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Octopus Energy

@octopus.energy
6.6K followers 37 following 1.6K posts

Floating about. We believe energy should be better - a better experience for customers, better for the planet, and better value for money. Need help from our social media team? octo.ps/bluesky-help

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Octopus Energy @octopus.energy · 13h
Hi Ed, I see Ann’s looking into this for you 👀🐙
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Octopus Energy @octopus.energy · 12/10/2026
🚨 #SavingSessions alert! POWER DOWN 6-7pm today 🤑 🪎 Earn 73 Octopoints/kWh you save vs normal 📍IN: Most of England and Wales. Whoo hoooooo! 👀 Check emails or see your online dashboard to opt in 👉 octo.ps/4aILuXB
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Octopus Energy @octopus.energy · 11/10/2026
Hi there, that’s really odd. Could you pop your address in here and I’ll pick this up? 👇🐙 octo.ps/bluesky-help
octo.ps
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Octopus Energy @octopus.energy · 10/10/2026
That's right, Mary 🤓 You can use your Happy Hours on 1st November 🐙⚡
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Octopus Energy @octopus.energy · 09/10/2026
GOOD NEWS SCOTS!!! Opt in to POWER UP for free leccy 2-3pm TODAY 🏴󠁧󠁢󠁳󠁣󠁴󠁿 All electricity you use above normal is COMPLETELY FREE. So hoover, wash and charge to your heart’s content 🤩 🚨 #SavingSessions alert! POWER UP 2-3pm 🤑 📍 IN: Scotland 👀 Opt in 👉 octo.ps/4aILuXB
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Octopus Energy @octopus.energy · 09/10/2026
Hey Simon, if you're still seeing the same please could you drop me a message here and I'll check it out: octo.ps/bluesky-help
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110
Octopus Energy @octopus.energy · 09/10/2026
Hey, import rates have policy and network costs that you don’t get with export, so they don’t always move together. If you’re flexible with when you can export, we’ve got Prime Outgoing with 16p/kWh from 4pm-7pm and Agile Outgoing following half-hourly wholesale rates: octopus.energy/smart/outgoi...
octopus.energy
Outgoing Octopus | Get paid for your solar energy | Octopus Energy
Outgoing Octopus tariff lets you earn money by exporting any unused solar energy back to the grid. It’s ideal for homes with solar panels, turning excess energy into extra income.
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Octopus Energy @octopus.energy · 08/10/2026
Hi Ciprian, 1st November is the last day for your Happy Hour slots to be used up, so make sure to get your windows booked up this month. 🐙
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Octopus Energy @octopus.energy · 08/10/2026
Hey there, right now (and more commonly over the colder months) we’re asking to power down, but we're always keeping a lookout for when there’s loads of renewable power and the grid needs you to it soak up. 🐙
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Octopus Energy @octopus.energy · 06/10/2026
🚨 #SavingSessions alert! POWER DOWN 6-7pm 🤑 🪎 Earn 75 Octopoints/kWh you save vs normal 📍IN: EVERYWHERE! You get a saving session, you get a saving session, you ALLLL GET A SAVING SESSION!! 👀 Check emails to opt in or see your online dashboard 👉 octo.ps/4aILuXB
static.klipy.com
Oprah You
ALT: Oprah You
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Octopus Energy @octopus.energy · 05/10/2026
Hi Jon, I can see you called in today and Halle followed up by email to confirm your appointment. If anything else comes up, just drop us an email and we'll be happy to help. 😊
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Octopus Energy @octopus.energy · 05/10/2026
Hey there, could you pop a few more details over here: octo.ps/bluesky-help and I’ll get in touch to help? 👀🐙
octo.ps
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Octopus Energy @octopus.energy · 05/10/2026
Hey there 👋 our EV team will be happy to help with any questions you have. You can reach them on 020 3870 3892, email hello@octopusev.com, or check out our FAQs here: octopusev.com/frequently-a... 🚗⚡
octopusev.com
FAQs | Octopus Electric Vehicles
Find frequently asked questions and answers to your queries about electric cars, leasing, charging, energy tariffs for EVs, subscription & salary sacrifice
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Octopus Energy @octopus.energy · 05/10/2026
🚨 #SavingSessions alert! POWER DOWN 6-7pm 🤑 🪎 Earn 68 Octopoints/kWh you save vs normal 📍IN: EVERYWHERE except the Humberside region! Stay calm and switch OFF ⚡️⚡️⚡️ 👀 Check emails to opt in or see your online dashboard 👉 octo.ps/4aILuXB
static.klipy.com
Michael Scott: Everybody Stay Calm!
ALT: Michael Scott: Everybody Stay Calm!
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Octopus Energy @octopus.energy · 05/10/2026
Hey Patrick, I can see Carys has sent you an email to help with this. 🐙
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Octopus Energy @octopus.energy · 05/10/2026
Really glad we could get this sorted for you, Teeff! You know where we are if you need us again. 🐙💜
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Octopus Energy @octopus.energy · 03/10/2026
Love it, Roger! Great garden spot 👌🐙
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Octopus Energy @octopus.energy · 03/10/2026
Thank you, I have it here and just emailed you to help 🐙
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Octopus Energy @octopus.energy · 02/10/2026
Any big plans? 🐙⚡
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Octopus Energy @octopus.energy · 02/10/2026
Hi Vicky, not to worry - we exclude days where there's been a Power Down session from your baseline calculations. 🐙
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Octopus Energy @octopus.energy · 02/10/2026
Each Weekend Happy Hour = up to 16kWh of free power. Enough to light up a stadium! More info 👉 online dashboard
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Octopus Energy @octopus.energy · 02/10/2026
😁 Weekend Happy Hours Reminder 😁 Book in your free power hour for the weekend! Booking your slot is easier than getting a Glasto ticket & there's no green loading bar… Show us what you get up to using #OctopusHappyHours 🤳
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Octopus Energy @octopus.energy · 01/10/2026
Hey Steven, can you pop your details in here please, and I'll help with this: octo.ps/bluesky-help 🐙
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100
Octopus Energy @octopus.energy · 01/10/2026
Hey Phizzy, can you drop me a message here so I can check this out for you: octo.ps/bluesky-help 🐙
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Octopus Energy @octopus.energy · 01/10/2026
We will sometimes ask for photos to see if we can help with smart meters remotely, as this helps us build a bigger picture and decide what next steps are needed. I'd be happy to take a look at this if you pop your details here for me 🐙👉 octo.ps/bluesky-help
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100
Octopus Energy @octopus.energy · 01/10/2026
🚨 #SavingSessions alert! POWER DOWN 6-7pm 🤑 🪎 Earn 68 Octopoints/kWh you save vs normal! 📍 YOU, AND YOU, AND YOU TOO. THE WHOLE COUNTRY. ALL OF IT!!!! 👀 Check emails to opt in or see your online dashboard 👉 octo.ps/4aILuXB
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Octopus Energy @octopus.energy · 30/09/2026
🚨 #SavingSessions alert! POWER DOWN 6-7pm 🤑 🪎 Earn 64 Octopoints/kWh you save vs normal! That's like one whole stack of Minecraft blocks. 📍 EVERYONE! EVERYWHERE! 👀 Check emails to opt in or see your online dashboard 👉 octo.ps/4aILuXB
static.klipy.com
Steve Minecraft
ALT: Steve Minecraft
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Octopus Energy @octopus.energy · 30/09/2026
Hi Neil, I'm just checking on this for you now - it looks like your half-hourly usage is all up to date. It does take 24-48 hours for the data to arrive though, so yesterday's usage should appear for you soon. Pop me a message over on octo.ps/bluesky-help with what you're seeing & I'll take a look.
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100
Octopus Energy @octopus.energy · 30/09/2026
Hey Mark, we're on the case here and will get that sorted for you as quick as we can. 🐙⚡
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Octopus Energy @octopus.energy · 30/09/2026
Hey Phil, it does take a bit of time to run the numbers and add results to your account - if you'd like me to check on this for you though, pop your details here 👉 octo.ps/bluesky-help 👈 and I'll pick this up. octopus.energy/saving-sessi...
octo.ps
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000
Octopus Energy @octopus.energy · 30/09/2026
Hi Clare, I'm checking on this for you and can see that we spoke over the phone today. We've gotten everything up to date for you now, and the export payment is on its way to you - it should arrive in the coming days. 🐙
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Octopus Energy @octopus.energy · 29/09/2026
Hey John, I'm on the case and will update you over email today - we'll get this sorted for you. 🐙
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Octopus Energy @octopus.energy · 29/09/2026
Hey there, sounds like your smart meter might need a nudge - I've done this now for you. 🐙
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Octopus Energy @octopus.energy · 27/09/2026
It’s all up and running and they’ll keep updating daily. The data comes in different batches, so we won’t always add the figures at the same time 😊🐙
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Octopus Energy @octopus.energy · 25/09/2026
🚨 #SavingSessions alert! POWER DOWN 6-7pm 🤑 🪎 Earn 75 Octopoints/kWh you save vs normal 📍IN: Most of England & part of Wales. Turn your head toward your emails to see if you're in! 👀 Check emails to opt in or see your online dashboard 👉 octo.ps/4aILuXB
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Octopus Energy @octopus.energy · 24/09/2026
Hey there, that's no good, I'm sorry 😔 Could you send the details over to me here: octo.ps/bluesky-help and I'll be in touch to help with your mum's account?
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Octopus Energy @octopus.energy · 24/09/2026
Hey Angus, they should align. I just updated it so both your import and export Flux start the same day and will email you now with the changes ⚡️🐙
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Octopus Energy @octopus.energy · 23/09/2026
Hi there, I see Suzzie’s been looking into this for you. This page octopus.energy/dashboard/ne... lists all the Octopoints transactions, but I’ll drop you an email now to explain more.
octopus.energy
Login — Octopus Energy
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Octopus Energy @octopus.energy · 23/09/2026
Hi there, could you pop the address in here: octo.ps/bluesky-help to check what the hold-up is and I’ll get in touch?
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Octopus Energy @octopus.energy · 23/09/2026
Hi there, I’d love to help with this. Could you pop your email in here: octo.ps/bluesky-help and I’ll pick this up? ⚡️🐙
octo.ps
Help us find your account
Give us your email and our friendly social media team will help.
100
Octopus Energy @octopus.energy · 23/09/2026
Hey Phil, could you check again and let me know here: octo.ps/bluesky-help if it still says missing? 🔍🐙
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Octopus Energy @octopus.energy · 23/09/2026
Hey Ollie, the usage will appear charged as usual, and after a couple of weeks once we have all the data and crunched the numbers, we’ll credit your account to make the Happy Hours free. You can track them here: octopus.energy/dashboard/ne...
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Octopus Energy @octopus.energy · 23/09/2026
Hey Gordon, could you pop the address in here: octo.ps/bluesky-help and I’ll get in touch to book it? 👀🐙
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Octopus Energy @octopus.energy · 23/09/2026
Hey Tim, we’re streamlining how this works, not the most intuitive. Right now you’d need to apply for a different export tariff using that form, but there’s no need to attach the docs again (any file will do) because we already have them. I’ll drop you an email to help.
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Octopus Energy @octopus.energy · 23/09/2026
Hey Steve, that credit was for a Happy Hour in August. I’ll drop you an email to explain how we’ve calculated it 👀🐙
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Octopus Energy @octopus.energy · 22/09/2026
🚨 #SavingSessions alert! POWER DOWN 6-7pm 🤑 🪎 Earn 79 Octopoints/kWh you save vs normal 📍IN: EVERYONE. Tell your friends, tell your parents, tell your pets!!! 👀 Check emails to opt in or see your online dashboard 👉 octo.ps/4aILuXB
static.klipy.com
Husky Says 'Hey! Let's Go!'
ALT: Husky Says 'Hey! Let's Go!'
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Octopus Energy @octopus.energy · 22/09/2026
Greg on BBC Scotland last week 👆 Watch full video of Greg break down 'Why Standing Charges Are So High?' www.youtube.com/watch?v=DU3f...
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Octopus Energy @octopus.energy · 22/09/2026
We need policies that actually shrink the high fixed costs in the energy system (like maintaining & building out the grid, and topping up supply with expensive backup gas at peak times) so we all bear less of them. Follow us for more on standing charges, coming soon.
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Octopus Energy @octopus.energy · 22/09/2026
"Standing charges are out of control. 📢" They're the most talked-about topic in energy bills and most countries have them too, with lower bills than ours. The gap isn’t inevitable, and it can’t really be solved by moving costs around.
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Octopus Energy @octopus.energy · 21/09/2026
🚨 #SavingSessions alert! POWER DOWN 6-7pm 🤑 🪎 Earn 75 Octopoints/kWh you save vs normal 📍IN: All of England and Wales, parts of Scotland. Scrub a dub dubbb, let’s get that washing in pronto! 👀 Check emails to opt in or see your online dashboard 👉 octo.ps/4aILuXB
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