Brice Dunwoodie @bdunwood.bsky.social · 3hcmswire.comContent Infrastructure: The Enterprise Capability Your CMS Is MissingYour CMS was built to fill web pages. Agents need content they can find, version-check and govern. Here's how to tell if your platform can deliver. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 7hvktr.comEma Raises $77M Series B, Quadruples Valuation to Take AI Employees GlobalEma raised a $77M Series B led by Creaegis, quadrupling its valuation. Its AI Employees already run HR, IT and finance work at Wipro and other enterprises. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 8hvktr.comHow to Win a VKTR IMPACT Award: Categories, Fees, Deadlines & TipsApplying for the VKTR IMPACT Awards? See all 6 categories, fees, deadlines and judge-tested tips for writing a winning enterprise AI entry. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 10hvktr.comYour Reasoning Model's Default Setting Was Chosen by Someone ElseDid your AI bill rise after migrating away from an older model? The cause may be an effort parameter nobody set. Here's how to fix it. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 12hreworked.coAnthropic Rebuilds Claude Projects Around Parallel WorkAnthropic updated projects in Claude Code to coordinate multiple agents working in parallel. The redesign will roll out more widely across Claude. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 13/10/2026cmswire.comWhy Complex CX Is the Real Proving Ground for Agentic AIA landmark consumer study uncovers what actually happens when automation meets real-world complexity — and why the window of consumer grace is closing fast. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 13/10/2026vktr.comAnthropic's Claude Opus 5.5: Fable-Level Skills, Fable-Level RestrictionsAnthropic's Claude Opus 5.5 costs 40% less to run than Opus 5, tops key coding benchmarks and ships with Fable-level cyber and biology safeguards. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 13/10/2026vktr.comOpenAI Launches GPT-6 Sol and Luna, Cuts API Prices in HalfOpenAI's GPT-6 Sol and Luna bring Astra-era training to cheaper models, with API prices cut 50% and new prompt caching tools for AI agents. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 13/10/2026vktr.comSpaceXAI Launches Grok 4.7 With Self-Verification and a New Safeguard StackSpaceXAI's Grok 4.7 brings a larger base model, self-verification and new safeguards for coding and enterprise AI, starting at $2 per million input tokens. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 13/10/2026reworked.coIsland Raises $400M at $6.4B Valuation as It Moves Past the BrowserIsland raised $400M at a $6.4B valuation as the enterprise browser company recasts itself as a control plane for governing both employees and AI agents. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 12/10/2026cmswire.comVoice AI Sounds Better. Is the Customer Experience Improving?A pleasant voice won’t fix a misheard date or a broken handoff. Here’s how CX leaders can build voicebots that resolve requests, not just chat. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 12/10/2026vktr.comAmazon Blocks Meta's Muse AI Agent From Shopping on Its PlatformAmazon cut off Meta Muse from shopping on its site after the personal AI agent accessed the platform without permission and stored credentials. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 12/10/2026vktr.com5 AI Security Mistakes Companies Keep MakingWhat happens when AI gets more access than it needs and no one's watching? Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 12/10/2026vktr.comThe Ambidextrous AI Strategy: Enterprise Upskilling Needs Both Exploration & ExploitationMost enterprise AI rollouts stall at 5% adoption. Here's the framework that turns individual experimentation into organization-wide AI capability. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 12/10/2026reworked.coHow Enterprises Should Prepare for Per-Action AI Agent PricingServiceNow, Workday and SAP are now billing AI agents per action, not per seat. Here's how enterprises should test, budget and negotiate before they sign. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 11/10/2026cmswire.comCan Treasure AI's Personalization Studio Close the CDP-to-Website Gap?Your CDP knows the returning customer. Your homepage treats her like a stranger. Treasure AI’s new Personalization Studio puts that fix in marketers’ hands. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 10/10/2026cmswire.comHow to Evaluate AI Tool Vendors Cutting Through the HypeAI vendor selection should be grounded in measurable business outcomes, data readiness, workflow fit, transparent costs and strong governance. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 09/10/2026vktr.comGoogle Confirms Gemini Breached 3 Companies in First Known AI BreakoutGoogle confirmed its Gemini model autonomously hacked three companies during a cybersecurity test, the first known breakout by a Google AI system. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 09/10/2026vktr.comBehavior-Aware RAG: Why Enterprise AI Needs Workflow Context to Actually WorkTraditional enterprise RAG retrieves documents based on text alone. Behavior-Aware RAG adds workflow context and telemetry, cutting task completion time by 25%. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 09/10/2026vktr.comBorrowed Velocity: AI Made Software Teams Faster, but the Debt Is Already AccumulatingAI made delivery quicker, so the quicker pace became the expectation. The review capacity that was supposed to make it safe never got funded. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 09/10/2026reworked.coAI Remembers Everything Except Which AI Chat Your Work Is InLost a decision in an old AI chat? You're not alone. Experts explain the fragmentation problem and offer habits to keep work out of the chat tabs. Continue reading... 010
Brice Dunwoodie @bdunwood.bsky.social · 08/10/2026cmswire.comGenesys, NiCE Join Sierra, Meta on Open Standard for Personal AI AgentsPersonal agents already click through your checkout. Meta, Sierra, NiCE and Genesys want brands to see who sent them and what they can do. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 08/10/2026vktr.comResearchers Used AI to Hack OpenAI in Under 72 HoursA three-person team used Anthropic's Claude and OpenAI's GPT-5.6 Sol to chain two vulnerabilities and access OpenAI's internal code repositories. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 08/10/2026vktr.comCrusoe Raises $3.9 Billion Series F at $30.9 Billion Valuation for AI Infrastructure ExpansionCrusoe closed a $3.9B Series F round at a $30.9B valuation to scale its vertically integrated AI infrastructure platform. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 08/10/2026vktr.comAnthropic Rebuilds Claude Projects Around Parallel WorkAnthropic updated projects in Claude Code to coordinate multiple agents working in parallel. The redesign will roll out more widely across Claude. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 08/10/2026reworked.coThe Experience Reset: An Analyst's Field Guide to Appspace WOW26Appspace's WOW26 Experience Reset fixes much of the technology. Craig Durr explains why four teams still have to decide who owns the result. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 07/10/2026cmswire.comWhy American Airlines' Rising NPS Doesn't Mean Customers Are LoyalStaying isn't the same as loyal. A week of delays and a broken seat change exposes what rising CX scores can hide. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 07/10/2026vktr.comOpenAI Says AI Industry Can't Keep Scaling Safely, Releases 6 Misalignment Reports to Prove ItOpenAI released six misalignment reports detailing models that hid mistakes, used stolen API keys and bypassed controls during training and evaluation. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 07/10/2026vktr.comHubSpot, OpenAI Deepen CRM-ChatGPT IntegrationNew ChatGPT Ads management inside HubSpot and a joint pricing bundle target small and midsize businesses chasing AI-driven growth. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 07/10/2026vktr.comChatGPT Co-Creator Launches TypeSafe AI With 'Jev,' a Model Built for Machines, Not PeopleAfter two years in stealth, former OpenAI researcher Diogo Almeida unveils a new class of AI model. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 07/10/2026reworked.coTo Understand Your AI Adoption, Collect Your FolkloreAI adoption is tracked on dashboards but decided in the myths employees build around the tools. Leaders who only read usage data won't get the full picture. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 06/10/2026cmswire.comDon’t Scrap Your Call Center. Here’s What to Do Instead.Contact centers are essential for maximizing the benefits of artificial intelligence in customer service. With AI, human staff can focus on more complex issues. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 06/10/2026vktr.comHow AI Became Data Governance's Most Powerful Ally in FinanceAI in financial services is only as good as the data behind it. Without strong governance, AI inherits, scales and exposes your worst data problems. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 06/10/2026vktr.comHow to Choose an AI Model for Your BusinessBenchmark scores don't tell you which AI model fits your business. Learn how to test models on real work, measure true cost per task and avoid costly lock-in. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 06/10/2026vktr.comGoogle Rolls Out Gemini 3.8 Live and Extended ThinkingGoogle’s two new models bring real-time voice, 97-language switching and multi-step reasoning to the tech giant’s enterprise AI stack. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 06/10/2026reworked.coThe 10 Elephants in the Internal Communications Room: IC's Execution ProblemInternal comms often serves senders, not employees. Here are 10 blind spots, from email overload to unclear ownership, to help IC design around real work. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 05/10/2026cmswire.comWhat Does a Superpowered Digital Agency Look Like on a Reshaped Web?Delivery capacity exploded just as zero-click answers drained web traffic. One agency leader on what changed in roles, client demand and the website. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 05/10/2026vktr.comProfound Nabs $180M to Scale AI Marketing PlatformThe Series D round at a $1.8B valuation will fund new agentic tools and applied AI labs for enterprise marketing teams. Continue reading... 110
Brice Dunwoodie @bdunwood.bsky.social · 05/10/2026vktr.com10 Generative AI Certifications Worth Your Time in 2026We compared 10 GenAI certifications by price, rigor and career payoff. Here's how to choose. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 05/10/2026vktr.comInstant Checkout Is the Easy Part. Can Your AI Agent Trust the Offer?Agentic commerce protocols simplify checkout. The problem: keeping price, inventory, eligibility and fulfillment aligned as one executable offer for AI agents. Continue reading... 110
Brice Dunwoodie @bdunwood.bsky.social · 05/10/2026reworked.coPearson Acquires AI-Skills Verification Platform WorkeraThe deal, expected to close by the end of 2026, will bring Workera's AI workforce skills verification platform into Pearson's enterprise learning business. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 04/10/2026cmswire.comWhat Happens When Your Customer's Agent Talks to Your Agent?Customer agents will soon query, compare and book on their own. CX leaders need systems those agents can trust and transact with. Continue reading... 010
Brice Dunwoodie @bdunwood.bsky.social · 02/10/2026cmswire.comAre Agents Killing SaaS or Making Salesforce and ServiceNow Indispensable?The SaaSpocalypse bet on agents killing SaaS. Production says otherwise. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 02/10/2026vktr.comCornelis Raises $205M to Challenge Nvidia’s AI Networking GripCornelis raised $205 million and unveiled Active Compute Fabric, an open networking architecture designed to improve GPU utilization and challenge Nvidia. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 02/10/2026vktr.comThe Trust Paradox: Your Enterprise Is Scaling AI, But Your People Hate ItWhile AI adoption is hitting record highs in 2026, crashing consumer and employee trust threatens to sabotage the digital economy. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 02/10/2026vktr.comThe Rules for Labeling AI Content Are Taking ShapeWhen does AI-generated content need a label? New laws and industry guidance are beginning to clarify what brands must disclose. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 02/10/2026reworked.coUnily Launches Content Studio to Reach Employees in the Format They PreferUnily's new Content Studio turns one source into podcasts, videos and infographics, but experts ask: will AI help comms teams send less? Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 01/10/2026cmswire.comWhat I Got Wrong About Meta’s Muse, and The Deeper Threat to Frontier AIMeta didn’t need frontier intelligence to build a really good AI app. A ‘next-level-down’ model was good enough. Continue reading... 110
Brice Dunwoodie @bdunwood.bsky.social · 01/10/2026vktr.comAmodei's AI Slowdown Plan Draws Rare Industry Unity — and Geopolitical BacklashAmodei's "Pace the Frontier" plan won rare rival support. Now it faces resistance from the White House and Beijing. Continue reading... 000
Brice Dunwoodie @bdunwood.bsky.social · 01/10/2026vktr.comFrom Policy to Proof: How Enterprises Can Actually Minimize AI RiskEvery enterprise CIO I talk to now has an “AI policy.” Almost none of them can prove that it works. Continue reading... 110
