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Andrew Carson-Stevens

@carsonstevens.bsky.social

449 followers 171 following 3 posts

GP and patient safety researcher, Cardiff University

Andrew Carson-Stevens @carsonstevens.bsky.social · 17/11/2024

Proud of WESPA (Welsh Ergonomics and Safer Patients Alliance) **2024@cardiffuni.bsky.social Celebrating Excellence Awardees** students & staff from health (medicine and vision sciences), business and engineering that volunteered with the NHS during the pandemic to help improve systems for patients.

An abstract to a journal article: https://doi.org/10.1016/j.annemergmed.2022.12.029. The abstract reads: Emergency departments (EDs) are dynamic, complex, and demanding environments. Introducing changes that lead to improvements
in EDs can be challenging owing to the high staff turnover and mix, high patient volume with different needs, and being the front door
to the hospital for the sickest patients. Quality improvement is a methodology applied routinely in EDs to instigate change to improve
several outcomes such as waiting times, time to de nitive treatment, and patient safety. Introducing the changes needed to transform
the system in this way is seldom straightforward with the risk of“not seeing the forest for the trees” when attempting to change the
system. In this article, we demonstrate how the functional resonance analysis method can be used to capture the experiences and
perceptions of frontline staff to identify the key functions in the system (the trees), to understand the interactions and dependencies
between them to make up the ED ecosystem (“the forest”) and to support quality improvement planning, identifying priorities and
patient safety risks.

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Andrew Carson-Stevens @carsonstevens.bsky.social · 17/11/2024

Proud of WESPA (Welsh Ergonomics and Safer Patients Alliance) **2024@cardiffuni.bsky.social Celebrating Excellence Awardees** students & staff from health (medicine and vision sciences), business and engineering that volunteered with the NHS during the pandemic to help improve systems for patients.

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