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Amanda Coleman

@amandacomms.bsky.social
1.4K followers 74 following 707 posts

Crisis communication consultant, business owner and author of three books on crisis, issues and reputation management. Find me at www.amandacolemancomms.co.uk

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Amanda Coleman @amandacomms.bsky.social · 4h
There is rarely one thing that makes crisis communication effective. Success comes from bringing together people, processes, decisions and communication. underpressure.substack.com/p/not-just-o...
underpressure.substack.com
Not just one thing
Under Pressure 2 October 2026
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Amanda Coleman @amandacomms.bsky.social · 01/10/2026
Slightly different thought for today that came from a discussion yesterday - reputation and the way we view it needs to change.
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Amanda Coleman @amandacomms.bsky.social · 30/09/2026
My final training sessions for 2026 with just a couple of spaces left get in touch if you want to join the sessions or with any questions. I will be releasing details of the training programme for 2027 in the next couple of weeks with a slightly different look.
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Amanda Coleman @amandacomms.bsky.social · 28/09/2026
A simple piece of advice that seems relevant at the moment with everything that is happening around the world. Taking time to train helps at both a strategic and tactical level.
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Amanda Coleman @amandacomms.bsky.social · 25/09/2026
Yesterday I had the chance to speak to 2 Uni classes in the UK and the USA. I hope it may have helpful to their studies and in their future careers. We all need to keep learning - and if you are looking for some inspiration check out the 10mins with chats www.youtube.com/@amandacolem...
youtube.com
Amanda Coleman Communication
Amanda Coleman Communication is a crisis communication consultancy providing expert advice and support to businesses, organisations and brands. It was founded by experienced crisis communicator Amanda...
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Amanda Coleman @amandacomms.bsky.social · 24/09/2026
I was reminded of the importance of this during work this week.
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Amanda Coleman @amandacomms.bsky.social · 22/09/2026
The final training sessions I am running are on 15 Oct and 18 Nov looking at the duty of candour and what the legislation means, and then focusing on disaster and emergency communication. Places are limited. Get in touch if you want more information
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Amanda Coleman @amandacomms.bsky.social · 21/09/2026
As we head into what could be a very challenging winter, take a look at your organisation's crisis comms strategy and approach and ask: - does everyone know what is in it? - when was the last time we tested it? Have a good week
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Amanda Coleman @amandacomms.bsky.social · 19/09/2026
If you have five minutes this weekend check out my latest newsletter some thoughts on academic research, a 10 mins with chat and lots of updates. 👇
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Amanda Coleman @amandacomms.bsky.social · 18/09/2026
Are we making enough use of the evidence that's already available? Read my latest newsletter. underpressure.substack.com/p/turning-re... #CrisisCommunication #Research #Leadership #CommsProfessionals
underpressure.substack.com
Turning research into action
Under Pressure 18 September 2026
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Amanda Coleman @amandacomms.bsky.social · 17/09/2026
Delighted to have achieved my Cyber Essentials certification. Important for the business, my clients and building my resilience. #CyberEssentials #CyberSecurity #CrisisComms #Resilience
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Amanda Coleman @amandacomms.bsky.social · 16/09/2026
Not the most cheery blog but worth a thought - amandacomms1.wordpress.com/2026/09/16/w...
amandacomms1.wordpress.com
What if we are all doomed?
It is hard enough for us to start to comprehend the risks that we face on a daily basis. The risk from the weather, a flood, a wildfire, a power outage, food poisoning or the spread of flu is a mor…
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Amanda Coleman @amandacomms.bsky.social · 15/09/2026
If you are looking for some inspiration or fresh thinking about crisis communication check out my 10 minutes with series. Some great bitesized interviews with both academics and practitioners. The most recent was with Susan Atkinson and is well worth 10 minutes of your time. youtu.be/0N3mmbVNXOg
youtu.be
10 mins with Dr Susan Atkinson
YouTube video by Amanda Coleman Communication
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Amanda Coleman @amandacomms.bsky.social · 14/09/2026
Looking forward to speaking at #Resilience360 on: Wednesday 16 Sept. Technology is only part of the risk picture. Human behaviour, trust and influence matter more than ever. If you're attending come and say hello.
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Amanda Coleman @amandacomms.bsky.social · 11/09/2026
For anyone who is interested and wants to join the free online Operating Ethically in PR and Comms session I am running on 22 September. One space has become available. Find out more here www.eventbrite.co.uk/e/1989999478...
eventbrite.co.uk
Operating Ethically in PR and Comms
In this free session, Amanda will take you through a series of ethical challenges and dilemmas looking at how to manage situations.
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Amanda Coleman @amandacomms.bsky.social · 09/09/2026
What communication channels are we missing in a crisis? Listen to my latest 10 mins with conversation when I talk to Dr Susan Atkinson about communities and what we are missing. youtu.be/0N3mmbVNXOg
youtu.be
10 mins with Dr Susan Atkinson
YouTube video by Amanda Coleman Communication
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Amanda Coleman @amandacomms.bsky.social · 08/09/2026
This week started with a two-day workshop at Durham University's Institute of Hazard, Risk and Resilience on communicating difficult messages when risk, uncertainty and trust are involved. The discussions inspired my latest blog: 🔗 amandacomms1.wordpress.com/2026/09/08/c...
amandacomms1.wordpress.com
Communicating Difficult Messages – what do we need to consider
I have had the privilege over the past couple of days of joining academics, experts and practitioners to consider how we can improve messaging around risk, hazards and uncertainty. It was a worksho…
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Amanda Coleman @amandacomms.bsky.social · 08/09/2026
Last week's newsletter focused on the unseen side of crisis communication. In this chat, Dr Susan Atkinson shares insights from her research into community communication channels and why trusted local networks are often vital in helping information reach people during a crisis. youtu.be/0N3mmbVNXOg
youtu.be
10 mins with Dr Susan Atkinson
YouTube video by Amanda Coleman Communication
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Amanda Coleman @amandacomms.bsky.social · 05/09/2026
If you missed the latest newsletter yesterday and you have five minutes check it out this weekend.
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Amanda Coleman @amandacomms.bsky.social · 04/09/2026
Thanks to CIPR Influence for sharing my thoughts on the UK Govt preparedness survey results and what it may mean for communication and resilience. Find it here influenceonline.co.uk/2026/09/04/e...
influenceonline.co.uk
Emergency preparedness: too expensive, worrying and wasteful – so what’s next?
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Amanda Coleman @amandacomms.bsky.social · 04/09/2026
The real test of community communication isn't how loudly messages are shared. It's whether people trust them when it matters most. I've written about the often unseen role community communication plays in helping people navigate uncertainty underpressure.substack.com/p/the-unseen...
underpressure.substack.com
The unseen crisis communication
Under Pressure 4 September 2026
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Amanda Coleman @amandacomms.bsky.social · 03/09/2026
My latest crisis communication case study has been published and will be on my website soon amandacolemancomms.co.uk/resources/ Thanks to Dean Ball for bringing it to my attention.
amandacolemancomms.co.uk
Resources
RESOURCES Monthly crisis communication, newsletter and videos Amanda Coleman is working to start and lead the discussion on effective crisis communication, challenging traditional ways of working, m...
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Amanda Coleman @amandacomms.bsky.social · 02/09/2026
There is still time to sign up for the session run by the Emergency Planning Society looking at creativity in emergency communication and preparedness - Making Risk Resonate. It is on 15 September at 1pm UK time. events.teams.microsoft.com/event/0a004d...
events.teams.microsoft.com
Microsoft Virtual Events Powered by Teams
Microsoft Virtual Events Powered by Teams
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Amanda Coleman @amandacomms.bsky.social · 01/09/2026
Leadership is critical to effective crisis management and communication. It can't be a wait and see, training and practice under pressure are critical.
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Amanda Coleman @amandacomms.bsky.social · 28/08/2026
This is in my head this morning after seeing so many issues and incidents during the week.
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Amanda Coleman @amandacomms.bsky.social · 27/08/2026
The 10 minute conversations I have are always enlightening and hopefully interesting. Thanks to Shayoni Lynn FCIPR FPRCA for being the latest person to join me to talk about misinformation and the work Lynn Advisory has been doing. Find out more here youtu.be/-IUX3cBKjAQ
youtu.be
10 mins with Shayoni Lynn
YouTube video by Amanda Coleman Communication
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Amanda Coleman @amandacomms.bsky.social · 26/08/2026
The truth is under pressure. Learn how misinformation spreads, why it works, and what communicators can do about it. 📅 24 September ⏰ 2pm-4pm BST Spaces are limited. #Comms #Misinformation #Disinformation #Trust
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Amanda Coleman @amandacomms.bsky.social · 25/08/2026
How do misinformation narratives impact public trust? I sat down with Shayoni Lynn for #10MinsWith to discuss how organisations can navigate misinformation, protect trust and communicate effectively in a rapidly changing information landscape. Watch: youtu.be/-IUX3cBKjAQ
youtu.be
10 mins with Shayoni Lynn
YouTube video by Amanda Coleman Communication
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Amanda Coleman @amandacomms.bsky.social · 24/08/2026
Blog - what does preparedness mean to people and what is next if we are to make change? amandacomms1.wordpress.com/2026/08/24/e...
amandacomms1.wordpress.com
Emergency preparedness to expensive, worrying and wasteful…so what is next?
Since we went through the pandemic in 2020, emergencies and disasters have felt like something we have worked alongside. This year has been no different with a summer of extreme heat, drought and w…
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Amanda Coleman @amandacomms.bsky.social · 24/08/2026
The question often is are you doing something to help those affected or are you doing something to help your organisation or the management of the situation?
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Amanda Coleman @amandacomms.bsky.social · 22/08/2026
If you have five minutes this weekend take a look at my latest newsletter with a focus on leadership in a crisis. see below 👇
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Amanda Coleman @amandacomms.bsky.social · 21/08/2026
The latest edition of Under Pressure is out now. Updates and information from the world of #CrisisComms, risk and reputation management. Take a read and let me know what you think 👇 underpressure.substack.com #CrisisCommunication #Leadership #Resilience
underpressure.substack.com
Under Pressure | Amanda Coleman | Substack
A crisis communication roundup. Click to read Under Pressure, by Amanda Coleman, a Substack publication with thousands of subscribers.
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Amanda Coleman @amandacomms.bsky.social · 20/08/2026
If you missed it from earlier this week, catch my latest 10 minutes conversation with Nigel Sarbutts about how we can manage difficult issues to prevent them becoming crises. youtu.be/Ey03sZ-eCpQ
youtu.be
10 Minutes With Nigel Sarbutts
YouTube video by Amanda Coleman Communication
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Amanda Coleman @amandacomms.bsky.social · 19/08/2026
A thought for the day about attempting to control the narrative.
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Amanda Coleman @amandacomms.bsky.social · 18/08/2026
The best issues management isn't about winning arguments. It's about creating the conditions for productive conversations. 10 mins with talks to Nigel Sarbutts 🎥 youtu.be/Ey03sZ-eCpQ #IssuesManagement #Mediation #Leadership #Communication
youtu.be
10 Minutes With Nigel Sarbutts
YouTube video by Amanda Coleman Communication
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Amanda Coleman @amandacomms.bsky.social · 17/08/2026
Always an important message to start any working week. If you face any issues and challenges this week remember it.
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Amanda Coleman @amandacomms.bsky.social · 14/08/2026
Excited to share that my chapter has been published in Advances in the Practice of Risk, Crisis, and Emergency Communication. Proud to contribute to this important collection exploring communication when trust, clarity and leadership matter most. #RiskCommunication #CrisisCommunication
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Amanda Coleman @amandacomms.bsky.social · 13/08/2026
Just a week to join me and put yourself to the test in a safe space. One scenario, numerous decisions and at the end an awareness of what you may need to work on. To find out more or join get in touch.
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Amanda Coleman @amandacomms.bsky.social · 12/08/2026
In case you missed it - check out an interesting conversation about creating curiosity in resilience comms without anxiety with the illustrator/resilience educator Charles Stubington 👇
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Amanda Coleman @amandacomms.bsky.social · 11/08/2026
My latest #10minswith chat made me smile more than usual. Thanks to Charles Stubington for insight into creativity and preparedness. Watch it here youtu.be/_XDwtIGe7k8
youtu.be
10 mins with Charles Stubington
YouTube video by Amanda Coleman Communication
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Amanda Coleman @amandacomms.bsky.social · 10/08/2026
Over the weekend I was considering words and how they are used particularly to brush around the edges of what used to be called lies. Find out more in my blog and let me know what you think. amandacomms1.wordpress.com/2026/08/09/w...
amandacomms1.wordpress.com
What happened to the lies?
There have been a few stories in the past week or so that have been centred around people getting things wrong either inadvertently or deliberately. As someone that spends their whole time working …
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Amanda Coleman @amandacomms.bsky.social · 09/08/2026
When did we stop calling lies "lies"? Words like "misspoke" and "untruth" are appearing. But do these terms clarify what happened, or help us avoid confronting it? My latest blog explores language, accountability and Orwell's enduring relevance. amandacomms1.wordpress.com/2026/08/09/w...
amandacomms1.wordpress.com
What happened to the lies?
There have been a few stories in the past week or so that have been centred around people getting things wrong either inadvertently or deliberately. As someone that spends their whole time working …
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Amanda Coleman @amandacomms.bsky.social · 07/08/2026
The biggest challenge in a crisis isn't always the crisis itself. Sometimes it's an organisational culture that discourages challenge, filters information, or creates blind spots. New newsletter👇 underpressure.substack.com/p/does-organ... #CrisisCommunication #Leadership #OrgCulture
underpressure.substack.com
Does organisational culture cloud crisis communication?
Under Pressure 7 August 2026
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Amanda Coleman @amandacomms.bsky.social · 06/08/2026
The latest 10 minutes with conversation was an interesting dive into community engagement, preparedness and resilience. Thanks to Catherine James from New South Wales Rural Fire Service. Check it out here youtu.be/m9reIbsPS1U
youtu.be
10 mins With Catherine James
YouTube video by Amanda Coleman Communication
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Amanda Coleman @amandacomms.bsky.social · 05/08/2026
Just two spaces left for this free online session where we have a space to discuss how PR can and should operate ethically. There were some helpful conversations on the first session. Find out more here www.eventbrite.co.uk/e/1989999478...
eventbrite.co.uk
Operating Ethically in PR and Comms
In this free session, Amanda will take you through a series of ethical challenges and dilemmas looking at how to manage situations.
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Amanda Coleman @amandacomms.bsky.social · 04/08/2026
In my latest 10 Minutes With, I talk with Catherine James about her work in the New South Wales Rural Fire Service building a community engagement and preparedness framework. Thanks for your time Catherine. youtu.be/m9reIbsPS1U
youtu.be
10 mins With Catherine James
YouTube video by Amanda Coleman Communication
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Amanda Coleman @amandacomms.bsky.social · 03/08/2026
You don't learn how well your crisis comms plans work by reading them. You learn by testing them. 20 August I'll be running a crisis comms exercise with a realistic scenario, giving participants the chance to think through challenges before facing them for real. 20 Aug, 2-4pm BST
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Amanda Coleman @amandacomms.bsky.social · 31/07/2026
My latest crisis comms case study has been published. If you subscribe you will already receive a copy. If you want to check it out here are the previous month's editions and it will be uploaded early next week. amandacolemancomms.co.uk/resources/
amandacolemancomms.co.uk
Resources
RESOURCES Monthly crisis communication, newsletter and videos Amanda Coleman is working to start and lead the discussion on effective crisis communication, challenging traditional ways of working, m...
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Amanda Coleman @amandacomms.bsky.social · 30/07/2026
A date for your diary - 15 October - if you are interested in understanding how to be ready for the Duty of Candour introduction. The 2hour session will give practical advice and cover areas to develop to be ready to work within the legislation. Get in touch for more info
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Amanda Coleman @amandacomms.bsky.social · 29/07/2026
I am hosting a drop in online on Friday at 11am. If you have any comments or questions about everything related to crisis communication join the session which will run for an hour. Details are here www.eventbrite.co.uk/e/1994198679...
eventbrite.co.uk
Crisis Communication Drop In
If you have any questions, issues, or want to discuss latest challenges for crisis comms and incident management drop in for a chat.
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