When someone is angry with us, an apology can help.
Once they feel contempt, they’ve decided the problem isn’t just what we did. They’ve decided the problem is who we are.
Often I’d prefer anger over contempt.
#Emotions #Relationships
Cade Abrahams
@cadeabrahams.com
121 followers 0 following 14 posts
Head of Growth for Joe Hudson I talk about marketing with human connection