iiinova — where your digital self keeps evolving

🆕 NEW SERIES ALERT: "Do You Qualify?" 🆕 So many people miss out on benefits simply because they don't know they qualify. This series breaks down real programs, real eligibility, no jargon, no guesswork. First up: Lifeline. 📱 What is Lifeline?

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A federal program that lowers your monthly phone or internet bill by up to $9.25/month (up to $34.25/month on Tribal lands). 📶 Do you qualify? You only need ONE of these to be true: ✅ Your household income is at or below 135% of the Federal Poverty Guidelines

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(that's $21,546/year for 1 person, $29,214 for 2, $36,882 for 3, it goes up from there) mass ✅ You or anyone in your household is enrolled in SNAP, Medicaid, SSI, Federal Public Housing Assistance, or VA Pension/Survivors Benefits 🙌 That's it. If either box is checked, you're in. ✔️

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👉 Your next step: Head to lifelinesupport.org and use the National Verifier to check your eligibility in under 5 minutes. Have it approved? Bring it to your phone provider to apply the discount. Know someone this could help? Tag them below. 👇

Link Health @linkhealth.bsky.social · 21/09/2026

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We are thrilled to continue our work with the City of Boston's Digital Equity Fund! 🎉 What started as a single program, enrolling families in public benefits, has grown into so much more. Through our partnership with the City of Boston, we've expanded from 1 program to over 10. 📈

Link Health @linkhealth.bsky.social · 21/09/2026

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Over the years, that growth has meant real impact: thousands of families reached, and countless ZIP codes served across Greater Boston. 🏙️✨ None of this would be possible without partners who believe in investing in community.

Link Health @linkhealth.bsky.social · 14/09/2026

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✨ What is social innovation, really? ✨ It's not just a buzzword, it's about designing new solutions (products, services, models, ideas) that tackle social problems more effectively than what exists today. Think: community-led healthcare, tech that closes equity gaps & systems built with people,

Link Health @linkhealth.bsky.social · 16/09/2026

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¡Celebremos! 🎉 Latino Heritage Month is here! From September 15th to October 15th, we're celebrating the rich history, culture, resilience, and contributions of Latino and Hispanic communities, the heartbeat of so much of our work at Link Health. 💙

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Link Health @linkhealth.bsky.social · 16/09/2026

This month, we're spotlighting the leaders, stories, and traditions that shape our communities, and recommitting to health equity that honors and uplifts Latino voices. ✊🏽 ¡La cultura es salud, y la salud es comunidad! 🌎 #LatinoHeritageMonth #HispanicHeritageMonth

Link Health @linkhealth.bsky.social · 18/09/2026

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Link Health has been awarded a grant from the Russell Sage Foundation! 🎉We are beyond grateful for this support, which will fuel our mission to advance health equity through data-driven research, community partnership & innovative solutions that address the root causes of health disparities

Link Health @linkhealth.bsky.social · 18/09/2026

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This grant allows us to dig deeper into the systems and policies shaping health outcomes for underserved communities, and turn data into real, actionable change. 📊✨ Leading this work as Principal Investigator is our Data Scientist, Steven! 🙌

Link Health @linkhealth.bsky.social · 18/09/2026

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His expertise in translating complex data into meaningful insights is exactly what this project needs to make a lasting impact. Thank you, Russell Sage Foundation, for believing in our vision. We can't wait to share what's ahead! 🚀

Link Health @linkhealth.bsky.social · 20/09/2026

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🎉🎂 Happy Birthday to our incredible Executive Director, Ar'Sheill! 🎂🎉 Today we're celebrating a leader whose vision, heart, and relentless dedication drive everything Link Health stands for. Your passion for health equity and community empowerment inspires this whole team every single day.

Link Health @linkhealth.bsky.social · 11/09/2026

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Big moment for Link Health! 🎉 Our Executive Director, Ar'Sheill, took the stage at the BRIDGE Collective Summit, joining forces with Alief Votes for a presentation on Finding Joy, exploring how joy can be a tool for healing communities. 💛✨

Link Health @linkhealth.bsky.social · 11/09/2026

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This year's summit theme, We Are Here, felt like the perfect backdrop for this conversation. 🙌 In a world that so often centers burnout and struggle in this work, we love a reminder that joy is resistance too, and joy is fuel. 🔥

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Link Health @linkhealth.bsky.social · 08/09/2026

Let's talk numbers 📊 SNAP payment error rates, what they actually mean (and what they don't). Every year, states report error rates for SNAP benefits: overpayments, underpayments, and administrative mistakes. But headlines often twist these numbers into "fraud" stories, when in reality,

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📢 Massachusetts SNAP/EBT Clients: New Cards Are Here! DTA is rolling out new chip/tap-enabled EBT cards to all Massachusetts clients, replacing the old magstripe-only cards for added security and convenience. 💳✨ Here's what you need to know:

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✅ Your new card is being mailed automatically, no need to visit a TAO or call DTA ✅ Don't have one yet? Request one via DTA Connect, by calling EBT Customer Service (800-997-2555), or at a local TAO ✅ Activate it FAST, just make one purchase or call the number on the back to set a new PIN

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✅ You have 60 days before your old card is automatically deactivated ⏳ 💡 Tip: Checkout may look different at first, you might need to tap or insert the card a couple times before being prompted to swipe. That's normal, not a card failure!

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🔒 Stay safe: change your PIN regularly and lock your card when not in use through the DTA Connect app. 👉 Your next step: Activate your new card today, don't wait until the deadline! More info at mass.gov/EBT. Know someone on SNAP benefits? Tag them or share this post. 💙 #EBT #SNAP #MassachusettsDTA

Link Health @linkhealth.bsky.social · 10/09/2026

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📣 HOUSTON — WE NEED YOU! 📣 Our 3rd canvassing event is here, and we want YOU on the team! 🙌 Join Link Health in Houston on Wednesday, September 24th, from 4PM – 8PM 🗓️🕓 Come knock doors, spark conversations, and help connect our neighbors to the health resources and support they deserve.

Link Health @linkhealth.bsky.social · 10/09/2026

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Every conversation moves us closer to a healthier, more equitable Houston. 💚 ✅ No experience needed ✅ Training + materials provided ✅ Snacks & good company guaranteed 😄

Link Health @linkhealth.bsky.social · 10/09/2026

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📍 Register here: google.com/url?q=https://forms.gle/h3kh3PDxyCKX3wZ69&sa=D&source=editors&ust=1787792296924844&usg=AOvVaw2qOnhTt3FznTw-4iWr60la Let's make an impact, together. 🤝

Link Health @linkhealth.bsky.social · 07/09/2026

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This Labor Day, we honor the workers, caregivers, students, clinic teams, and community members who keep our communities moving. 💙 At Link Health, we believe support should be easier to access for every family working hard to build health, stability, and opportunity. Happy Labor Day! ✨

Link Health @linkhealth.bsky.social · 04/09/2026

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Today, we're honored to be part of a meaningful conversation with Community Health Workers! 🎙️ Our Executive Director is joining the panel at theTGCCPA 16th Annual CHW Conference, centered around this year's theme: Healthy Democracy, Healthy You.

Link Health @linkhealth.bsky.social · 04/09/2026

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Our patient navigation work is a key piece of care coordination, and we're grateful to work alongside CHWs every day to serve our patients. This conversation matters to us, because we're all about a healthier democracy! Joining them on this journey is our in-house CHW / Clinic Operations Manager! 🙌

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Link Health @linkhealth.bsky.social · 28/08/2026

A special thank you to Life Science Cares for donating backpack kits filled with school and learning essentials, including notebooks, pens, pencils, folders, sticky notes, calculators, planners, and more. 🎒💙

Link Health @linkhealth.bsky.social · 31/08/2026

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What does a Data Scientist do? 📊💙 At Link Health, data helps us understand where support is needed, measure our impact, and improve how we connect patients to benefits and resources. Steven’s role helps turn numbers into insights, insights into strategy,

Link Health @linkhealth.bsky.social · 01/09/2026

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🎉 Exciting news! Link Health has been matched with a UT Austin Graduate Student Consultant through their CONNECT program! 🎉 Data is our jam 📊 and we can't wait to dive in with our new consultant to unlock better insights that help us serve our communities even more effectively.

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Link Health @linkhealth.bsky.social · 02/09/2026

Cohort kickoff is here!💙 We're welcoming a new group of students and volunteers as we continue building skills, strengthening our tech, and improving how we connect patients to benefits, resources & support. This cohort, we’re honing in on the tools that help make access faster, clearer & more human

Link Health @linkhealth.bsky.social · 03/09/2026

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Our Summer Cohort showed up with purpose, care, and impact. 💙📊 Together, the team supported 421 engagements, completed 206 screenings, submitted 85 applications, and helped generate an estimated $144,845 in annualized savings for patients and families.

Link Health @linkhealth.bsky.social · 03/09/2026

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Behind every number is a student, a patient, and a step toward easier access to care and support. Proud of this cohort and the work they made possible! 🙌

Link Health @linkhealth.bsky.social · 26/08/2026

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Meet Maraki, Link Health Policy Associate and MPH candidate at Northeastern University’s Bouvé College of Health Sciences! 🎓💙 Maraki recently presented her capstone research, tackling a gap that keeps too many families from the support they already qualify for.

Link Health @linkhealth.bsky.social · 25/08/2026

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Spotlighting Codman Square Health Center 🏥 Our work is possible because of partners like Codman Square, who open their doors to Link Health and help us reach patients where care is already happening. Together, we help connect people to benefits, resources, and support they may qualify for,

Link Health @linkhealth.bsky.social · 25/08/2026

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making access easier, more personal, and closer to home. Thank you to the Codman Square team for helping us turn care into connection. 💙

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At Link Health we join the navigation community in mourning the recent passing of Dr. Harold P. Freeman, the visionary physician known worldwide as the father of patient navigation. 💙 Dr. Freeman pioneered the patient navigation model with a simple but powerful belief:

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no one should have to face the healthcare system alone. That belief continues to shape the work we do at Link Health every day. Our Patient Navigators help people move through complex systems, understand what support they may qualify for, and overcome barriers that can make care, benefits,

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and resources difficult to access. Whether helping someone complete an application, gather documents, understand next steps, or feel less alone in the process, our work is rooted in the same spirit of equity, compassion, and connection that Dr. Freeman championed.

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His model reminds us that navigation is more than a service. It is trust-building. It is advocacy. It is meeting people where they are and walking alongside them with care. As we honor his life and legacy, we also recommit to carrying his vision forward: removing barriers,

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supporting patients and families, and building a more compassionate and equitable system of care. Thank you, Dr. Freeman, for showing us the way. Your legacy lives on in every navigator, every patient supported, and every community served.

Link Health @linkhealth.bsky.social · 21/08/2026

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Civic engagement starts with showing up. 🗳️💙 At Link Health, we believe healthier communities are built when people have access to trusted information, resources, and the tools to use their voices. Register. Vote. Stay engaged. Because community care goes beyond the clinic. ✨

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Link Health @linkhealth.bsky.social · 17/08/2026

Our volunteers are meeting people where they are and helping connect more families to support they may qualify for. 🏠✨ Want to be part of it? Register today! forms.gle/h3kh3PDxyCKX...

forms.gle

Volunteer Sign-Up: GOTV Canvassing + Link Health Community Outreach

Join our non-partisan Get Out The Vote (GOTV) canvassing effort in Southwest Houston/Gulfton! Volunteers will go door-to-door encouraging neighbors to vote while also connecting residents to Link…

Link Health @linkhealth.bsky.social · 13/08/2026

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Why is internet access a health issue? 📱💙 For many patients, being connected means being able to use telehealth, refill prescriptions, schedule appointments, receive reminders, and complete benefit applications. When families face barriers to broadband access, digital literacy, language support,

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Link Health @linkhealth.bsky.social · 13/08/2026

or program awareness, it can become harder to get the care and resources they need. At Link Health, we help patients navigate programs like Lifeline and other supports that can make staying connected easier.

Link Health @linkhealth.bsky.social · 11/08/2026

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SNAP rules are not always simple. 🛒 Some states are expanding restrictions on what can be purchased with SNAP, including items like soda and candy. These changes are a reminder that benefit rules can vary by state and may be hard for families to follow. That’s why navigation support matters.

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Link Health @linkhealth.bsky.social · 10/08/2026

We’re partnering with trusted community organizations, including Alief Votes, to help families understand the importance of registering to vote and accessing the support they may qualify for. 🗳️💙

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Link Health @linkhealth.bsky.social · 10/08/2026

Our volunteers and community canvassers are going door to door to share voter registration information, connect families to public benefits programs, and help reduce barriers to access. Make sure you’re registered to vote by scanning the QR code, visiting vote.health/linkhealth

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Link Health @linkhealth.bsky.social · 07/08/2026

Boston update: Massachusetts is rolling out new chip/tap EBT cards to help prevent SNAP theft and better protect families’ benefits. 💳🍎 Following a successful Worcester pilot, new cards will begin mailing to clients statewide throughout August. This is an important step toward safer benefit access.

Link Health @linkhealth.bsky.social · 07/08/2026

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If you receive SNAP, watch your mail and stay alert for updates from DTA. At Link Health, we help patients stay informed and navigate benefit changes with clarity and support. 💙