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User Research: How to gather, analyse and deliver findings that make a difference eBook

A practical guide to learning about the people who use design, and applying that knowledge to make informed decisions. For new and experienced researchers.

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Content Design London @contentdesign.london · 6h

New to content design? Join Content design: fundamentals, 7 to 8 October. Use code AUTUMN150 by 6 October for £150 off. contentdesign.london/shop/content...

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Content Design London @contentdesign.london · 02/10/2026

Content design: fundamentals, 7 to 8 October. Code AUTUMN150 by 6 October: £150 off. contentdesign.london/shop/content...

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Content Design London @contentdesign.london · 02/10/2026

People don’t visit your product or service to read it. They visit to use it. Rich Prowse on designing for how people actually read. contentdesign.london/blog/design-...

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Content Design London @contentdesign.london · 01/10/2026

Our newest Content Design London eBook by Ivanka Majic will be available on 28 October. Pre-order the eBook: buff.ly/tQtg9bs Join us for Ivanka’s webinar on Friday 16 October at 1:30 pm UK time: buff.ly/MhDvg4D

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Content Design London @contentdesign.london · 30/09/2026

Limited places left on Content design: fundamentals, 7 to 8 October. Use code AUTUMN150 by 6 October for £150 off. contentdesign.london/shop/content...

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Content Design London @contentdesign.london · 25/09/2026

Don’t miss out. Early-bird pricing ends today at 5pm (UK time), across the whole autumn programme. contentdesign.london/courses?utm_...

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Content Design London @contentdesign.london · 23/09/2026

Content strategy: leading change, 25 to 26 November. £995 until Friday. contentdesign.london/shop/content...

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Content Design London @contentdesign.london · 22/09/2026

Content design: in-action, 4 to 5 November. Advanced skills for complex products and services. £895 until Friday. contentdesign.london/shop/content...

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Content Design London @contentdesign.london · 18/09/2026

One week left. Early-bird pricing ends Friday 25 September at 5pm, across every autumn Academy course. buff.ly/z3KKyHX

Content Design Academy. Early-bird ends Friday 25 September at 5 pm (UK time).

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Content Design London @contentdesign.london · 16/09/2026

Content used to be something you read. Now it’s something you use. Rich Prowse explains why content design exists. contentdesign.london/blog/why-con...

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Content Design London @contentdesign.london · 14/09/2026

Working with GenAI, 14 to 15 October. Use GenAI to support your content skills, not replace them. £895 until 25 Sep. contentdesign.london/shop/working...

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Content Design London @contentdesign.london · 10/09/2026

Don’t miss out. Two places left on Content strategy: leading change, 16 to 17 September. contentdesign.london/shop/content...

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Content Design London @contentdesign.london · 09/09/2026

Content design: fundamentals, 7 to 8 October. Hands-on practice, a crit and a small portfolio piece. £795 until 25 Sep. contentdesign.london/shop/content...

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Content Design London @contentdesign.london · 07/09/2026

Our autumn dates are live. Fundamentals 7 to 8 Oct. GenAI 14 to 15 Oct and 18 to 19 Nov. In-action 4 to 5 Nov. Leading change 25 to 26 Nov. Early-bird until 25 Sep. buff.ly/z3KKyHX

Join the Content Design Academy. Content design, strategy and GenAI.'

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Content Design London @contentdesign.london · 01/09/2026

Two places left on Content strategy: leading change, 16 to 17 September. contentdesign.london/shop/content...

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Content Design London @contentdesign.london · 21/08/2026

People don't visit your product or service to read it. They visit to use it. Reading is just how they get there. The more reading effort you add, the harder the task gets. Our new post explains what to do about it. buff.ly/PQDg7Sr

contentdesign.london

Design for how people read

What content designers need to know about how people read on screen: working memory, cognitive load, scanning patterns and familiar words.

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Content Design London @contentdesign.london · 21/08/2026

Content strategy: leading change. 16-17 Sep. Find real problems, design practical changes, handle pushback. 2 days plus a mentoring session afterwards. Have a look if you're ready to lead content change. contentdesign.london/shop/content...

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Content Design London @contentdesign.london · 20/08/2026

Most content strategies fail because they focus on the document. The hard part is getting people to change how they work. Our Leading change course is about making strategies stick. 16-17 Sep, plus mentoring. contentdesign.london/shop/content...

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Content Design London @contentdesign.london · 31/07/2026

Working with GenAI. 19-20 August, our last summer date. Prompting, research, bias checking, governance. 2 practical days with experienced content designers. Have a look. contentdesign.london/shop/working...

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Content Design London @contentdesign.london · 30/07/2026

A single course gives your team new skills. An ongoing programme gives them a pathway that grows with their careers. That's how we designed the Academy. We'd love to talk about what would suit your team. contentdesign.london/training-for...

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Content Design London @contentdesign.london · 17/07/2026

Content design: in-action. 5-6 August. For practitioners with 12-18 months' experience who are ready for more complex work. Journey mapping, research, scalable systems, stakeholder presentations. Have a look. contentdesign.london/shop/content...

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Content Design London @contentdesign.london · 16/07/2026

Using GenAI well means using it where it makes sense. These tools can support your work. They can also produce bias and errors. Responsible practice is knowing the difference. 29 to 30 July. Save £100 with code Save100: buff.ly/kkrDCz1 #ContentDesign #UXWriting #GenAI

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Content Design London @contentdesign.london · 16/07/2026

Complex content work is a different kind of challenge. Not a single page, but a whole journey. Different touchpoints, different needs, content that has to hold together. In-Action gives you the practice for that. 5-6 August. contentdesign.london/shop/content...

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Content Design London @contentdesign.london · 14/07/2026

'GenAI is a tool. You decide how to use it.' Understand how the tools work and you can choose where they fit, from research to reviewing content. 2 days, hands-on, 29 to 30 July. Save £100 with code Save100: buff.ly/kkrDCz1 #ContentDesign #UXWriting #GenAI

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Content Design London @contentdesign.london · 14/07/2026

Learn content design live from Australia with Weave, our official training partner in Australia and New Zealand. 2-day fundamentals course, streamed live and taught in your timezone. Thu 23 and Fri 24 July, 9:30am to 4:00pm AEST. Book: buff.ly/ChVASeq #ContentDesign #UXWriting

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Content design: fundamentals

Learn the skills you need to start a career in content design and UX writing. Get intensive, hands-on practice that makes you job-ready, fast.

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Content Design London @contentdesign.london · 10/07/2026

Getting ready for GenAI starts with knowing where it fits your work. 2 days, hands-on, 29 to 30 July. Save £100 with code Save100: buff.ly/kkrDCz1 #ContentDesign #UXWriting #GenAI

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Content Design London @contentdesign.london · 10/07/2026

Working with GenAI. 29-30 July (also 19-20 August). Prompting, research, bias checking, governance. 2 practical days with experienced content designers. You'll leave with resources and tested prompts. contentdesign.london/shop/working...

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Content Design London @contentdesign.london · 09/07/2026

Your team's work is changing. New accessibility rules, new user expectations, GenAI tools. Training gives them the skills and judgement to adapt. We work with teams of all sizes and we'd love to chat. contentdesign.london/training-for...

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Content Design London @contentdesign.london · 03/07/2026

Content design: fundamentals. 15-16 July. Research, design, test, present. 2 days on a realistic project with GenAI throughout. You'll leave with a portfolio piece and a certificate. Have a look. contentdesign.london/shop/content...

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Content Design London @contentdesign.london · 02/07/2026

Content design starts with research. What do users need? What language do they use? Where do they get stuck? You use that evidence to design content that helps people complete tasks. That's what makes it different from writing. contentdesign.london/shop/content...

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Content Design London @contentdesign.london · 25/06/2026

When your whole team trains together, they start working in the same way. Same methods, same vocabulary, same standards. That makes a real difference to quality and consistency. We'd love to talk about what would suit your team. contentdesign.london/training-for...

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Content Design London @contentdesign.london · 19/06/2026

Working with GenAI. 24-25 June. 2 days with practitioners who use these tools every day. Prompting, research, bias checking, governance. You'll leave with skills and tested prompts you can use straight away. contentdesign.london/shop/working...

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Content Design London @contentdesign.london · 18/06/2026

Using GenAI well starts with understanding what it's doing. That's how you spot when it's useful and when it's not. That kind of judgement comes from practice. contentdesign.london/shop/working...

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Content Design London @contentdesign.london · 12/06/2026

Rich Prowse explains Google's updated guidance on AI and search: write for people, structure your content, and follow web standards. That's it. contentdesign.london/blog/ai-and-... #ContentDesign #UXWriting #AISearch

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Content Design London @contentdesign.london · 12/06/2026

When your team creates useful, usable, and safe content as a standard, the training pays for itself. You can measure it: smoother workflows, higher satisfaction, less demand for support. contentdesign.london/training-for...

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Content Design London @contentdesign.london · 11/06/2026

The Content Design Academy is a career-long pathway. Fundamentals for product teams. In-action for complex projects. Leading change for transformation. GenAI for responsible practice. Take one or follow the path. contentdesign.london/courses

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Content Design London @contentdesign.london · 05/06/2026

Content strategy: leading change. Learn why strategies fail, how to diagnose real problems, and how to lead transformation. 2 days plus a mentoring session. For people ready to lead change. 16-17 Sep. contentdesign.london/shop/content...

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Content Design London @contentdesign.london · 04/06/2026

Professional development gives your team the skills and confidence to work independently, work across disciplines, and present decisions with evidence. That frees everyone up to focus on the work that matters most. contentdesign.london/training-for...

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Content Design London @contentdesign.london · 03/06/2026

Psst. Don't tell anyone, but there are 3 places left on our Working with GenAI course, 24 to 25 June. These last spots are £795. Been meaning to book? Now's your chance. 👉 buff.ly/to4j4xZ

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Content Design London @contentdesign.london · 01/06/2026

Early bird pricing for all Content Design Academy courses closes tomorrow, Tuesday 2 June, at 5pm (UK time). GenAI, fundamentals, in-action, and leading change. June to September. 2 days each, max 16 per group. contentdesign.london/courses

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Content Design London @contentdesign.london · 29/05/2026

Content design: in-action. For practitioners ready for complex projects. Journey mapping, research analysis, stakeholder presentations, scalable systems. 12-18 months' experience. 5-6 August. Early bird £895 until 2 June. contentdesign.london/shop/content...

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Content Design London @contentdesign.london · 28/05/2026

Content design: fundamentals. 2 days of hands-on practice: research, design, testing, presenting. GenAI throughout. Portfolio piece and certificate. 15-16 July. Early bird £795 until 2 June. contentdesign.london/shop/content...

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Content Design London @contentdesign.london · 26/05/2026

Accessibility regulations are tightening. If your team creates digital content, our courses give them the methods and practice to make it work for everyone. Accessible, inclusive practice is built into every course. Early bird pricing closes 2 June. contentdesign.london/courses

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Content Design London @contentdesign.london · 22/05/2026

Content work has changed. You're expected to analyse research, work in agile teams, use GenAI, present with evidence. These are the skills that get you into senior roles. The Academy has a course for every stage. contentdesign.london/courses

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Content Design London @contentdesign.london · 21/05/2026

If your organisation is working to improve user experience, reduce costs, or meet accessibility requirements, your content team is central to that work. Our courses give them the methods and practice to deliver. contentdesign.london/training-for...

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Content Design London @contentdesign.london · 15/05/2026

GenAI is already part of content work. Our 2-day course gives you the skills to use it well: prompting, research analysis, bias checking, governance. Practical, not hype. Early bird £895 until 2 June. contentdesign.london/shop/working...

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Content Design London @contentdesign.london · 14/05/2026

Your content team already has strong writing skills. Professional development builds on that: methods and practice to work across disciplines, bring evidence to decisions, and shape products and services. contentdesign.london/training-for...

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Content Design London @contentdesign.london · 05/05/2026

Content design: in-action is now available in Australia and New Zealand, delivered by our partner Weave. Designed for practitioners with 12 to 18 months of experience. Learn to design content across complex journeys. 📅 10 to 11 September buff.ly/UNIE7Lg #ContentDesign #UXWriting #AusUX #NZUX

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Content design: in-action

Develop advanced teamwork skills for designing content across complex digital products and services. Get intensive, hands-on practice.

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Content Design London @contentdesign.london · 30/04/2026

Most intranet problems aren't platform problems. Lizzie Hines on rebuilding the V&A's intranet and why the real work was reshaping the content and services, not the tech. buff.ly/XV1I9dC #ContentDesign #IntranetDesign #ServiceDesign

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How to create an intranet

Or ‘How to help staff get stuff done’

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