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Politico @politico.com · 07/05/2026

FEMA’s top official said that the “vast majority” of calls were answered during the deadly Texas floods. But new data indicates that the agency failed to answer 58% of the calls, and the average wait was 61 minutes at the peak.

politico.com

FEMA said it answered the phone during the Texas floods. Most callers didn’t get through.

The agency’s top official told lawmakers that the “vast majority” of calls were answered. New data indicates most people couldn’t get through.

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