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Richard Heeks

@cddmanchester.bsky.social
138 followers 49 following 369 posts

Researching and teaching on digital development / ICT4D. Specific current collaboration interests: role of digital in mountain regions; "positive digital development"; digital futures in Cumbria. Other interests in AI4D and gig economy labour standards.

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Richard Heeks @cddmanchester.bsky.social · 01/10/2026
Climate Adaptation in Mountain Areas: Lessons from Earth Observation Cases Earth observation data is increasingly used to fill the environmental data gaps that constrain climate adaptation planning in mountain areas. But what makes it genuinely useful in practice? Drawing on cases from the Andes…
ict4dblog.wordpress.com
Climate Adaptation in Mountain Areas: Lessons from Earth Observation Cases
Earth observation data is increasingly used to fill the environmental data gaps that constrain climate adaptation planning in mountain areas. But what makes it genuinely useful in practice? Drawing on cases from the Andes to the Himalaya, this post follows the information value chain from satellite data through to real-world results, and draws out a lesson at each step.
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Richard Heeks @cddmanchester.bsky.social · 30/09/2026
How Widespread are Digital Water Payments in #Ghana? ict4dblog.wordpress.... #DigitalWater #FinTech #WaterTech
ict4dblog.wordpress.com
How Widespread are Digital Water Payments in Ghana?
Digital systems are seen as important elements in the governance and management of the water sector. For instance, systems such as digital meters, IoT applications, digital payments, etc can signif…
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Richard Heeks @cddmanchester.bsky.social · 23/09/2026
Context and Digital Start-Ups in the Global South ict4dblog.wordpress.... #DigitalEconomy #DigitalEnterprise
ict4dblog.wordpress.com
Context and Digital Start-Ups in the Global South
How does context affect new digital start-ups in the global South? The open-access paper, “Embeddedness of Digital Start-Ups in Development Contexts” provides some answers, using the Triple Embedde…
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Richard Heeks @cddmanchester.bsky.social · 17/09/2026
How can #Earthobservation data better support adaptation in #mountain regions? New post traces the chain from data → information → decisions → action → results, drawing lessons from cases in the Himalaya, Andes and Alps. www.linkedin.com/pulse/climat...
linkedin.com
Climate Adaptation in Mountain Areas: Lessons from Earth Observation Cases
What lessons can be learned from current use of earth observation data to support climate adaptation planning in mountain areas? Before we get to that, let me first review why this question is importa...
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Richard Heeks @cddmanchester.bsky.social · 16/09/2026
Positive Deviance: A Data-Powered Approach to the Covid-19 Response ict4dblog.wordpress.... #PositiveDeviance #PositiveDigitalDevelopment
ict4dblog.wordpress.com
Positive Deviance: A Data-Powered Approach to the Covid-19 Response
Nations around the world are struggling with their response to the Covid-19 pandemic.  In particular, they seek guidance on what works best in terms of preventive measures, treatments, and public h…
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Richard Heeks @cddmanchester.bsky.social · 11/09/2026
How to research “positive digital development” using variants of the appreciative inquiry approach: ict4dblog.wordpress.com/2026/09/08/m... #ICT4D #PositiveDigitalDevelopment #AppreciativeInquiry
ict4dblog.wordpress.com
Methodologies for Positive Digital Development: Variants of Appreciative Inquiry
Appreciative Inquiry offers a natural methodology for positive digital development, but what about criticisms that it is too rose-tinted or a-political? This post explores two variants that respond…
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Reposted by Richard Heeks
Mountain Research and Development @mrdjournal.bsky.social · 10/09/2026
Digital divides persist in Austria, despite its target of full gigabit coverage by 2030. A new study by Erika Quendler and Florian Stender @bab.gv.at shows that mountainous terrain is a key barrier to farm broadband access in the Austrian Alps and requires policy attention. doi.org/10.1659/mrd....
Caption: Valley municipality of Heiligenblut am Grossglockner, Kärnten, Austria: How well are its inhabitants connected to the internet? (Photo courtesy of Magnific, www.magnific.com)
Description: Photo of a village in a flat valley lined by steep, densely forested mountains. The photo is taken from an elevated position, looking diagonally across the valley. In the middle of the valley, houses line a road running parallel to a tree-lined river. The rest of the flat valley floor is taken up by fields. More houses and a church sit on the near slope, partly hidden by trees. The sky is cloudy.Photo of a village in a flat valley lined by steep, densely forested mountains. The photo is taken from an elevated position, looking diagonally across the valley. In the middle of the valley, houses line a road running parallel to a tree-lined river. The rest of the flat valley floor is taken up by fields. More houses and a church sit on the near slope, partly hidden by trees. The sky is cloudy.
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Richard Heeks @cddmanchester.bsky.social · 10/09/2026
Four failures, five objectives and the policy instruments to match: a short video on how governments can build genuinely #inclusiveinnovation systems. Free paper linked youtu.be/CMoaWdlWKIk #InnovationPolicy #DigitalDevelopment
youtu.be
Policies for Inclusive Innovation: What Governments Actually Need to Do
YouTube video by CDDManchester
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Richard Heeks @cddmanchester.bsky.social · 09/09/2026
Ride-hailing Platform Asymmetries between Riders and Driver-partners in Lagos, #Nigeria ict4dblog.wordpress.... #GigWork #GigEconomy
ict4dblog.wordpress.com
Ride-hailing Platform Asymmetries between Riders and Driver-partners in Lagos, Nigeria.
Platform companies, with the help of data, have the potential to formalise the processes of transport systems in global South cities, especially in African cities which are characterised with infor…
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Richard Heeks @cddmanchester.bsky.social · 08/09/2026
Methodologies for Positive Digital Development: Variants of Appreciative Inquiry Appreciative Inquiry offers a natural methodology for positive digital development, but what about criticisms that it is too rose-tinted or a-political? This post explores two variants that respond to those concerns,…
ict4dblog.wordpress.com
Methodologies for Positive Digital Development: Variants of Appreciative Inquiry
Appreciative Inquiry offers a natural methodology for positive digital development, but what about criticisms that it is too rose-tinted or a-political? This post explores two variants that respond to those concerns, showing how generative and critical approaches can incorporate problems, power and inequality while retaining a focus on strengths and better futures.
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Richard Heeks @cddmanchester.bsky.social · 04/09/2026
Why do so many innovations aimed at the poor never reach them, or fail once they do? My new short video explains what governments need to do to make innovation inclusive. youtu.be/CMoaWdlWKIk #InclusiveInnovation #ICT4D
youtu.be
Policies for Inclusive Innovation: What Governments Actually Need to Do
YouTube video by CDDManchester
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Richard Heeks @cddmanchester.bsky.social · 03/09/2026
Six Good Practices for Digital Inclusion: Lessons from Cumbria A study with the Cumbria Digital Inclusion Network identified six best practices for effective digital inclusion: strengthening digital foundations, facilitating support, providing physical spaces, integrating digital aid into existing…
cumbriadigitalfutures.wordpress.com
Six Good Practices for Digital Inclusion: Lessons from Cumbria
A study with the Cumbria Digital Inclusion Network identified six best practices for effective digital inclusion: strengthening digital foundations, facilitating support, providing physical spaces, integrating digital aid into existing activities, focusing on purposeful use of technology, and building networks. These strategies emphasise both access and relational support in driving meaningful digital engagement.
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Richard Heeks @cddmanchester.bsky.social · 02/09/2026
Rural #Resilience Impact of ICTs-in-Agriculture ict4dblog.wordpress.... #AgTech #ICT4D
ict4dblog.wordpress.com
Rural Resilience Impact of ICTs-in-Agriculture
What impact do ICT-in-agriculture projects have on rural resilience? To cope with short-term shocks (e.g. conflict, economic crisis) and long-term trends (e.g. climate change), rural areas in devel…
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Richard Heeks @cddmanchester.bsky.social · 26/08/2026
Addressing Institutional Voids in Nigeria’s Agricultural Finance Markets through Agri-finance Platforms ict4dblog.wordpress.... #FinTech #ICT4D #Nigeria
ict4dblog.wordpress.com
Addressing Institutional Voids in Nigeria’s Agricultural Finance Markets through Agri-finance Platforms
In my previous blog “Crowdfarming: Platform-enabled Investment in Nigerian Agriculture”, I talked about how digital platforms are being mainstreamed into agricultural finance markets in Nigeria. Th…
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Richard Heeks @cddmanchester.bsky.social · 24/08/2026
New paper: “Evaluating the Development Impact of Digital Platform Work through the Capability Approach” journal.icter.org/index.php/IC... #GigEconomy #PlatformWork #DigitalLabour #DigitalDevelopment #CapabilityApproach #ICT4D
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Richard Heeks @cddmanchester.bsky.social · 19/08/2026
ICTs and Precision Development: Towards Personalised Development ict4dblog.wordpress.... #ICT4D #DigitalDevelopment
ict4dblog.wordpress.com
ICTs and Precision Development: Towards Personalised Development
Are ICTs about to deliver a new type of socio-economic development: personalised development? ICTs can only have a significant development impact if they work at scale; touching the lives of thousa…
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Richard Heeks @cddmanchester.bsky.social · 19/08/2026
What makes for effective digital inclusion? My recent study with the Cumbria Digital Inclusion Network identifies six good practices drawn from the report, People, Purpose, Partnerships & Place: Lessons for Digital Inclusion from Cumbria www.linkedin.com/pulse/six-go... #DigitalInclusion #Cumbria
linkedin.com
Six Good Practices for Digital Inclusion: Lessons from Cumbria
What makes for effective digital inclusion? My recent study with the Cumbria Digital Inclusion Network sought to answer this question through interviews with 17 of its most active members. From their ...
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Richard Heeks @cddmanchester.bsky.social · 12/08/2026
How can we research and design for better digital futures? One answer comes from Appreciative Inquiry: ict4dblog.wordpress.com/2026/07/23/m... #ICT4D
ict4dblog.wordpress.com
Methodologies for Positive Digital Development: Appreciative Inquiry
Positive digital development calls for approaches that start from strengths rather than problems. This post introduces Appreciative Inquiry and its 4-D cycle, Discovery, Dream, Design and Destiny, …
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Richard Heeks @cddmanchester.bsky.social · 12/08/2026
Digital financial inclusion in ten African countries: foregone digital dividends ict4dblog.wordpress.... #DigitalInclusion #FinTech
ict4dblog.wordpress.com
Digital financial inclusion in ten African countries: foregone digital dividends?
The story of mobile money in Africa, such as Mpesa, is one of the success stories to have arisen from the continent in recent years. A World Bank report in 2016, featured mobile money services, tog…
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Richard Heeks @cddmanchester.bsky.social · 07/08/2026
Good #inclusiveinnovation policy needs a shift in worldviews, seeing marginalised groups as both producers and consumers of innovation This post makes the case for collaborative, experimental "Policy Collaboratories" ict4dblog.wordpress.com/2016/04/29/p... #ICT4D
ict4dblog.wordpress.com
Policies for Inclusive Innovation
Inclusive innovation, creating goods and services for and by marginalised groups, faces failures in development, design, diffusion, and use. A working paper outlines five policy objectives to addre…
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Richard Heeks @cddmanchester.bsky.social · 05/08/2026
Five policy objectives for #inclusiveinnovation: ict4dblog.wordpress.com/2016/04/29/p...
ict4dblog.wordpress.com
Policies for Inclusive Innovation
Inclusive innovation, creating goods and services for and by marginalised groups, faces failures in development, design, diffusion, and use. A working paper outlines five policy objectives to addre…
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Richard Heeks @cddmanchester.bsky.social · 05/08/2026
Financial Inclusion and Institutional Voids: Are Digital Platforms a Solution ict4dblog.wordpress.... #FinTech
ict4dblog.wordpress.com
Financial Inclusion and Institutional Voids: Are Digital Platforms a Solution?
“What drives development” has long been a fundamental question for many scholars and policymakers. One consensus reached is that financial inclusion – access to and use of formal financial se…
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Richard Heeks @cddmanchester.bsky.social · 29/07/2026
Trust Issues and Ride-Hailing Platforms in Lagos, #Nigeria ict4dblog.wordpress.... #GigWork #GigEconomy #RideHailing
ict4dblog.wordpress.com
Trust Issues and Ride-Hailing Platforms in Lagos, Nigeria.
The idea of building trust is often central to the adoption and use of technology platforms in general such that the processes and governance of these platforms ought to align with the realities of…
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Richard Heeks @cddmanchester.bsky.social · 23/07/2026
Methodologies for Positive Digital Development: Appreciative Inquiry Positive digital development calls for approaches that start from strengths rather than problems. This post introduces Appreciative Inquiry and its 4-D cycle, Discovery, Dream, Design and Destiny, as one way to put that idea into…
ict4dblog.wordpress.com
Methodologies for Positive Digital Development: Appreciative Inquiry
Positive digital development calls for approaches that start from strengths rather than problems. This post introduces Appreciative Inquiry and its 4-D cycle, Discovery, Dream, Design and Destiny, as one way to put that idea into practice, sketching examples for digital inclusion, public services, AI4D and platform work.
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Richard Heeks @cddmanchester.bsky.social · 22/07/2026
The Quest for the Digitisation of Education in Developing Countries: Are we Forgetting Teachers ict4dblog.wordpress.... #EdTech
ict4dblog.wordpress.com
The Quest for the Digitisation of Education in Developing Countries: Are we Forgetting Teachers?
The development of every country partly depends on how strong and reliable its educational system is to produce the best minds to innovate and bring new solutions to that country’s challenges. Ofte…
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Richard Heeks @cddmanchester.bsky.social · 16/07/2026
Action Research Priorities on Digital Futures for Mountain Development What should be the action research agenda on digital data/tech and sustainable mountain development? This new post identifies four priorities drawn from a multi-stakeholder workshop held recently in Kathmandu: 1. Digital early…
ict4dblog.wordpress.com
Action Research Priorities on Digital Futures for Mountain Development
What should be the action research agenda on digital data/tech and sustainable mountain development? This new post identifies four priorities drawn from a multi-stakeholder workshop held recently in Kathmandu: 1. Digital early warning and disaster resilience in mountain areas 2. Climate—health data systems for mountain populations 3. Digital technologies and the strengths of mountain communities 4. Whose digital futures? Community voice and participatory design in mountain contexts
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Richard Heeks @cddmanchester.bsky.social · 16/07/2026
How can digital technologies contribute to effective and just adaptation in #mountains? Summary of Adaptation@Altitude learning event: adaptationataltitude.org/knowledge-ba...
adaptationataltitude.org
A@A Knowledge Network: How can digital technologies contribute to effective and just adaptation in mountains? - Adaptation At Altitude
Learn about the role of digital technologies in climate change adaptation efforts in mountains in this A@A Knowledge Network event summary.
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Richard Heeks @cddmanchester.bsky.social · 15/07/2026
An Applied Data Justice Framework for Datafication and Development ict4dblog.wordpress.... #DataJustice #DataForDevelopment
ict4dblog.wordpress.com
An Applied Data Justice Framework for Datafication and Development
Data is playing an ever-growing role in international development.  But what lens can we use to analyse the impact of data on development? The emerging field of “data justice” offers some valuable …
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Richard Heeks @cddmanchester.bsky.social · 14/07/2026
What is an “Inclusive Innovation Policy Collaboratory”? Paper no.61 – Policies to Support Inclusive Innovation – at www.gdi.manchester.ac.uk/research/pub...
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Richard Heeks @cddmanchester.bsky.social · 10/07/2026
The various #InclusiveInnovation policy actors and their responsibilities Paper no.61 at www.gdi.manchester.ac.uk/research/pub...
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Richard Heeks @cddmanchester.bsky.social · 09/07/2026
Action Research Priorities on Digital Futures for #Mountain Development www.linkedin.com/pulse/action...
linkedin.com
Action Research Priorities on Digital Futures for Mountain Development
What should be the action research agenda on digital data/tech and sustainable mountain development? On 26th May, 20 stakeholders – an international mix of researchers and practitioners – gathered to ...
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Richard Heeks @cddmanchester.bsky.social · 08/07/2026
Analysing the Perceptions of Digital Gig Workers: Mining Emotions from Job Reviews ict4dblog.wordpress.... #GigEconomy #PlatformEconomy
ict4dblog.wordpress.com
Analysing the Perceptions of Digital Gig Workers: Mining Emotions from Job Reviews
In a previous post, we provided a discussion of how the analysis of user-generated content (e.g. comments/posts on social media and/or job review sites) can help in understanding perceptions of dig…
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Richard Heeks @cddmanchester.bsky.social · 07/07/2026
Sample #InclusiveInnovation policy goals and instruments to address lack of innovation for, with and by marginalised groups Paper no.61 at www.gdi.manchester.ac.uk/research/pub...
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Richard Heeks @cddmanchester.bsky.social · 03/07/2026
Innovation has long served the economic core not the periphery. This paper unpacks 5 failures (development, design, diffusion, use, context) blocking inclusive innovation, and what policy can do about each one #InclusiveInnovation papers.ssrn.com/sol3/papers....
papers.ssrn.com
Policies to Support Inclusive Innovation
Innovation can help fight inequality and social exclusion. But, at present, there are too many barriers to this form of “inclusive innovation”. New government p
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Richard Heeks @cddmanchester.bsky.social · 01/07/2026
Classic papers of #ICT4D: Steering #eGovernment Projects from Failure to Success: Using Design-Reality Gap Analysis as a Mid-Implementation Assessment Tool PDF: hummedia.manchester....
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Richard Heeks @cddmanchester.bsky.social · 30/06/2026
Working paper: why #inclusiveinnovation needs active policy support not just market forces 5 objectives for governments, from orienting formal R&D toward the poor to removing structural barriers excluding low-income innovators. #InnovationPolicy www.researchgate.net/publication/...
researchgate.net
(PDF) Policies to Support Inclusive Innovation
PDF | On Jan 1, 2015, Christopher Foster and others published Policies to Support Inclusive Innovation | Find, read and cite all the research you need on ResearchGate
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Richard Heeks @cddmanchester.bsky.social · 26/06/2026
AI Agents in Chinese Enterprises: A New Digital Divide? ict4dblog.wordpress.com/2026/06/26/a...
ict4dblog.wordpress.com
AI Agents in Chinese Enterprises: A New Digital Divide?
China’s next digital divide may not hinge on access to AI but on whether firms can turn AI agents into governed organisational capabilities. While agents could help SMEs manage research, inventory …
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Richard Heeks @cddmanchester.bsky.social · 26/06/2026
My “Policies to Support Inclusive Innovation” paper explains the rationale, goals, instruments and governance which will help governments support the expansion of #inclusiveinnovation : papers.ssrn.com/sol3/papers....
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Richard Heeks @cddmanchester.bsky.social · 24/06/2026
Classic papers of #ICT4D: A Framework for Assessing Privacy Readiness of #eGovernment PDF: hummedia.manchester....
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Richard Heeks @cddmanchester.bsky.social · 23/06/2026
The Gaps Around Glacier Science Glaciers are losing ice at an accelerating rate, and the science documenting that change has never been stronger. But stronger science doesn't automatically mean stronger decisions. This post identifies three gaps — between glacier science and policy, practice and…
ict4dblog.wordpress.com
The Gaps Around Glacier Science
Glaciers are losing ice at an accelerating rate, and the science documenting that change has never been stronger. But stronger science doesn't automatically mean stronger decisions. This post identifies three gaps — between glacier science and policy, practice and community — and asks what it would take to close them.
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Richard Heeks @cddmanchester.bsky.social · 19/06/2026
New post: ICTs, Hope and Positive Digital Development. I ask how hope can become an analytical category in ICT4D: paying attention to credible goals, workable pathways and strengthened agency ict4dblog.wordpress.com/2026/06/09/i... #ICT4D #DigitalDevelopment
ict4dblog.wordpress.com
ICTs, Hope and Positive Digital Development
Positive digital development needs more than critique or naïve optimism. Drawing on earlier work on ICTs and hope, this post shows how hope can be used analytically to examine whether digital initi…
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Richard Heeks @cddmanchester.bsky.social · 18/06/2026
#DataJustice #DigitalInclusion #DigitalRights #DigitalTransformation: New #ICT4D research outputs from Centre for Digital Development researchers, University of Manchester: ict4dblog.wordpress.com/2026/06/12/d...
ict4dblog.wordpress.com
Data/digital justice, Digital inclusion, Digital platforms, Digital rights, Digital transformation: New research outputs from CDD, Manchester
New research from the Centre for Digital Development at Manchester, covering data and environmental justice, digital inclusion, platform economies in informal settings, and digital transformation. …
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Richard Heeks @cddmanchester.bsky.social · 17/06/2026
Classic papers of #ICT4D: Analysing #eGovernment Project Failure: Comparing Factoral, Systems and Interpretive Approaches PDF: hummedia.manchester....
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Richard Heeks @cddmanchester.bsky.social · 15/06/2026
What does it mean to hope for a better future through digital tech? My new post uses hope as a lens for positive digital development research #ICT4D #PDD ict4dblog.wordpress.com/2026/06/09/i...
ict4dblog.wordpress.com
ICTs, Hope and Positive Digital Development
Positive digital development needs more than critique or naïve optimism. Drawing on earlier work on ICTs and hope, this post shows how hope can be used analytically to examine whether digital initi…
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Richard Heeks @cddmanchester.bsky.social · 12/06/2026
Glacier science is getting stronger but stronger science doesn't automatically mean stronger decisions. My new blogpost explores the science–policy, science–practice and science–community gaps that still need to be closed. #GlacierScience #ClimateAdaptation www.linkedin.com/pulse/gaps-a...
linkedin.com
The Gaps Around Glacier Science
What are the key gaps around glacier science that need to be addressed? Glaciers have become central symbols of climate change, water insecurity, mountain hazards and cultural loss. Alongside this, th...
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Richard Heeks @cddmanchester.bsky.social · 10/06/2026
New video out: the digital economy is ~5% of global GDP and growing but developing countries often capture only a fraction of that potential I map the challenges and the policy responses needed youtu.be/Q_iGCBVKkGs #DigitalPolicy #GlobalSouth #ICT4D
youtu.be
Digital Economy Policy in Developing Countries
YouTube video by CDDManchester
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Richard Heeks @cddmanchester.bsky.social · 10/06/2026
Classic papers of #ICT4D: Understanding Adoption of #eGovernment: Principals, Agents and Institutional Dualism PDF: hummedia.manchester....
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Richard Heeks @cddmanchester.bsky.social · 09/06/2026
ICTs, Hope and Positive Digital Development Positive digital development needs more than critique or naïve optimism. Drawing on earlier work on ICTs and hope, this post shows how hope can be used analytically to examine whether digital initiatives create credible goals, workable pathways and…
ict4dblog.wordpress.com
ICTs, Hope and Positive Digital Development
Positive digital development needs more than critique or naïve optimism. Drawing on earlier work on ICTs and hope, this post shows how hope can be used analytically to examine whether digital initiatives create credible goals, workable pathways and strengthened agency, opening research into grounded possibilities for better digital development futures.
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Richard Heeks @cddmanchester.bsky.social · 04/06/2026
Why does the digital economy so often fail to deliver for developing countries? This new short video summarises infrastructure gaps, ecosystem weaknesses, and digital disbenefits, and what policymakers can do about them. youtu.be/Q_iGCBVKkGs #DigitalEconomy #ICT4D #DigitalDevelopment
youtu.be
Digital Economy Policy in Developing Countries
YouTube video by CDDManchester
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Richard Heeks @cddmanchester.bsky.social · 03/06/2026
Classic papers of #ICT4D: Benchmarking #eGovernment: Improving the National and International Measurement, Evaluation and Comparison of eGovernment PDF: hummedia.manchester....
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