Reposted by Alice Lee
A #CornellILR study shows that a way to make assertive offers while reducing chances of no-deal outcomes is to “soften” your speech w/ linguistic hedges: "Softening proposals helps get the conversation started & fewer people walk away” says @alicejlee.bsky.social.
www.ilr.cornell.edu/news/researc...
ilr.cornell.edu
Words Matter: Softened Phrasing Helps Make Deals, Research Reveals
New Cornell research by Alice Lee, assistant professor, shows that speaking "politely" increases the likelihood of people entering into negotiations and that people who hedge perform better in negotia...
